great location and friendly staff free car park and late check out

niggle was i couldn t connect to the wifi in my room but i didn t really need it desperately

from the wonderful warm bedroom, the lovely bar and restaurant all warm throughout on a cold wet january day

always friendly, rooms comfortable and well appointed, great location in the town centre and has parking available

the parking was a little bit confusing with conflicting road markings and signposting

good food and service, friendly staff, very accommodating when i had to change dates and add a late check out

we were able to request early check in but it couldnt be guarunteed before arrival - please add earlier check in as it

the staff were very friendly and happy to help with early check in when we arrived

had a nice meal in the bar area

decoration early check in 24 hour access to the property easy to find location staff friendly beautiful

we stayed there the night before my sister in laws wedding and they allowed us a late check out the morning of the wedding to allow us time to get ready

in the deluxe room with spa bath

was amazing, much bigger than expected, bathroom was also huge and the spa bath was lovely

the restaurant and bar area are really lovely

wifi coverage was good, our bedroom was large, plenty of space and though main road was outside the

we were then given complementary late check out

breakfast was amazing !

gorgeous, amazing bar staff and everyone was so friendly xx will definitely visit again

lovely old property . clean bar , rooms good value for money

the bar was well equipped and busy, it was nice to see a range of ages in the bar

we asked for late check out which was given with no extra charge

on arrival i mentioned the the person that checked us in that a late check out was approved, i also told him i had a confirmation message on my booking

i told her i arranged for a later checkout at 11:00 and she said there is no such thing as a late check out

for our family visit, staff were friendly and helpful, very accommodating especially with the bar

the guy at the bar was very friendly. and the location was great ud83dudc4d

describe anything as the facilities, wifi was not mentioned, check out hour or if is available late check out, the work hours of the reception staff was not mentioned

well priced accommodation wifi good , bed comfy room a bit sparse but clean, for the money i paid wasn't

the room was clean and good wifi. staff was helpful and polite.

wasn't told if there was wifi at check in

no view from windows , room was tiny wifi wasn't working or the television didn't work

blue badge parking & room, breakfast and late check out all excellent

then late check out offered

staff couldn't do more for you arrange a late check out for no extra fee and an extra night they matched the online price

plenty of free parking space

and will be nice for family holiday for the kids also

one staff member was very keen to charge me gbp 10 for early check in and late check out

specially ms jannet who help me for late check out

arriving at 7am, the wonderful staff had pre checked us in and gave us a late check out of 2pm so we could rest

the late check out was an unexpected bonus

bedroom and beds, quiet room and late check out

room and the hotel is very clean, friendly staff, and the manger max gave us a late check out of 1pm

breakfast was lovely. my bed was really comfortable and the shower was lovely.

wifi in the reception area wasn't always reliable

the bar could have been 24 hours but other than that absolutly brilliant

to walk past a large group of people drinking through the bar area to get to the elevators to my room

get time for breakfast but was allowed a late check out until until midday at short notice

breakfast is cracking and included in the price

excellent service , really comfortable beds lovley bar area and breakfast was great

especially the bar area

friendly staff, located near tube station, excellent breakfast, comfortable bed

late check out hour, early check in hour, superb breakfast, staff very good, friendly and efficient

quaint pub with cosy rooms, nice staff, clean sheets & bathroom, night door, bar not noisy, effective heater

plenty of parking

checkin was at the bar in the pub

quiet room, easy parking

i spoke to a member of staff as i wanted a late check out and she was very accommodating with my request

at a really busy time during the eat out scheme, gorgeous pastries in the room on arrival, and a late check out - just some of the awesome perks we received

they have a shared kitchen & dining area where you can help yourself to crockery & cutlery which worked out really

use of kitchen and parking a bonus

beautiful comfortable bed, handy kitchenette and dining area, beautiful building, lots of on site parking

warm, loved the personalised letter greeting us to the room with all information

nice staff, easy check in, late check out, fab breakfast

the corridors were always loud, usually kids screaming or people talking

the staff are very friendly and welcoming. very clean hotel. a lovely breakfast

stayed as part of harry potter studio tour package, which included nice little extras for the kids; hp themed treasure hunt and bed spread, welcome pack with hp glasses and cookie etc

beyond expectations. excellent gym with great equipment. staff really friendly

easy check in and late check out. very convenient for all of the local facilities.

late check out if needed

pecially apple) were so kind and helpful and friendly and helped to arrange a late check out etc

in reception

late check out, great location, only 15-20 minute walk from train station

fulfilled my additional requests prior to my arrival and also gave us a late check out

staff really friendly. bar area open until 2pm and the late check out was a lovely treat!

comfy bed & great breakfast! late check out time was a bonus on sunday morning!

the bar was open until late. breakfast included too which was very delicious.

sofa bed was a little uncomfortable but don t think it s designed for adults more for kids