we really appreciated the early check in and late check out as we were coming off a cruise and didn t have anywhere to go

nice pool

and i wish the check in time for the families with kids can be a little bit

the hotel is clean and comfortable, the wifi and breakfast are

also the breakfast was very good

enough parking space and i could do late check out

nice lounge area in front and full size grilling area next to pool in

before check in, i was told bagged breakfast because of covid, so i didn't bother.

the pool was open, the rooms were really spacious and clean, close to the airport and about a 25-35

the pool was lovely and really impressed with all of the facilities

loved their late check out at noon

good breakfast, comfortable pillows and bed

friendly staff members. clean rooms. to-go bag breakfast. good lobby area.

gym is closed .. due to covid-19

the cleanliess, quietness, breakfast and the location as well as the price.

my family had a very late flight the day we checked out and they accommodated my request for a very late check out as

room, comfortable beds, free amenities in the pool , excellent buffet breakfast but a little expensive

golf cart shuttle to and fro rooms was extremely slow

kept knocking in the morning and room service kept walking in

played tennis, took in a spa day with my wife

the property was good and so was the late check out

self service laundry.

kitchen in the room is a plus indoor laundry room a plus the girl at the service decks great fluent

was good, very clean and comfy, room has kitchen, a desk if you have to work and internet was very fast, 100% recommended

the free breakfast was great and the staff were also excellent

they allowed us a late check out

we had asked for late check out and they only extended it for 30 mins

they let gave me a late check out that i really needed to complete my business

the pictures for the buffet creation bar showed breakfast meats and eggs as well as a variety of fruits and breads

the tiles for the handle bar in the shower had stains on them.

i appreciated the late check out of 12 o’clock rather than normal 11 o’clock

breakfast was good as well

the breakfast buffet had an excellent selection

room smelled like a gym at check-in

the pool was nice, good location to restaurants, airport shuttle convenient

we are grateful for a late check out at 1pm but at 12 noon the housekeeper came, knocked once and didn’t wait for an

booked this place by a mistake, and i should have not even stayed, but it was late when i got there, this place is terrible, it’s dirty, i didn’t even take a shower because

was grateful for a late check out at 1pm

pool was small, but that is a minor thing.

gym is pathetic and the machine don’t turn on (treadmill) 9

willing to allow late check out

clean and very good breakfast

shuttle took a really long time to arrive, other hotel shuttles were already on their second round

the airport shuttle service was on time and the driver friendly and helpful

staff friendly and breakfast was good

asked for a late check out, pay $50 and stay until 4pm

the complimentary shuttle to the airport

expectation, lovely staff, very clean modern rooms, exellent walmart , dolphin mall and airport shuttle, fantastic breakfast

i didn’t like was the fact the pool was closed in that was the main reason i booked the

service shuttle to the airport was excellent as well

unaccomodating re late check out

to everything was great, the rooms were very clean aswell as the lobby, staff was friendly , late check out and i loved that it was affordable without being a nasty ,dirty hotel that was a big

and they have some issues with the stairs but the staff went above and beyond to accomodate from late check out to turning the airport shuttle around as i had left some things in the draw in my

the option of late check out!

let us do early check in and late check out and have a free shuttle to take you to and from airport with no charge

and friendly service from alex in front desk modern building with ample rooms allowed us to do a late check out which was great as we had night flights free parking and free

the rooms were very clean and comfortable for a family with kids, the location was great (right near a shoppping mall and lots of other amenities) and the

everything! free breakfast, friendly staff, very clean!! we would for sure stay here again.

air con unit a little noisy, woke the kids. unable to regulate air con.

