the front desk clerk was very pleasant. the room was nice, and we were given a late check out.

pool was open late, hot breakfast.

really good pool and jacuzzi area

clean and friendly. pool looked great. easy parking.

hotel should add some hot vegetarian (non egg/meat) options like breakfast potatoes and fajita veggies to the breakfast (-)breakfast needs the warming table turned up (+) they have a wonderful breakfast layout (+)very clean room . no issues. great breakfast. ! (+)safe, clean, reasonably priced. free breakfast (+)it was clean, overall facility was very pleasant, breakfast was good & staff were nice. (+) excellent breakfast and coffee (+) breakfast was great (-)because of covid-19, the breakfast does not meet there normal standards. (+)room, excellent staff, comfortable bed, good breakfast, and different types of food/restaurants close by

then, 5 minutes later, the front desk called and said they would have to charge me a late fee if i was not out in

the fitness center was shut down the shower head looked old and didn't have any pressure

great customer service, clean facilities, good breakfast, pool room

the pool was great and the laundry facility was a bonus

i didn’t try the breakfast. place was very clean

appreciate the staff for accommodating us with our late check out

they did give me a late check out without penalty.

the breakfast and gym were amazing, love the lobby

nice pool and gym facility

the breakfast was really nice and the room was clean and comfortable

they did allow us to check in 30 minutes early and an hour additional late check out with no additional fees

breakfast was ok...

the breakfast offered a lot of variety and the staff was very friendly.

the staff was very nice and breakfast was good.

breakfast was appreciated and fresh! clean and friendly environment overall

they did allow us a late check out, probably to make up for the issues

the hotel is clean and staff is friendly. breakfast is good too.

kids running the halls until after 11pm highway noise

my kids had a great time in the pool even though it was small.

on 4th floor opened without any screen or safety mechanism (we have young kids that we watch closely but it's still a risk), pool was cold, breakfast was only until 9 during

they had flexibility in the late check out time

rough edges on the bottom of your pool cut our daughter's feet six times

the room size and having a full kitchen. love all the movie channels.

great pool and hot tub, delicious hot breakfast, friendly staff, nice clean room!

great breakfast. in room dishes too small

asked for a late check out due to running the carmel marathon

cleanliness, the location next to the park and walking paths, the yummy breakfast, and the friendly staff

friendly staff, very professional, clean, comfortable room adequately accented, great breakfast.

this i would have changed would be breakfast start time

the pool, the breakfast, the bed, the shower

i found that i had to take care of an emergency before flying back home and the hotel extended my late check out to 2pm at no additional charges

gym at this location provided it's guest with free weights

the room was fully stocked, and breakfast was very good

room was beautiful with kitchen and full size frig, sink, and microwave

free laundry

he assisted with a late check out (ihg club members) and researched a walking trail for us

to fitness center was broken for 2 days

were dozens of kids that were approximately 8-10 years old running around the entire hotel being very loud

spite of a hotel full of kids in town for various sports' tournaments, room was remarkably quiet

free parking and internet

i loved the breakfast. they were able to replace sausage with chicken. late check out at 2pm.

don't let your kids touch the remote control, mine accidentally rented a $20 movie

best value, clean, nice accommodations, gym was outstanding.

room service was amazing, food was hot, portions bigger than expected

liked the bar area and professional barman

i loved that i could get a late check out 1pm

pool

pool and hot tub were amazing

breakfast could have been better. very standard more hot options needed.

24hours shuttle service brian was very very courteous and polite and welcoming

my only complaint is i asked for late check out, she asked my room number and then said there was no late check out

mom and dad had their own room w/tv,the kids all shared a room w/tv,and grandma had her own space at night time in the living room on the

super clean and nice place to stay. super friendly staff. free laundry!

only one elevator working at the time, will all our luggage and 2 kids waited 10 minutes

the staff was very welcoming. the room i had was perfect and the kitchen was convenient

breakfast was fantastic with tons of options, and they even allowed us to do a late check out

too many kids in the jacuzzi lol

breakfast was great plenty of food to choose from. everything was

great breakfast

inn was very clean and the brunch and breakfast and amenities was good for the price i have not stayed in any other hotel that the cost

an early check in and late check out

cost money to use the laundry facility. should have breakfast up until 10:30am-11:00am.

just a little disappointed that the breakfast was very minimal--muffin/coffee/

there's a laundry area, breakfast in the morning, guest and staff are friendly

granola bars were the only thing they had for breakfast. website said you serve breakfast.