staff was very helpful with accommodating us with a late check out because of our changes travel plans

separate living room area with a kitchenette that had a full sized refrigerator, 2 burner hot plate and microwave

no late check out

pool was a little cold

it was equipped with full kitchen and silverware and look convenient for people to cook the food in room

everything was good. the nice customer service and the late check out.

the location and the indoor pool . i actually didn’t expect it to be that nice

pool was nice indoors; perfect for cold day

the pool was closed, the laundry was closed.

the breakfast was good lots of choices

i told her no need for yelling we said we could pay the extra fee for late check

was super friendly, helped with late dinner and late check out

location, shuttle service

clean, had a gym

enjoyed the breakfast and the variety of fruits and breads

it would have been nice to not have to go downstairs and into the gym to get drinking water.

early check in and late check out were a breeze

very professional staff, comfortable, clean, shuttle to san jose airport

mini bar refrigerator and microwave inside

the complimentary breakfast buffet was the cherry on top

shuttle to the airport in the morning let us go a little earlier

i was late check out because of traffic jam, but they didn't charge any fee, that was great

i stayed for a marathon and they were more than willing to assist me in a late check out

i like that and i was able to get a late check

love the late check out

was convenient to have a pool, gym, bar, restaurant in the hotel

concert venue, new & clean, friendly staff - went out of way to bring decaf coffee pods to room, late check out was

shuttle to airport should start earlier and run later.

convince to the airport . shuttle was very convenient. bar and menu were very good

the bar and rest were closed for labor day and there was nothing open nearby

bed and the bathroom the bar and the staff at checkin.

did not charge me for an early check in and a late check out and offered to let me store my luggage while i was at the 49ers game

some of the staff could be more friendly. no early check in without a fee.

loved the comfortable beds, the swimming pool and the yummy breakfast

shuttle should start before 5:00 am almost missed flight

check early check in

they let me check in early, and allowed us a late check out

reservations service for the pool and gym

in kitchenette had been turned off

the breakfast was great so many choices

there was cockroaches by the hot tub & not enough ventilation in the kitchen.

i also loved the late check out because we got into town late

then wind down the night with drinks, food, music and lots of laughs at the bar area inside aloft

the pool was heated to it was so nice

bathroom side door sucks not kids safe i keep on slamming when tryin to shut the door.

the band to the bar to the pool table .. close to levi’s stadium

checked in late, so i asked the next morning for a late check out (not realizing it was already a noon

free happy hour, comfortable bed, great breakfast, nice gym, big rooms

i wish it had a restaurant and bar area that was open during the day.

the hotel also has a nice and well quipped gym

access to the pool

asked for a late check out

like that when we needed a late check out they were very friendly about it and gave me an hour and a half the other one (ez8)

to downtown night life- staff was friendly and accommodating - really like the early check in and late check

the late check out was convenientlove breakfast there great staff

everything. restaurant was perfect bar was perfect. pool was perfect. i loved staying there

we were able to check in late our first night there when our planes didn't land until well after 9 pm

easy to find, good parking, ev charging stations

clean comfortable room and the late check out

we didn't like that the bar closed too early - 11:00pm

i just wished you guys had room service but besides that it was great

t the end of the world, but would have made ordering room service or requesting ice easier)

thought the bar would have been open in the hotel

he allowed us a late check out

it was easy to get a late check out until 2pm

gym very small

if you had room service it was unknown to me and maybe the staff should let the guests know that when you

n't recommend using the gym

competent staff... late check out

to room have no clue on when it will be restored need to check out by 12 and were not offered late check out on a multiple night do not expect housekeeping or your bed made they do not do that

gym-gear rental is not available because of covid :( windows are not double paned, so it can get

there also wasn’t a pet fee which was nice

$12 for a well drink in the bar was very expensive

only complaint was that there was a 30 minute late check out

we were accomodated for 1 hr early check in