the management was super accommodating with an early check in and offered a late check out if needed

well equipped kitchen

i had emailed earlier in the week to see if an early check in was possible

the management was super accommodating with an early check in and offered a late check out if needed

room was very clean and loved that it had a little kitchen

kitchen sink leaked. elevator got stuck. staff was friendly and accommodated my late check out.

possibility to do laundry

parking my car under the hotel when i walked through laundry, disgusting smels appeared but in general was ok

access to very affordable coin laundry a real bonus

good laundry

such friendly staff, late check out, so comfy. amazing breakfast. great location and good price.

good bed good services late check out (1:00pm)

we didn't really make use of the kitchenette but i can see how that would be an advantage for some people staying longer

sports bar on site was optimal.

early check in was greatly appreciated, room was a very good size and room was clean - front desk

they granted us an early check in, and allowed a late check out

asked for late check out ( happy to pay) but told fully booked

friendly staff, good shower, good location, comfy bed, late check out was 2pm - fantastic

location -least expensive laundry facilities - sauna

liked the position, in downtown, the free parking, difficult in that area, the basement laundry, usefull

early check in late check

the staff were friendly and they let us leave our cases all morning and even offered a late check out

the receptionist, was really welcoming and helpful, arranging an early check in on our arrival and provided helpful information on the neighbourhood

position geographic friendly staff early check in clean

location, price,early check in

staff was very helpful with late check out

hated that at 11 the cards no longer worked as we requested a late check out

i wish we could have had a late check out but i also realize the hotel was booked.

comfortable - shower good - great location - staff were efficient & friendly & allowed us late check

the most impressive thing was the staff being so accommodating re an early check in and late check out

we had a late flight and were given a complimentary late check out

room service food

wifi was good, pool and gym were great

rooms and absolutely incredible attentive service at reception spa and restaurant and

room service dinner the first night was mediocre

spectacular view, friendly staff, immaculate atmosphere, safe and location, location, location

central location, late check out comfortable bed, very clean room staff friendly

very accommodating whether it s early check in or late check out

late check out the best we've had

i asked for late check out so i could take a few meetings and housekeeping banged on the door repeatedly for 3

we appreciated getting a late check out

and i appreciate that the hot breakfast option changed from day to day

the location was good,kitchen was fully equipped, pool and sauna ok. nice big room

plus snacks for kids in the lobby was a bonus

free breakfast was superb loved the gym, clean and new bikes etc staff were friendly efficient and helpful

good service.they let us do late check out at no extra cost. very delicious breakfast

we also asked for late check out and it wasn t a problem

great location, very friendly staff, guest laundry services

the complimentary breakfast was very nice

dirty outside the hotel and not a place to walk around at night with kids you see people openly doing drugs in front of you and witnessing

clean, quiet room, late check out option, very helpful and friendly staff - graham was so welcoming

got in very late from a flight, about 3 am

checked us in early and let us stay for a late check out while we were waiting to board our cruise

great location, facilities are fine for the price, allowed late check out

i called to front desk in the morning to ask if i can do late check out and he said yes

bag storage and late check out were great for extra time exploring the city

asked for and received late check out as well

only negative - we had breakfast at the restaurant attached to the hotel

central location, really nice suite and comfortable beds, chromecast and fast wifi

location and room, nothing in the way of facilities though except wifi and room tv

our cruise and the staff were helpful with all our luggage and getting us an early check in and late check out on our flight day

he went above and beyond for us to make us comfortable and have our transportation set u and a late check out

liked that i was able to get a late check out and keep my luggage safe after checking out for as long as i

the staff also offered a late check out the next day when we had a late flight- great

swimming pool stayed 4 nights paid high rates they declined late check out despite room being availabke trying to rush us out and charged 25 cad for late check

staff were very friendly and helpful and assisted us with a late check out as we needed to board a cruise ship later in the day

good location, comfortable bed, laundry facilities

the location is fabulous - close to restuarants, transit and attractions. wifi is strong.

the room service is offered once in 3 days, however, you can request if needed on day to day basis

breakfast is advertised as being available and not just a candy bar and a small boxed juice.

