car park very accessible late check out arranged very promptly and no extra charge

sure why breakfast can't be served in the hotel however the location is not at all far, just across the

the serving and kitchen staff did a very good job by extemporising, but only one of us could have their choice from

staff was friendly and welcoming, recommending a restaurant in town when their kitchen had closed already

complained every day about the sounds of possibly the extractor fan from the kitchens below running all day and night

late check out on request and an excellent breakfast

great early check in, and late check out 11oclock. didn't have to rush.

location very good for other local pubs and restaurants and golf courses nearby

we had such a fun time the night before with the gang in the pub we slept late for our breakfast

wifi security constraints too paranoid

location, found finding the hotel really easy and plenty of parking spaces

amazing staff - we asked for late check out due to attending a wedding later on that day, only needed to check out an hour later

full english for me, muffins and pastries for the kids

would be better if the pool was open for the kids.

bar meal was a bit small for the price but tasty enough, bar prices a bit high

nice a d clean environment was amazing close to shop to visit also had an amazing lake side view kids love the ducks suitable for every average group love to visit again

were so lovely and friendly, accommodated late check out for me

room above had numerous kids staying

perfect and kids option

a lot of kids running around without parental control.

late check out

parking eye systems always worry me because it takes so little to get it wrong and get hit by a

pool was quiet and good size for the kids to play

room was really clean and it was lovely to use the swimming pool

we had trouble parking. breakfast plates could have been warmer.

only an extra £10 for late check out (6pm instead of 11am)

friendly staff. good location. quite room. late check out this f 12.00.

- from helping me sort out car parking for a client i was meeting in the morning to agreeing a late check out as a result of the meeting and all with a wonderful smile and can do attitude

lovely bar area, the room was spacious and comfy

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

the wifi wasn't working and the shower

were given a complimentary late check out which we were grateful for

paying £25 (guest price)to use the spa for 90minutes

faced a rather industrial back-end of the building and a large truck was there every night for laundry

one of the highlights of my stay was the breakfast

very comfortable hotel, good location for exploring cardiff. great bar and restaurant.

sleeperz always friendly staff this time allowing us to check in half hour early and checking for late check out which was extremely

it was a lovely clean room good size room for my wheelchair and the kids

breakfast could have been hotter

staff very friendly,kids loved the family room with the bunk beds

breakfast was good value for money

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

friendly staff at the gyros assisted with early check in

on the toilet seat 4) shower water pressure was terrible 5) the curtain handle was broken 6) late check out promise and no delivery: i booked way in advance and called to get confirmation that

late check out option for 10hr was beneficial

the room was a good size, it was clean and the late check out of 12pm was great

restaurant staff were inefficient. there were kids running on my floor until after 1.00am.

gym clean, small but good range of equipment

arrival we were offered a late check out-1pm (usually 11am) (+) breakfast was gorgeous and late check out was definitely needed (+)the staff were so helpful and friendly we were given a late check out with no extra charge hotel is beautiful and smell s amazing views are (+) nice late check out times allowed us to enjoy the facilities (-)was perfect it s just i have requested late check out and the cleaners kept knocking before 2pm even i told them i have a late check

says the spa is included in the price however, it was 350 per night and only swimming pool was

staff all fabulous and the gym and spa were great

the kids had so much fun in the swimming pool

kids in the spa.

and we had a complementary breakfast and late check out because we had got engaged the night before

no room service

huge room, 3 double beds which kids loved!

spa bath is amazing

everything room the restaurant bar staff

helpful staff, late check out, quiet room, great location, comfy bed and bathroom

was very helpful and fully explained issues with the car parking and even offered a complimentary late check out

the staff happily stored our bags and off we went, we checked back in later and once in our beautiful room noticed a note on the mirror wishing us a happy stay and hoped

complimentary 1pm late check out and breakfast pastries included when signing up for free ihg club

everything in the room; staff was very pleasant and the best part was that we had complimentary late check out as we were running half marathon

they let you have late check out at 12:30 for an additional 10

the bathrobe in the room was a nice touch l, along with late check out

check in 3:00 is late check out 11:00 is early

the ironing board had seen better days,lovely tv, free wifi was nice and a lovely view at night

room with a great view from the top floor, cosy and comfortable, netflix and wifi access was great for a chilled night after some shopping

room was clean, spacious and cosy. we really liked the late check out.

the gym, looked tired.

i was able to use the gym for free

reception was excellent and the staff extremely helpful and friendly , accommodated an early check in as i was going into cardiff, couldn't have been more helpful

a couple of rooms and a corridor near the gym were clearly being redecorated/redeveloped at the time of our visit, but we weren't disturbed

the staff were all superbly helpful particularly anthony. they facilitated a late check out.

took advantage of the late check out for families on a sunday which was complimentary

gym and spa facilities, although the bubble pool could have been warmer

breakfast was amazing, gym and pool were great. staff were very helpful. location was great

breakfast was really good and there were ev chargers

also gave me a complementary late check out due to personal circumstances

the only downfall was that when we asked for late check out there was clearly a lack of communication between the customer facing staff in the

during my visit this time i was kindly given a late check out time even though it was not required

staff really helpful and we even got a free late check out

staff were great and gave us late check out for the inconvenience so can’t fault them

late check out and location

i had asked about late check out before arriving and was told to ask upon arrival, when arriving i was told to check

i love the fact there is a late check out for 12noon, just have you an extra bit of time to get ready / pack, especially when

had asked for late check out, which was approved, but we were locked out of our room at 12pm

late check out at no extra cost was wonderful and will have me returning to the hotel in the future

arranged a late check out for a small fee

staff quickly helped us use the good wifi with our ios and osx apple devices

very clean place, good parking facilities

lovely staff, foodin the restaurant was lovely, bar was serving fabulous drinks too

hotel operates at self-service laundry

had a modern up market feel to it lovely big rooms late check out time

late check out

it was lovely and clean, comfortable beds, early check in, late check out

for late check out and was ok

issue i had was tat there was no wifi, told by reception that you could log in but did not appear to be any

friendly staff, late check out, upgraded room, central location

here after a concert in cardiff fantastic price, free parking and train station just outside

where it s situated is perfect with free parking

the hotel was conveniently located with parking and restaurants close by.

location, staff, lovely chill bar another bar with great entertainment comfortable homely room

and coffee facilities in the room late check out request was accepted quiet and comfortable

the kids loved him

staff in restaurant and bar friendly and helpful (great menu) (+) food in the pub was fab, as was the bar drinks (+) staff in bar were friendly too (+)was comfy, the shower was great, the staff in the bar and bistro were welcoming and cheerful throughout the (+) i enjoyed the bar and had some of their fantastic food (+)separate building on arrival we were greeted by a staff member who was kind enough to go into the bar area and grab our room key (+)really lovely room and very cosy bar at the pub. (+) the evening meal we had in the pub was exceptional and the bar had a really good atmosphere (+) they have a variety of local beers and ciders on tap along with a full bar and wine options too

the wifi speed was very fast which for a business traveller was a big plus

parking was great and room was very spacious nice easy friendly check in clean

my husband went in the morning to see if we could have a late check out

also requested late check out which they sorted out for us so that was fab

food in bar and breakfast very

the pool is quiet so nice to use

swimming pool and spa area clean in a morning but not so good last thing at night