allowed late check out to allow me complete business zoom conference call

there was no pool

the rooms were comforting, dove soap for sensitive skin, hot breakfast was decent

free parking and breakfast was an awesome perk

breakfast was not offered

the next morning i called to ask for late check out

barged right into me and my boyfriends room after i called him at front desk to tell him i needed late check out and he said it was ok but still proceeded to argue with my boyfriend while trying to

had no problem allowing us to have a late check out

hotel was close to rosemont. we went to fashion outlet, rivers casino. and harry carry’s.

the in room kitchen

i have got late check out per request

staff, clean room, great breakfast, nice corner market for snacks and drinks, felt secure and safe

stayed march 26th and the bartender was awesome with my kids and his recommendations for food etc

breakfast was delicious, just make sure you arrive early to get a seat

fantastic outdoor space, fantastic fitness amenities and fabulous pool

rooms friendly staff i requested for a late check out and the granted me 2 hrs without a

we were surprised to find a full sized working kitchen in our room

great kitchen!

this one the rooms were great, parking was great, and having a full kitchen furnished with dishwasher, stove, pots and pan, etc

i like that every room as a little kitchen so you can cook

when i asked for late check out because my plane is in the afternoon, he was more than ready to help and he

the late checkin guy didn't tell the morning desk that he had granted a late check out to me.

they breakfast was hot and the location was in walking to distant to a lot of main attractions.

it was an extended stay so the kitchen facilities were great.

location and the kitchen

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room three

i was offered a late check out

arranged for a late check out and the staff did not communicate that to each other

the breakfast was amazing, the location was pretty good.

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and it was really nice the way

she also gave us a late check out and was helping a lot

parking, check-in and wifi access were a breeze

spacious, quiet. free parking a plus in chicago.

could also use a complete room service food menu in room

we overlooked the lobby and bar area

we were able to have a late check out option at 2 pm, which was very helpful

like the the availability of the late check out and its free of charge

staff were nice and attentive. bar was nice. very good red sangrias.

i dont eat eggs but the kids love them they wanted more...

breakfast was great. staff was great! kids enjoyed the pool.

a late check out which we're grateful for

had a late check out and was told to leave in 5 minutes by the cleaning staff when i still had 2 hours

clean hotel and room wonderful staff very good breakfasts experience went beyond my

the pool had kids spitting and coughing couldn’t get in cause covid-19

the color scheme and furniture style in the bar and eating areas

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine now the staff is extremely rude

i liked that there was some food right next door in case the kids were

good gym. clean room

hotel was clean, we had free internet and free parking

the swimming pool was amazing

convient access to car and late check out

breakfast shower

were able to check in 3 hours early without an early check in fee

breakfast was excellent the staff was very friendly and accommodating

very clean, comfortable, nice breakfast

views were beautiful, the rooms were immaculate

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there was no staff on duty to fix the problem

my kids really enjoyed the big pool

beautiful golf course , campus and great amenities offer

i didn t like that the spa pool was for hotel guests also. several kids so not quite quiet.

accommodated our request for late check

i wished there was plain scrambled eggs for breakfast, no biggy.

great price, very nice breakfast, pool and gym, and helpful staff

the swimming pool water it's cold!!

gym offered at this location can improve

late check out $10 til 2pm

and shuttle to and from airport

the breakfast have all you need to start the day

pool

no plastic bag for laundry

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i could rest for my long drive

location location and fact that it was clean and had everything we wanted and an indoor pool

pool was well cared for

breakfast was great

awesome staff, great breakfast!

availability of a late check out to 1 pm

very personable bell man. late check out

getting their shuttle was a mess, took 1hr before it arrived and doesn't start early enough to take early flights

nice to be able to walk to flight in morning with kids

they had a nice gym with lots of weight machines and aerobic equipment that was open 24 hrs

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

everything. shuttle to the airport.

free shuttle to and from airport. large room.

hotel is located very close to the airport and with a shuttle running 24/7 every half hour makes it the best choice for travel

the 24 hour shuttle service to the airport.

we were able to pay for a late check out which was handy for our late departure time

was a metal plate sticking out from the base of the bed, which we didn't notice

staff was able to accommodate a late check out to better match our travel plans

they were even able to accommodate a late check out for our late flight

breakfast was pretty decent too

we could have a late check out at no extra charge because our flight to italy wasn't until 4pm

we asked for a late check out two days before i checked out, as my flight was later and it was actually agreed at

desk clerk was kind enough to allow a late check out closer to my flight

5 min from airport and casino

pool was clean and stocked with fresh towels