there super late but was still welcomed nicely

big room esp the suite, comfortable beds, quiet, nice gym, nice staff

the bar and bistro was not open

great bar and welcoming staff

no coffee bar in the am. no fan in the bathroom. no premium channels on tv.

staff was so friendly and professional- they accommodated us with an unforeseen super late check out time request

the staff worked with us by allowing a late check out with no extra charge

we were not allowed a late check out either

gym is solid

restaurant and bar atmosphere could use some help.

staff was great, they allow me to do a late check out and have me a pretty quiet room, very friendly front desk

staff was friendly and respectful. even accompanied my late check out

the location and the cleanliness. also the rewards late check out option

they swear they have to have a lifeguard here, and the pool is only open from 2 pm to 8 pm

steps on the ladder in the pool

couldn't use the pool.

the room was very clean and spacious. i also love the fact that late check out was an option.

slept well and the breakfast was more than adequate for my husband and me

the room was very nice, spacious and great for a family with small kids.

pool wasn't open

because of the pandemic, breakfast was a bit limited, but still very good and convenient

location. staff honesty re: parking. see below. accommodate late check out.

of bed sheets which didn’t work out well for us because we wanted to use the sofa bed for my kids and we ended up sleeping on the bed together

we had and showed us where everything was, and security even went and got a little snack for my kids because she was talking with them

good gym, and a very good breakfast with very friendly and helpful staff

we also liked the layout of the room and the fully stocked kitchen items

housekeeping was rushing us out at 930 mon and we had late check out

up in room including the clean and modern pot, comfortable beds and great pillows, lovely rooftop bar and

was attentive and friendly, the rooms were clean and comfortable and the topside restaurant and bar was delicious

wonderful bar and speakeasy

the lobby area was well outfitted with seating for adults and games for kids and families

staff were very nice and accommodating us with late check out

staff. hotel was nice. comfortable beds. indoor pool.

guest laundry facilities available

i asked for extra towels and was told i would have to wait until they finished doing the laundry

the room and the breakfast

hotel is very flexible with early check-in and late check out

the rooms were spacious and clean and the breakfast had everything we needed to be well fed for the morning

clean, good facilities, gym, location, nice breakfast :-)

we came back from the orioles game and the whole bar area joined in singing happy birthday to me

from the valet, check in, and bar everything was amazing

late check out and a large room..staff was great

gym equipment was pretty good for a hotel

parking, front desk morning staff /evening, housekeepers and breakfast bar everyone

bar in hotel

nice hotel. good breakfast. clean with helpful staff.

loved the frirndly staff snf the very early check in and late check out

gym room clean

was good, room was large and very clean, bed was very comfortable, staff was nice and helpful, gym facilities available

other than breakfast, nothing.

breakfast

was comfortable and i was able to add a late check out so don’t have to leave right @11

the gym is very modest with only 2 treadmills, 1 elliptical, and a set of dumbbells (5-45 lbs, i think)

a spray bottle in the gym to wipe down equipment after using it would be helpful

continental breakfast good only 1 day as far as selections

there wasn’t any hot breakfast

able to get an early check in which was appreciated since my previous hotel would not give me a late check out

view from the gym was great!!

no breakfast included

gym did not have complementary headphones and most 4*** hotel do for their guests

no room service

to cast own device and streaming service to tv, friendly helpful staff, early check in and late check out was no issue, location to the inner harbour, nados on the corner for dinner when

is more family oriented; as such, we were unable to use the pool area because of the number of kids using it

gym and swimming pool are both small.

i appreciated early check in

breakfast had the usual things, would have been nice to have a diy waffle iron or pancake machine

she was able to arrange for me to get a late check out and check my bags

staff at the bar was great

the kids love the pool, i enjoyed the gym

also no gym on site was a huge detriment

wonderful location at harbor east district. excellent facilities: business center, gym, etc.