asked for a late check out due to running the carmel marathon

trash around pool

this i would have changed would be breakfast start time

friendly staff, very professional, clean, comfortable room adequately accented, great breakfast.

the breakfast was on the burnt side.

they did allow us a late check out, probably to make up for the issues

they are one of the few places that have the pool open and the grab and go breakfast is pretty good

breakfast was nice

very comfy beds and nice pool and exercise room!

they are one of the few places that have the pool open and the grab and go breakfast is pretty good

they had flexibility in the late check out time

i slept so good i missed breakfast and slept right up until checkout

we didn't need the kitchenette facilities, but they are a plus if one is staying longer

the heated pool was wonderful

stuff was super efficient the place was clean breakfast was great cherry on top of the cake it was the outdoor pool

i found that i had to take care of an emergency before flying back home and the hotel extended my late check out to 2pm at no additional charges

the room set up, the staff, the complimentary laundry room, the quality of the breakfast food, the coziness in our room, as well as the lobby areas

the location the breakfast the pool confortable

to covid restrictions, we had to be served breakfast the one of their employees, however, this guy was extremely rude to us

rooms were very clean and comfortable extended-stay types with full kitchens that came equipped wit pots/pans etc

he assisted with a late check out (ihg club members) and researched a walking trail for us

was a kids sports group there and that is fine

fitness center is not 24 hours because it is entered via the pool, which is not 24 hourstv remote

hotel is beautiful and clean the front desk staff was friendly the bar and food services in the hotel were amazing we d definitely stay again

checking in the front desk stated no room service due to covid

i loved the breakfast. they were able to replace sausage with chicken. late check out at 2pm.

price was right, convenient to shopping and restaurants, big pool and hot tub for kids, clean rooms

called ahead before booking, asking if the pool was heated and they informed us it was

got a little loud with kids running through

dew and 3little pack of skittles and it was $19 if you could lower the price so family with kids can afford it must be nicer, and please put the price up because when i bought snacks it was

we also requested a late check out and it was accommodated

breakfast was good. we’re able to have a late check out coz of my son’s swimming.

breakfast could have been better

staff was very friendly. breakfast was very good! we liked that the pool stayed open till 11.

rooms were clean, the staff was friendly, the pool was clean and open, and the breakfast was good

breakfast was fantastic with tons of options, and they even allowed us to do a late check out

the 24 hour gym was hidden behind a bunch of bell carts in the hallway and once i found it, realized it wasn't

evening were packed with some kids having a pool party so it wasn't enough space for others.

pool area was over loaded, lots of kids and no adults supervisor, throwing balls around, hitting

the pool and the cleanliness of the property.

an early check in and late check out

an early check in and late check out

i personally didn't take part in the breakfast offerings but my husband did! he enjoyed it!

granola bars were the only thing they had for breakfast. website said you serve breakfast.

breakfast was lacking told their were be muffins and decaf coffee but they didn't have either

they did give me a late check out without penalty.

appreciate the staff for accommodating us with our late check out

the pool was closed

didn’t go down to breakfast

our room had a kitchen with a full size fridge, large microwave, sink and even a dishwasher

they did allow us to check in 30 minutes early and an hour additional late check out with no additional fees

breakfast was ok...

the staff was very nice and breakfast was good.

they quickly swapped with another room because i found some paint on the carpet breakfast was amazing and kitchen staff are rock stars

heated pool, amazing staff and great selection of breakfast items