beds, quiet rooms (airplanes in distance), amazing breakfast with loads of choices, friendly staff, pool and fitness centre, next to mall amd

my flight came in late and i was able to get a late check out

of late check out due to wife participation in a u of miami medical seminar / training

work ac didn't work shower was flooded and house keeping kept knock on the door and i had a late check

breakfast was just okay, all the employees were very kind and helpful

breakfast quality and variety could be improved a little

allowed a very late check out with no extra charge

helpful, superb attitude large rooms complimentary coffee and tea all day nice relaxing outdoor pool area main thing was the great staff and excellent customer

it was the best place i ever stay and best quality breakfast i ever had

room size, pool, and cleanliness

had laundry machine but no change for coins

extending a late check out was done with ease and speed

they were very accommodating to a late check out

late check out fee too expensive

they do have late check out which i think is a bonus

booked this hotel specifically to have a late check out and requested this months ago

staff were very accommodating and permitted a late check out

room was excellent clean and comfortable the staff and the complimentary late check out was convenient

they were also kind enough to allow a late check out (20 minutes

very close to airport for stopover staff were very accommodating with late check out

my partner whilst he was naked in the bathroom on the last day despite informing and paying for late check out

arrived late at night at mia and was really glad to only have a short walk to the hotel without leaving the

i really wanted to use these facilities for my kids so they can get a bit tired before our long flight to asia

we had two rooms which were adjoining which was a big positive for a family of four kids

no pool, no room service, no breakfast

it was a long trip, 24 hours, with two kids and at the very last layover i had this

we came in late, just for the night. and they have us a late check out.

i asked for a late check out which i was told was done, but but the night staff do not do it

they tried very hard to accommodate my late check out and when they couldn't i was able to spend my time at pool side

very good on site sports bar laundry fscilities close to airport good wifi helpful staff

the treadmill and other machines not worked in the gym. the pool was not heated.

hotel staff was friendlu, they gave us a late check out till 12pm

appreciated the late check out

very clean, spacious. friendly staff flexible with late check out. and airport shuttle service!

gave us a early check in and a late check out that was very nice

mbps), they even have a working ethernet wire

no late check out!

gave us a free late check out until we had to return to the airport the following day

clean, safe and the beds were amazing. the staff accommodated a late check out.

i couldn't sign up for late check out when i arrived or the night before.

so instead of making us pay for an extra night or a late check out fee, they simply held our luggage for us until we were ready to leave

asked for a late check out when i booked it was confirm through booking

option of late check out at 1:00 was helpful as i had a late evening flight out of the us

front desk staff are great friendly and accommodating we got a late check out and more

like the staff and room service but they didn t clean the room for 3rd day

the shuttle was a long wait on arrival at the airport.

i was able to have a late check out for free even beyond my request

could not guarantee a late check out on the next day, even after

missed breakfast because we were so tired but they allowed us a late check out without any hassle as it was thanksgiving

great staff and good breakfast.

super close to the airport. very clean and felt safe while traveling with kids

i enjoyed the customer service and late check out time.

they accommodated me and my guest very well, they let me do an early check in and late check out without a super crazy fee

of the hotel, complimentary breakfast, easy check in and check out, and the complimentary late check out

had reserved a late check out which they have an option for however there was 5 different occasions where some

late check out only until 2pm--hard for those with a late flight out.

front desk was very pleasant and helped us with early check in and late check out

location is good near to beach. staff is helpful. late check out. family friendly .

wifi is poor

the free breakfast had choices and the coffee was good

was great, spacious and very well equipped wifi was good restaurants in easy walking distance not too much noise from the airport

for going to the airport- able to sit by the pool all morning with a late check out and transport to airport

i asked for a late check out and the answer

i asked if i could have a late check out and they were happy to oblige

wifi great service - early arrival & late check out was no problem luggage storage is perfect great free shuttle to airport

should provide a late check out service for travels with late flights

reception gave me a late check out which was really kind as i had a late international flight

allowed early check in and late check out

no allowance for late check out despite long stay at the hotel.

room very clean and modern with kitchen area

were stained with yellow and brown spots and could not sleep our kids on it

the location was perfect. very close to the airport. and the late check out was great!

facilities were great, pool and top the range gym

lobby bar closes too soon early

charged for early check in but i was only staying til my flight was available

ummm the early check in process was a little annoying but nothing major

hotel help us in early check in and although for late check out

on my door telling me that i have to leave at 11 so i went down to the front desk to pay for a late check out and they told me not because they cant so thats no fair either way from the hotel

stay i call numerous times to understand the checkout policy and i was told i could only request late check out in person and latest i could do was 3pm

we didn't have breakfast however we were granted a late check out.

location. price. free parking. late check out.