i called to confirm i was coming in late

the kids enjoy the swimming pool

the “gym” had no weights and a treadmill out of order

breakfast could have been better varied

continental breakfast hit the spot

quiet, and they were very accommodating when it came to being able to do an early check-in or a late check out due to our traveling schedule

no laundry facilities on site

only thing i wish is that there was an indoor pool but besides that i liked it!

w/only 2 stars, but it was beautiful, clean,smelled nice,comfy beds, down pillows,very quiet,nice breakfast

not a big enough breakfast selection

location is great for my visits to my daughter and the desk clerk allowed us late check out so we could spend more time

stayed many places this week this one went out of the way for breakfast it was nice of them thank so

lady at the front desk was nice and there was plenty of room for the kids in the queen suite

clean, updated, plenty of space, excellent breakfast, coffee available all day, kids loved the pool

breakfast was fantastic

late check out

used gym,pool ,hot tub ,&restaurant all were excellent.

the free breakfast was healthy and good.i enjoyed the free internet and parking.

had a drink at the bar and the server was so nice

parking was close to entrance and easy to access

i asked for a late check out due to my car breaking down. and that was allowed

pool was extremely well kept

gym and indoor pool with hot tub

great pool & hot tub

having a pool and free hot breakfast

late check out. breakfast was ok.

the front staff was busy inside the laundry area behind the front desk area and was pleasant when she helped me, but was very

family really enjoyed the swimming pool

the breakfast was standard but very good

clean, friendly, pool, breakfast

the staff is always professional and friendly. got a late check out, easy peasy.

friendly staff, clean, attractive modern decor, nice pool, hottub, and fitness center.

called to see if the outdoor pool was still open and they told us yes

loved having a bar and restaurant and indoor pool and hot tub on the property.

the gym equipment didn't work, people were urinating in the parking near the main entrance

they were also very accommodating when we needed a late check out due to us oversleeping

requested a late check out during check in and was granted a late check out at 1 pm

staff from front desk, maids to the kitchen help were extremely friendly

breakfast was exceptional and the service was helpful

every employee we had contact with interacted with us and our kids

staff were so accommodating, i needed a late check out and it wasn't a problem at all

kickback was excellent & there was no need to go out for dinner & breakfast was very good

could use bigger gym area

great location, nice gym and such good breakfast

the cocktail hour, the pool area, convenience of the parking.

i called for and obtained a one hour late check out

that breakfast wasn't being served

breakfast in morning was good, they were out of alot of stuff but we didn't get down there till

there is a nice little fitness room, 2 nice sets of stackable washers and dryers for guest use that are not expensive to

staff at this hotel is amazing they went above and beyond when i had a mishap with my laundry

arrived around 11:30 pm and asked for late check out

the fitness center was kind of wimpy.

nice rooms, great location. nice bar and restaurant

there is also an indoor pool, and of course we love the doubletree cookies

friendly staff, pool was great.

easy check in, late check out

free hot breakfast and on-site laundry.

our flight got switched and i called to see if we could get a early check in

machine & laundry were broke the first night

laundry facility washers had hair/detergent build-up and only used powder, which was not available

it was open for a late check out

it was a nice room, but definitely not what i wanted for my husband and 4 kids.

yelled and screamed at kids and a pregnant lady which sent her to the

this would have been dangerous for little kids

also if any guests have kids they will have no activities whatsoever while staying here i

clean up dated fixtures check out at noon let me do a late check out

bar was closed ,the fitness center was closed, the was no housekeeping service, had to go get my own towels,soap tp,

had breakfast, fitness room and a pool.

disappointed in paying for parking

bar was closed ,the fitness center was closed, the was no housekeeping service, had to go get my

there was an evening staff when i came back from an event late named raya, who was absolutely amazing

traveling with 2 little kids, we had milk and fruit and cheese sticks etc and it didn't all fit in the fridge

enjoyed dinner and breakfast

breakfast

proximity to old town st charles, breakfast was wonderful

bed was very comfortable outside eating area was beautiful late check out at noon was

location. pool. breakfast. historic charm.

atmosphere and pool

it was unique, the breakfast was better than most and excellent coffee.

no guest laundry onsite

they worked with me with late check out.

some parents left the kids in the pool unsupervised there was a wait to check in due to a line

it should be about $185 and you seem to increase prices when people have to bring the kids back to college

atrium was gorgeous and to have my breakfast next to a water fountain was absolutely amazing

other poeples kids lol

appreciated the late check out time

comfortable bedding and love the full breakfast included in the price

staff was awesome beds comfortable but rooms great location for casino or historical

parking garage and street parking

the breakfast was also very good,lots of choices