convenient to airport/ late check out/ friendly reception staff/ all amenities included.

wifi would not connect

here a few times now, always enjoy it, we had room service and the food was great, one particular that impressed me and my girlfriend is how nice

breakfast was lovely

i’d prefer ordering breakfast from a menu than a buffet with over cooked food.

clean rooms friendly staff good value. great late check out time.

late check out at no extra cost.

standard of food at breakfast was outstanding

breakfast was really good room was spotless and

we had a meal in the restaurant which was delicious and a great choice for 2 adults and 4 kids

i appreciated the late check out which helped with specifics on my stay

allowed early check in which after an early morning start was very useful.

staff - check in was very easy clean white bedding and nice welcoming room late check in and late check out breakfast was

easy check in, spacious rooms, very clean, easy to find, comfortable stay and late check out

consistent wifi would be more helpful

but the staff provided very nice sandwiches with salad & fries on room service

plenty of parking too

arrived pretty late and was kindly given complimentary late check out which was greatly appreciated

for four people, great location in jesmond, good shower, friendly staff, allowed us to have a late check out for free

super friendly staff who offered late check out and collected my coat when i left it in the hallway

dene is walk away its comfy clean a bit maze to find reception but bar has door to reception carpets are nice thick no lift though

the parking was a bit complicated if their car park is full

so polite, friendly i have to ask to stay a bit longer because i have a brakedown and need late check out, so they sorted my request ud83dude42 ud83dudc4d asking about how it was my car

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

late check out, great hotel

enough to move room , on the saturday night while mum’s and dads where getting drunk at the bar kids were running up and down the hall

breakfast was perfect - set you up for the day

cleanliness friendliness of the staff and the quality of the breakfast and options

size, cleanliness and comfort of the room. late check out. location

helpful and friendly staff, early check in and late check out for free with the ihg app

hotel staff very accommodating and gave me late check out when i asked the breakfast is self service and best i have seen in a while

i also appreciated having the late check out option for free by being a member

not allow a late check out and never has

also a very easy late check out process, rules clearly stated so did not mind paying the extra to stay a few hours

out asked for late check out at night as i wanted a nice sleep in i was then harrassed on my misses birthday on

staff were lovely, great location, lovely breakfast and great late check out time

they gave us late check out which was lovely we are always rushing out for 10am check outs so this was great

adults 2 kids and a dog, dog bowl and bed in the room for the pooch

the late check out was great, the bed was really comfy and the breakfast was amazing.

bath robes for use also good size tv and sofa with coffee table and usb ports in the lamps also late check out at 12 plus taxi service cancelled be arranged at the

on the top floor was immaculate and very spacious with a sofa an armchair and a desk chair

location, food, excellent service, very clean late check out

location was excellent. comfee beds, nice pool

value for money lovely and clean comfortable room late check out

clean, comfortable, secure. complimentary biscuits. late check out.

could offer early check in and late check out

the bed was comfy room was clean staff very friendly good late check out

late check out is a bonus

staff helpful with early check in and late check out as we are ihg members

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

as a member the early check in and late check out was a massive bonus

location of the is perfect for families with kids specially who are planning to visit discovery museum or life science museum and commuting by

they also gave me a late check out with no extra charges

late check out at 12 is very helpful after a hen do

early check in & late check out. window opened much appreciated.

lovely decor and beds are super comfy and the late check out was great.

good that it was a late check out

late check out on sunday was particularly good

excellent location and late check out

met my needs very helpful staff complimentary late check out

great check in and out times - late check out suited us

2 staff on when we arrived were excellent lots of friendly banter , got in room early plus got us late check out with hampton honours , perfect location, breakfast excellent, room nice particularly

free late check out.

for a late check out, received a call then telling us our late check out wasn t on the list

late check out was so handy and easy to arrange

offered late check out for no extra charge

also early check in or late check out available for 15 pounds per hour, give me a

we were given a late check out 2pm, so managed to visit the life centre too

the staff also allowed us for late check out

had the king room and the late 2pm check out

friendly and welcoming staff, room was immaculate and very spacious and the bed was massive and very comfy

had late check out so went shopping left cases in room when we returned we had been locked out had to

room was huge you can pay for late check out they can hold onto your luggage the staff are 10/10 the view was

complimentary late check out of 12pm

a late check in arriving from london and they gave me a late check out the following day which was

good location and good late check out!

open window cleaners kept knocking on door even when we told them we paid a extra 30 pound for late check out very

the bed was comfortable and the late check out was awesome

late check out (well 12 noon on sunday), mezzanine lounge with complimentary coffee and

i didn’t want to call reception and ask for someone to sort it as it was late and i needed to sleep

arrived we got a complimentary upgrade and late check out

we asked for a late check out which was facilitated but nothing else done to try make our stay nice after the

late check out was bonus and well received

dissapointed the bar was closed when we got back 2330

best we have had from any hotel stay ,rooms decent prob due modernising, but ye a good hotel good bar ,good sleep and great breakfast in the heart of where you need to be thank you

staff, reception & bar staff were so friendly, excellent service, good price & location, room clean & has everything

the bar area was lovely for an evening drink/ meal

staff were nice but after asking for late check out which was not carried out we were not happy

had late check out and at 10am cleaner walked in ud83dude21

very clean and excellent staff we got checked into room prompt and late check out great stay

we even got free late check out which was very much appreciated

late check out at 12

parking, good location, staff super friendly, cheap late check out, what more could you ask for

they allowed me to have a late check out they had 24/7 reception

room (twin beds) with no extra costs, got a three bed room next to the eating area, delicious breakfast from a friendly cook, great location (next to bus

not great when you are traveling with family & kids

customer service from the staff it's worth the price, the room was spacious enough to move nice breakfast which i got it was freshly cooked and served the parking space was excellent and it's

£25 for a late check out

attended for a wedding and on speaking to staff a late check out was arranged with little ease

late check out

the breakfast…

the staff were lovely, the bar area and patio were very clean and tidy