the beds was a little uncomfortable. and there was no late check out available.

pool, breakfast and location

only thing i would have to say is i wish there would have been more breakfast/coffee options

room bed and breakfast

location, very clean updated rooms, easy check in, good breakfast

they accommodated a late check out

the staff were amazing!!!! the room, lobby, room service & bar were all awesome.

parking somewhat crowded

the pool was nice. parking was great. staff was very friendly. sanitizing station everywhere.

beautiful lobby, clean rooms, pool looked amazing

i called springhill suites to ask if we would be able to check in so late (after midnight) and they said yes and were extremely accommodating to us, helping us into a

great stay! facility, room, pool, and breakfast was excellent. all staff were kind and helpful.

they also served a full breakfast

noisy high school kids staying on the same floor, but that's not the hotel's fault

the swimming pool is small but good enough for the kids

also charged me for a late check out that i did not ask for nor use

the pool was lovely and open until 10pm, which was excellent

pool and breakfast very clean room

the breakfast was not very good.

staff was very accommodating and even changed our room when it was too close to the pool

the next morning i called and asked for a late check out which he did the latest he could for me which was great because then we actually

the late check out time

breakfast was delicious!

i enjoyed the room set up and breakfast

4) facilities: the gym is not a gym

also late breakfast and late check out is a plus

breakfast was outstanding and having a late check out worked better for us

clean and comfortable and customer service at the front desk was exceptional they extended my late check out with no problem, i look forward to coming back with my family

gave us popcorn and water when we checked in they allowed us a late check out

very pleasant staff and great breakfast.

requested a late check in and asked that we would still get the balcony we asked for and were told it would be

we loved how the hotel had so much to offer including, restaurant, bar and outdoor amenities

there was no room service due to covid

clean rooms, nice staff, good pool.

access to the rooftop bar and shuttle were not available due to the pandemic but that obviously is not the fault of the

allowed us early check in and late check out

beautiful room with kitchen and living room areas. fabulous shower !

liked that the pool was heated

pool and gym facilities are dark and outdated.

kids loved pool.

i like the late check out

staff is nice and helpful, they help us get early check in

currently do not have a buffet for breakfast, it's a bagged breakfast

the hostess at the breakfast bar kept the area clean and well

staff was very helpful and friendly and breakfast was great

the staff were very considerate about giving us an early check in and late check out. thank you.

bed was great, room had view of the pool. a very good breakfast selection.

pool closed- kinda noisy. no view!!

the staff were very considerate about giving us an early check in and late check out. thank you.

overheard employees walking passed our room cursing at each other, i have two young kids

great location, clean rooms. late check out

was able to change our booking to better meet our needs while traveling with 3 kids

parking was great always spots right near our room

kids could get to the pool right down the hallway

suites with spa tubs, quick and easy access to rooms.

every request from towels to late check out was met with friendly and efficient service

breakfast was great! enjoyed the pool and gym area.

staff was super great and so was the breakfast!

laundry room

he was able to use the laundry facility, grocery store next door, and had his best sleep in a long time

we were also accommodated with our request for a late check out (which was helpful since my husband s business appointment took longer than

the pool was also nice

pool was smaller than expected but it did its relaxing

pool

didn't have breakfast there.

got in around 9pm and requested a late check out

and it was nice to have laundry

clean, good breakfast, nice pool, very close to downtown charleston and folly beach also isle of

pool was outside, so had a little debris from trees that was there for a fee days

of kids left unattended can equal to an interesting breakfast line

they always advertising complimentary late check out but i'm yet to get one .

when requested late check out which was free online declined request and attempted to charge $55 for late checkout

i like the late check out time

asked for a late check out, got back to the room before the regular check out, and our key didn't work

good value and great proximity to musc. accommodations for late check out, pillows.