there was always someone on reception up to 10pm and they were so helpful giving us late check out and storing our luggage

late check out

the kitchen is equipped with everything necessary

gym is very poor not even the basics you can find there, so if you like doing some sport you´ve

the kitchen was well equipped with every detail considered--dishwashing detergent, laundry detergent, dryer sheets, etc

$50 late check out

property was well priced, immaculate when you first enter the hotel

got a free upgrade, early check in and late check out all at no cost

trying to change $25 for late check out we're told check out was at 3pm and then they said it was at 11am so be careful

allow late check out

they allowed for a late check out

there are vending machines with food and drinks and laundry service

they allowed for an early check in

in a great location. has laundry available. staff are really great.

close to everything. free breakfast and laundry. i liked the gym

late check out options take away coffee cups in room bottled water

we requested early check in and use of microwave. all accomplished minutes after checking in

i had to pay extra for early check in even though i had requested this in my booking

absolutely perfect 5 star hotel. great gym. excellent spa services. rooms are tops

early check in, great location, comfortable room

i was sick and they allowed me to have a late check out which i really appreciate

wifi in rooms

good location , very friendly staff especially the cleaning and kitchen staff

only thing i would say is the wifi kept kicking my sister off throughout the week when we were in the room for hours so she

the room was very comfortable and room service was always there to clean and replace things

these things happen but we weren’t offered anything to improve our experience such as a late check out so she could enjoy the pool for a bit longer in the morning, a movie, anything at

everything that i needed was available including late check out

super understanding with late check out as well

being charged for late check out that we did not utilize.

easy check in. staff accommodated my late check out request.

disappointed that an hour 'late check out' request was not granted, however

it was so good bring able to come down to the bar in the evening and soak up the fabulous live music

location and hotel/bar lucky to have some incredible staff

doors to hotel and bar is bit confusing.

great location, great value, friendly staff, fun bar and nice food

was able to offer early check in and late check out

a late check out room service was prompt and excellent quality

were super safe about covid, allowed us a super late check out to space out guests and give us more time, brought up robes, glasses, and toiletries

unable to accommodate late check out despite early request

from a very late 4pm check in time to not being granted at least an hour of late check out despite their late

we had an early check in and late check out which was greatly appreciated.

room size, staff initially did not want to allow for late check out so bad attitude

was pushy and rude regarding our late check-out as we slept in, we requested a late check out time which they approved and were very

the front desk helped me with a late check out and the concierge went above and beyond trying for tickets

helpful complimentary late check out until 3pm

they also gave us late check out on our departing day for no additional charge

they upgraded our room for free and gavce us a late check out time upon rq

the bed, the pillows, the cleanliness and the tasty and varied breakfast were as always excellent

breakfast selection was great

the gym was difficult to get to and one of the worst i’ve seen

they were so accommodating with our late check out at 1 pm

hotel staff even accommodated our request for early check in and late check out

bed , air conditioning , loved that i was able to get an early check in and late check out but the room choice was an accessible one which was fine except they didn t tell

staff accommodated a late check out due to spouse's surgery being extended to later in the day.

we were offered a late check out with no issues and we able to leave our bags in a room on our checkout day so we

we requested an early check in and late check out which were both given

r a small fee, which we found acceptable)

late check out request was granted with no hassles at all

in and they still forgot my points and locked me out of the hotel when my membership card gave me late check out at

asked for a late check out and satff said no

design details and aesthetics, late check out option, downtown location

lovely having room service

gym was right above us and we were awakened early by dropping weights overhead

gym with a nice view on 11th floor, but feels a bit crammed when two or more are present, given the

the bar also had great ambiance and delicious unique cocktails, killer french fries, and classic films

thanks to musskan to grant us late check out till 1:00 pm

also, i asked for a late check out (as they offer me by mail)

requested and given high floor with great city view and late check out

upgraded us and gave us early check in and late check out at no extra charge

the complimentary hot breakfast was great

very friendly staff. we enjoyed the bar area and bartender as well!

they allowed us to do a late check out so we didn’t have to worry about showering/packing our bags

comfortable, pool was create. staff friendly and helpful. good location to walk to most places

large room. gym.

) staff very accommodating when we arrived late in the evening to let the children swim in the pool a bit longer, which was much

location was great too and when the restaurant and bar are finished, they will only enhance your stay

was nice to give me 2 hours more for the late check out

garage was excellent, gym was very well equipped, cafe brilliant for breakfast/lunch, room was very comfortable, the

we spend some time at the gym and pool and we really like both

clean and very nice rooms. gym is great too!

only tiny negative was access to pool from changing rooms though gym was a little odd

also, we were given a late check out of 3pm which was superb

- mgt/staff flexible accommodation to early check in/late check out - good comfortable and clean bed, toilet, toiletries room with the lakeview -

upgraded room, complimentary wifi and late check out at 3pm. all inclusive. best service.

i really appreciated the late check out and complimentary water

staff, clean, close to concert venue, nice view from the room and provided a late check out when requested

i liked how flexible the staff were with allowing to have late check out with short notice.

they have a great late check out policy which made things super easy for our travel plans and have luggage check if

made for a different and fun view as a kids xmas festival was set up

enjoyed everything, we used the facilities on site, gym/pool

wifi didn't work at all during my stay

was great, no charge for late check out

hotel accommodated me with early check in and late check out at no extra charge

have allowed an early check in for us around 12noon and we had a late check out as well and they have stored our luggage while we explored waiting for our evening

accommodating late check out due to hospital visit

laundry facilities as well

amazing staff! made it really easy and even arranged a late check out for us.

oh, and laundry facilities

laundry card doesn't accept coins

location and the laundry facility.

great fitness facilities next door and dark horse coffee shop is great too

they allowed for late check out which was nice

friendly staff who allowed me to have a late check out

pillows, window view, room service supper

nicely stocked mini bar, nespresso coffee station, good room service with decent food

gym. fitness, outdated and not maintained well

there was no breakfast. when i requested for late check out i was granted 30 mins. that was good

small room, has a bathroom and a lil kitchenette squeezed into it which was crowded but more handy than

the size of the room, the quiet room. big kitchen .nice bathroom. room 123! is the one to ask !

great location, very helpful staff, and having a full-size kitchen was a big plus

so nice clean lovely quite everything was great all the amenities are available in the room kitchen stuff bathroom stuff tv just if we could log to our netflix on the tv could be awesome need

very clean, the option for late check out was great and beds were comfortable.

late check out

called to get a late check out in the morning around 1135, after inquiring about it he asked if i was gonna have

we asked a month before our check in if we could have a late check out as our flight back to england was 11pm at night, so we had a day to kill after check

very clean, beds are comfy. amenities like pool are great for kids.

late check out extended free parking

i like the early check in upon request