location was the bonus plus and we had such an amazing night ud83cudf19 out, they allowed us a late check out too

outside was tiny, just okay, and there was no coffee or tea bar at the hotel

t uber eats was a good back up plan) and

clean close to market. lots of walking areas. great bar and restaurant.

very good and accommodating for gluten free options room service is prompt and

only stayed for one night, got late check out, although needed to pay

staff on reception were very helpful and organised for us to have early and late check out

ability to connect with someone for early check in

even accommodated us for early check in definitely a plus

low lighting in room basic gym

bed breakfast was served on time with my special requests was granted late check out because of disturbance by fire alarm the night

not available until an hour after check in time, there was no accomodations made for us like a late check out or offering of drinks while we waited

good location. late check out

loved my room that was so close to the pool, spa area, hot tub, and had a walkout terrace

i also appreciate the cleanliness of the gym

flexibility for late check out

a long fligbt there was a sport bar to relax and grab a bite to eat

we also had drinks in the on site sports bar which was

great little wine bar for meeting up with our local friends before a night out

the coffee shop and bar and the restaurant all offered great food and

very accommodating regarding early check in, late check out and baggage hold

the cost for a late check out. we asked for 5 hours cost 400 canadian?

location is superb. appreciated consideration for early check-in and late check out.

great location, great view, great bed, late check out time is nice.

to flight delays i arrived very late 1

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out time

to aggressively intrude the room as i was half dressed just out of the shower prior to approved late check out time

amazing customer service, room was comfortable and spacious, received rose upon check-in, and late check out is fabulous

the gym was clean and had quite a few machines to use which was wonderful for us

near metro, breakfast included, early check in, friendly and helpful. wifi works.

delivered, from 7:30am early check in plus late check out and still able to use the facilities i couldn t ask for anything else

they gave me early check in and late check out, everyone was friendly and kind

shower not working mediocre lunch strange reply after asking for a late check out

my kids love the rooftop pool (kind of chilly in the winter though) and the rooms are separated from (*)wonderful stay with my kids there. staffs were very friendly and helpful (+) my kids slept comfortably on the pull out couch in the living room and the bed in the room was very (*) and it would be nice also to have like a play area for kids to make it more family oriented (+) pool and spa were appreciated by the kids (-)woud have liked to have connected rooms for kids and parents rooms. (-) my kids could feel the metal bars through the mattress (*) the springs were huge and made the bed awful for our kids to sleep on (-)in room, not putting enough tea bags and other amenities for 3 people, no especial welcoming to kids, and wrongly charging us for car park ( we didn t have a car)

no room service.

late check

and late check out

flexible on permitting early check in and late check out

no late check out was possible

great to have laundry available on every second floor

late check out possibility was a plus

room, all areas of the property were very clean, was granted early check-in and late check out to accommodate my schedule

the laundry facilities are an excellent addition too

we did laundry while we were there on the 15th floor

nice having a kitchenette

they let us have a late check out so we would have time to wash up after using the facilities

i asked for late check out and was refused due to hotel allegedly being fully booked

room size, availability, willingness for late check out

loved the late check out time also

they could not accommodate any late check out at all. not even 30 minutes.

plus a late check out as we were so tired when we arrived

i had a late check out, but i had to leave early because of the noise and sheer creepiness

we were allowed in earlier and also had a late check out, which was very nice and helpful

clean, comfortable rooms. free access to the ywca gym 10 minutes walk away.

great roof top space and kitchen facilities

arranged a late check out but the chamber maid tried to come in at 9 am after a very late night

manager allowed us a late check out to accomodate our medical appointment

our last minute reservation and were able to check us in way earlier and also let us get a late check out

hour)

since i was a solo traveller, they upgraded me to a king suite and granted me a late check out

mary was so good, letting us have a late check out after a very late flight in and generous with her offer of storing our bags for a

the owner is really nice and accommodating they agree for a late checkout and early check in

i needed a late check out, they had no trouble accommodating that

comp breakfast, early check in and late check out

24hr front desk accommodated late arrival and late check out

me for early check in & late check out, extended 1 hr

staff are always lovely and accommodating, no problems with late check out or asking to keep my car parked for the afternoon (after checkout) while we attended