quiet, late check out and large room

we also asked for late check out but apparently hotel was full so we couldn’t get it which meant we had to change

check in, lots of free parking, accessible room, big breakfast with lots of options, late check out

beautiful rooms facilities breakfast

was excellent just no coffee in the room, there was only tea, we just prefer coffee used ev charger we’ll lit car

room and bed was so comfy. nice spacious bathroom. nice late check out. breakfast in bed.

size, comfy bed, exterior of building, friendly staff, warm rooms, black out curtains, late check out, lovely warm shower, bar and restaurant very nicely furnished

the friendly staff and the late check out.

yous the pool or sauna because they were full whitchurch is the only reason i payed extra for the late check out over all really not happy with my stay

comfortable - enough room - late check out by midday was especially convenient for

stunning and quite large for our needs ( wedding prep ) it was no bother to allow us to have a late check out and all the staff waved us off as we left for the wedding

breakfast was a bit stingy. shame really.

being unloaded which was very loud which i understand needs doing but we was away from the kids so was looking forward to a lie in

parking was difficult

good breakfast choices and well cooked

hotel let me have late check out and looked after me so i forget about the annoying people in room next door

gym and pool where spot on. warm pool and well equipped gym.

picturesque greta golf course and spa facilities

i was told over the phone i had missed room service at just after 8

on entry, lovely dinner as well, very attentive to my girlfriends but allergy and lovely at breakfast

early breakfast provided as i had to leave at 7am to get ready for a wedding, late check out for the rest of my family who didn't need to be at the wedding until 12

young girl behind the bar was the rudest person i’ve ever encountered, dark hair, she was more interested in the 2 men

served at the bar was undrinkable and male management at our arrival and being informed about the coffee left

no kids menu

breakfast-great, (heated plates-yes)

) really helpful, remembered me and my daughter from previous visits, assisted re late check out

had to pay extra for late check out

staff were very helpful. hotel allowed a late check out which was greatly appreciated.

little disappointed with charge for gym/,spa etc. bathroom a little small and dated

we ordered room service and the food was really, really tasty & very well priced

allowing us a late check out on one room

fitness centre just next door, across car park

lots of parking too

early check in was a great help, nice quiet area

last minute, had a great burger and a couple of beers, good size room with excellent wifi and will stay again when in the area

a pleasure to deal with every visit, even amidst my mistake last time and requests every time for late check out

late check out time of 12pm which gave you just that little bit longer to sort yourself out

parking available. late check out available

great location, beautiful property, amazing pool facilities

wifi didn t work in room

complimentary late check out

staff very rude, told me whatever when i was trying to speak to him regarding a late check out

mom journey home after his fight so we arrived just before 12 i was advised we couldn t have a late check out as they was fully booked arrived to room 175 and i felt like we was on a night club

for a late check out the night before and was told i can pay fee when i leave, this was not conveyed to

extra for late check out

from the window and excellent customer service throughout our stay gave us an early check in and late check out with no problems

we were offered a late check out until 5pm by staff as we were providing training in the hotel until 4pm

allowed me a last minute late check out due to the weather

staff are professional and helpful, the room service is a life saver, and the food is lovely

at i am aware of) or pool, so facilities are not top notch, but it's a really lovely hotel

location, very friendly staff, late check out time (12:00) (+) the late check out time of 12 o'clock was brilliant and we didn't have to rush the next morning (+)late check out (-)we are late worker we checked in late so went sleep late; requested a late check out even offered to pay (-)breakfast was very poor quality, asked for late check out was told none left

my kids love this place,

nice bedrooms, free parking gym and clean facilities. great breakfasts.

the dinner menu is reduced from what it was, but to order for room service does not incur any extra charge

gym and pool

we were also given an early check in and a late check out

check in and out was easy & staff were helpful with late check out as we requested last minute

however, the leisure facilities include use of the pool area with jacuzzi, steam and sauna as well as the gym so not too bad but if you want the spa

if your looking for a relaxing spa weekend

however, that said it was wonderful relaxing and the serenity pool is a must

check-in was easy, was able to have late check out

the receptionist managed to let me have an early check in (just before heading to a wedding outside of town) which meant i could finish

and comfortable parking was fine and plenty of off straight parking the bistro bar and grill wasn’t open but ate at the bowland

excellent breakfast

breakfast - this would have been more enjoyable if

had to travel 5hours to get here so was checking in late, the staff were super accommodating and the communication was brilliant

excellent breakfast from the cafe bar across the road,excellent location may visit again

i arrived late, just after 10pm, and the young man covering the bar was very helpful and informative, even though dealing with the accommodation side of the

absolutely stunning hotel with a cracking bar downstairs

also really good bar with great food

smoke on the room when nobody had been smoking no smoke alarm went off ur anything , arranged a late check out when we arrived , then house keeping banged in my door saying reception knew nothing

late check out option was also good

such a beautiful hotel and excellent staff, def value for money and late check out was greatly

could have late breakfast and late check out and make the most of the great facilities

wifi was also