front desk staff are great friendly and accommodating we got a late check out and more

asked for a late check out when i booked it was confirm through booking

option of late check out at 1:00 was helpful as i had a late evening flight out of the us

garbage cans at the pool area was over floating

they had shuttle bus too

late check out at no extra cost

ffee and a basket with bagel, juice and cream cheese/butter/jelly), few options (mainly for kids)

the way i did booking online. we were 2 adults and one kids and i got one queen bedroom

they accommodated me and my guest very well, they let me do an early check in and late check out without a super crazy fee

i enjoyed the customer service and late check out time.

late check out only until 2pm--hard for those with a late flight out.

had reserved a late check out which they have an option for however there was 5 different occasions where some

of the hotel, complimentary breakfast, easy check in and check out, and the complimentary late check out

clean, safe and the beds were amazing. the staff accommodated a late check out.

no late check out!

gave us a free late check out until we had to return to the airport the following day

i couldn't sign up for late check out when i arrived or the night before.

so instead of making us pay for an extra night or a late check out fee, they simply held our luggage for us until we were ready to leave

hotel staff was friendlu, they gave us a late check out till 12pm

very clean, spacious. friendly staff flexible with late check out. and airport shuttle service!

gave us a early check in and a late check out that was very nice

appreciated the late check out

i used the gym - excellent, the pool- likewise. good breakfast. i managed a waffle. good wifi.

i asked for a late check out which i was told was done, but but the night staff do not do it

we came in late, just for the night. and they have us a late check out.

they tried very hard to accommodate my late check out and when they couldn't i was able to spend my time at pool side

close to the airport; easy accessible and often running shuttle; restaurant in the hotel.

check in process was smooth and easy and i got an early check in which was so needed

the location was perfect. very close to the airport. and the late check out was great!

great swimming pool

two suggestions: add a water cooler in the gym, and a full length mirror in the room.

the restaurant and bar were perfect for what we needed

facilities were great, pool and top the range gym

location. price. free parking. late check out.

on my door telling me that i have to leave at 11 so i went down to the front desk to pay for a late check out and they told me not because they cant so thats no fair either way from the hotel

hotel help us in early check in and although for late check out

we didn't have breakfast however we were granted a late check out.

stay i call numerous times to understand the checkout policy and i was told i could only request late check out in person and latest i could do was 3pm

reception gave me a late check out which was really kind as i had a late international flight

no allowance for late check out despite long stay at the hotel.

allowed early check in and late check out

nice pool and gym

breakfast looks good but the taste is not as good

late check out

restaurant bar very good

we walked around the pool, it looked nice and possibly has a good view of the sunset

took it and claimed we stole coat hangers, ice bucket and champagne glasses, drinks from mini bar (only a empty fridge in the room anyway) we did not

the waterfront bar & grill the scenery everything was excellent!

could not guarantee a late check out on the next day, even after

i was able to have a late check out for free even beyond my request

missed breakfast because we were so tired but they allowed us a late check out without any hassle as it was thanksgiving

because of the coronavirus kitchen, swimming pool and gym was closed

laundry room, microwave, and food available in store

wanted to late check out and informed the front desk but they said it s not possible

helped us with booking and offered late check out when they saw us exhausted from our trip

wifi great service - early arrival & late check out was no problem luggage storage is perfect great free shuttle to airport

we received a late check out and free breakfast that we unfortunately couldn't use because we were checking out

hotel did not respond to emails regarding a late checkout

arrived late at night at mia and was really glad to only have a short walk to the hotel without leaving the

location, wifi, bed.

the bar and the main restaurant on 7th floor was still closed, offering limited grilled food, but we

wifi was not very good. we kept losing the connection.

now offer kids channels in their tv programming, something that i formerly complained about when staying

got a very late check out

we were offered late check out at no additional cost due to the extensive sanitization after check out

bed comfy pool nice check in and weigh bags

bar and pool closed early

bar and pool closed early

the weather was bad when we arrived , so she offered us a very late check out for the next day and we were able to enjoy some sun at the beach

tv room, dinner room, bedroom, closet, kitchen, and swimming pool outside

i liked the location, staff, pool and rooms.

was great, pretty good wifi, comfortable beds, kitchen, near to beach, near to supermarket

very spacious with a separate living area and kitchen

unaccomodating re late check out

to everything was great, the rooms were very clean aswell as the lobby, staff was friendly , late check out and i loved that it was affordable without being a nasty ,dirty hotel that was a big

and they have some issues with the stairs but the staff went above and beyond to accomodate from late check out to turning the airport shuttle around as i had left some things in the draw in my

the option of late check out!

let us do early check in and late check out and have a free shuttle to take you to and from airport with no charge

offered us early check-in and late check out which was great as our incoming flight was early morning and outgoing late afternoon

they offered us a late check out which was really nice. staff was friendly and very pleasant.

bar at the pool to order food or drinks

enjoyed breakfast, beach and the pool

breakfast food wasn't the greatest but it holds up until you get where you want to go for breakfast

asked for a late check out, pay $50 and stay until 4pm

front desk service outstanding; breakfast bar convenient & great service.

it will be better if the swimming pool can be open over night.

lovely hotel, room was great and the pool and gym are excellent.

the only thing we didn’t like was the long wait for the shuttle

was clean, staff were really friendly and accommodating, let us check in early and arranged for a late check out

sure lol everything was good maybe open pool till later or 24/7 (with respect to those

pay for an upgrade and we received a room next to the laundry which was so noisie we could not spleep well

i had a very good time at the pool, the water was really warm

near beach, microwave, fridge, tv, wifi, pool

willing to allow late check out

early check in

very clean, great breakfast, wonderful room and amenities

they allowed us an early check in which was needed

sink in bedroom not all the equipment in the gym works location was in a sketchy

was grateful for a late check out at 1pm

we are grateful for a late check out at 1pm but at 12 noon the housekeeper came, knocked once and didn’t wait for an

booked this place by a mistake, and i should have not even stayed, but it was late when i got there, this place is terrible, it’s dirty, i didn’t even take a shower because

breakfast was tasty and had variety of choices

was being done on the same floor my kids were on, room was constantly wet from a/c leaking, mini refrigerator kept making noise all

” the staff was accommodating and offered us a late check out which we greatly appreciated

they accommodated me with a late check out when my flight was delayed

really lovwd the free shuttle service to jackson

didn’t like the small hotel pool

asked staff to turn thermostat down in gym on three occasions

front desk was very pleasant and helped us with early check in and late check out

location is good near to beach. staff is helpful. late check out. family friendly .

breakfast was great, bed and pillows so soft and comfy, shower nice and hot and facilities great

the free shuttle from the airport was super convenient

reached the hotel around 2 am with 2 adults and 2 small kids, including one baby