blue badge parking & room, breakfast and late check out all excellent

staff couldn't do more for you arrange a late check out for no extra fee and an extra night they matched the online price

then late check out offered

i stayed in the cosy room and had no wifi

responded to messages really quickly for last minute early check in

describe anything as the facilities, wifi was not mentioned, check out hour or if is available late check out, the work hours of the reception staff was not mentioned

wifi can be patchy on occasion.

poor wifi connection meant i couldn't do some of the work i intended to.

attention given to failure to connect wifi and i cant think what the mattress was stuffed with

wifi poor.

we asked for late check out which was given with no extra charge

i told her i arranged for a later checkout at 11:00 and she said there is no such thing as a late check out

on arrival i mentioned the the person that checked us in that a late check out was approved, i also told him i had a confirmation message on my booking

additionally, connecting to the wifi can be a bit tricky, so it's helpful to have someone assist you with that

wifi didn t work in our room, even after asking them to reset it - i think it simply wasn t a

get time for breakfast but was allowed a late check out until until midday at short notice

at least feather style), great shower, free on street parking all around, nice design throughout, lovely, freshly cooked to order breakfast, karen's

friendly staff, located near tube station, excellent breakfast, comfortable bed

beautiful property amazing staff spotless amazing food perfect location for golf course

the breakfast was excellent

i spoke to a member of staff as i wanted a late check out and she was very accommodating with my request

also we asked for a late check out as our flight home was later that evening and they were amazing about it and gave

free use of the downstairs laundry if required

friendly guy in pub checked us in and said no problem with late check out

the rooms were equipped with clean bathroom, nice bed, fridge, wifi, tv and cereal/tea/coffee/milk/juice, but also a little kitchen if you actually wanted to cook

2) there was one bar of signal so it was difficult to get fast service and the wifi took about an hour to connect

i don't think the wifi was great

should have been a teaspoon to stir the coffee and there were no instructions regarding the wifi although i noticed this was on my booking confirmation

nice staff, easy check in, late check out, fab breakfast

the hotel has a few little touches to reflect this which would be great for those travelling with kids

all 4 of us got zero sleep and 2 kids with no sleep ruined a stay and trip to london

inside the room is all you need ,free strong wifi :) enough space for 3 people.

stayed as part of harry potter studio tour package, which included nice little extras for the kids; hp themed treasure hunt and bed spread, welcome pack with hp glasses and cookie etc

the next day we inquired about late check out speaking with a man called kulan

comfortable room , cleanliness , quiet . tv , wifi , tea facilities .

great location and value for money with a great bar downstairs

wifi excellent

greeted by a lovely gentleman behind the bar he told us everything we needed to no for our stay he made us feel so welcome and he made our

arranged a late check out ( to 3pm ) at no extra cost

i had a good little room,good variety for breakfast,shower,wifi,tv,all worked well,and warm.

comfy bed, free parking for tall vehicles, spotlessly clean, excellent wifi and sensibly priced

great location, good (free) parking, and lots of little shops & restaurants a 2 -3 block walk away (+)good location with free parking. friendly staff and clean basic rooms. (-)parking is a bit limited (+) comfy bed, free parking for tall vehicles, spotlessly clean, excellent wifi and sensibly priced (+) we didn't travel by car but knowing there is parking space at the hotel is something we will remember for another visit (+)easy to find, parking, clean room, free wi-fi (+)a repeat customer here, so it was nice knowing the property & parking area (+)well situated for tube to london. easy parking. (+) the car parking on site is a real bonus and the access to the local tube/bus station (+)the staff were incredibly helpful and the bonus of parking, wifi and breakfast. (+)to have free parking, room very clean and bed comfy

wifi worked well

staff really friendly. bar area open until 2pm and the late check out was a lovely treat!

comfy bed & great breakfast! late check out time was a bonus on sunday morning!

fulfilled my additional requests prior to my arrival and also gave us a late check out

breakfast was nice

breakfast was great and staff were friendly

late check out if needed

in reception

easy check in and late check out. very convenient for all of the local facilities.

pecially apple) were so kind and helpful and friendly and helped to arrange a late check out etc

)

00 and when i asked if it would be possible for a late check out due to the time i was checking in, which was no fault of the hotels, but i was told

gave me late check out with charging me till 11am

we got a late check out at 12

when couple offered & it was agreed to pay late check out but were still been shouted at to move before late check out time when i raised this

very nice bar area

late check out accommodated as well as an early arrival - staff permitted us to drop the bag and

had been travelling from very early that morning and wanted to check in early to prepare for our event that evening but an early

we were given helpful advice re parking to minimize costs

facilities in the room were excellent, free mini bar was impressive, the staff were kind, professional and honest

the wifi was a little poor

clean, comfy , great value for money. late check out (12pm). pain free check in too (key box)

the bed, a pan under the sink full of water collecting from the broken tap, and little to no kitchen pieces

only 2 towels provided, no hand towels, no kitchen towel

my room was quiet and spacious, with kitchen and tv

had to attend, having the rectory station right there was also ideal and the room had a good mini-kitchen and comfy bed

staff were lovely and friendly when i came in and i called for a late check out and they were helpful

location to explore london and good price comfortable room good late check out of 11am good

we booked in very late but that was not a problem due to the 24 hour desk

bar and lounge were comfy

he refused to replenish tea & coffee - it s not room service - i just wanted to replace what had been used

late check out

paying for a late check out

staff are very accommodating and very considerate,they allows us to check in and out early and late check

i requested an early check in, arrived at the hotel and were dismissively told no, we could not check in until 2

the hotel forecourt was blocked upon my departure by a skip and a laundry truck unloading and loading linen, which delayed us by 25 mins

a twin room and unexpectedly we were upgraded nice comfy beds good location asked for a late check out and for a small fee we were allowed to stay

friendly staff. they gave us a late check out.

loved the room and the breakfast which was first class

no room service - towels / toiletries etc

a bar person rather then the lovely receptionist having to do both jobs

strict with early check in and late check out unless you re a member of their program but do offer to hold your bags

offered free ihg membership which gave us a complementary newspaper and late check out - which we took

we d booked a late check out and were still rung at 11 asking us to vacate the room shortly followed by the maid

as a ihg member i was offered a late check out that although i couldn't use this time around, was very appreciated

ee), great pillows

beds, handy location, nice shower gel/shampoo etc, clean, a late check out and very friendly staff

we were able to get late check out as well

and not enough milk for teas and coffees had a late check out and two different people walked in the room

and 9) love it

the kids were in heaven