very friendly staff. late check out. overall, very satisfied.

breakfast. more options of items and or variety. laundry unit is extremely expensive.

the kitchen and comfortable beds and air condition good breakfast

staff is responsive, cleanliness, convenient to downtown nola, kitchenette is great for new orleans seafood available

was weird that the kitchen was not stocked

the distance from the port of new orleans and restaurants and the late check out time.

good location. for family with kids is a good option.

the convenience of a kitchen and full fridge is great

loved the fact that mary helped make the line go faster during breakfast by making a large group of children, that was staying at the hotel, waffles so that it

no life guard in the swimming pool

tv waa the most up to date thing in the entire hotel and late check out time of 1pm was nice and unexpected compared to most hotels i've stayed at

this location does not offer late checkout and they close the common area after breakfast service so there isn't a place to

especially liked the laundry service available for our use

the pool outside was closed which unfortunately was not a too good of an experience.

the up to date amenities, the front desk lady was fantastic (we checked in at nite); the bar area and eating areas were very nice

night clerk noticed i was coming in late and assisted with getting me another key then asked if i needed a late check out

they let me have a late check out without any problems, not just an hour but i could stay 3 more hours, which was a

the night i checked in i was told i could have a late check out when i asked about it in the morning i got told no and that lady was very rude

it was close to the airport and shuttle service was convenient

complimentary coffee bar in the lobby would be nice

also i like the fact we have a late check out and a late breakfast

loved having the shuttle to the airport

pool was closed no option for a grab and go breakfast before breakfast hours in hotel

parking lot well lit

great breakfast friendly people

clean, comfortable bed, late check out

the pool was nice as well

room size. kitchenette size. full size fridge. friendly and helpful staff. great breakfast.

pool was closed because it was raining but we weren't going to use it anyway

full kitchen and large refrigerator in room

they allowed me a late check out due to me running the marathon earlier that day

we had to go the the breaker box in the laundry area to restore power

went to wash clothes in the laundry room , the money got stuck in the machines and we had to hang clothes around the room to

free to do laundry, just bring detergent

handled all of my questions about getting to airport, late check out, pet friendly, greeted every time i walked in the door

we had breakfast everyday on the front patio, watching the streetcars, and people walking past, to which

staff, nice breakfast, nice lobby and patio, location is great

was extremely limited had nothing my kids would eat so still had to stop to get them breakfast some where else

breakfast had boiled eggs, individual cereal, juices, instant oatmeal, pastries and lots more

we were offered complimentary late check out. room was spacious, but dated.

arrived at 10pm from london with two young kids and the room i had paid for an confirmed was given away which meant their beds were not ready

maybe the fact that for kids it s not really a great options.

arrived at 10pm from london with two young kids and the room i had paid for an confirmed was given away which meant their beds were not ready

hotel, we traveled with our kids, they loved the pool

the staff were very friendly and helpful, allowing early check in and late check out with no penalty

gym is missing all weights from 10-20 lbs

gym was acceptable unless you are a berbell lifter

wish the gym was open during my visit.

coffee was absolutely the best we had anywhere on the trip, bar none

room, unfortunately one was not available, but the clerk gave as a restaurant credit and a 2 hour late check out

the location was great and the cleaning , room service and bar staff were great!

food and drinks at the bar and tacklebox were amazing

club and restaurant bar facilities only fair

amenities such as well-trained high-service staff, key coded elevators, business area, huge fitness, great outdoor space, bar, restaurant and very helpful staff

i also arranged a late check out which staff were more than happy to accommodate

bartender talked way to much about her one year old child

the bar staff were also friendly and welcoming

were sitting at the bar for a drink and wanted a quick bite to eat

hotel is in historic gym