were super friendly, got a late check out with no extra fees, definitely would stay here again

the room was very clean and the breakfast was exceptional

big and spacious room with separate kitchen and dining area

i loved the kitchenette

they provided preety good facilites like spa , gym , hot tub also in the morning we got free breakfast and other than that i feel the interior and

accommodated a upgrade,a late check out

nice staff. nice pool

and room service was delicious

is clean, organized, everything is there, gym, pool, restaurant

was able to use the spa for services ,very good and the hairdresser adrienne was superb

the room was clean and we were able to ask for a late check out.

gym had potential

good restaurant and gym

gym was absolutely terrible for a new facility in a cold city like calgary

also appreciated the late check out extended when my husband's hospital stay became extended

it was exceptionally clean, modern and very family friendly. my kids loved the pool and food.

the kids really like the pool with the water slide

breakfast was adequate considering the covid pandemic is still in affect

pool was awesome for kids … room was very big!

was good value for the money and they accommodated a late check out and storage for our bags while we explored the city

pool & hot tub we re awesome / staff was great .

room service was excellent (naveen thoroughly clean our room)

the pool and jacuzzi were a great extra

impressed by kitchen facilities available

- hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

very good breakfast

was fantastic - hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

breakfast was a little lacking. mediocre.

easy parking under hotel, well decorated, welcoming, great breakfast, very comfortable

they gave me a late check out which was very

liked how we got late check out

they allowed a late check out

staff is friendly and the food at the lobby bar tonic is very good

comfy bed, amazing shower, gym included and a great breakfast

complimentary late check out until 1.30pm and no additional charge.

i asked for a late check out too and the front desk was very accommodating

had asked for late check out till 1ish to watch the hockey game

couldn't check in when we should've and they allowed us to check in the next morning and gave us late check out because of our situation

that it was pet friendly, close to the casino & ifly, and the hot breakfast included

book another night stay super last minute when our travel plans changed and set us up with a free late check out on our last morning which was appreciated

i was allowed a late check out (free) which was much appreciated as my flight was later in the day

is no parking lot enough when you arrived hotel late

no late check out

they agreed to give us a late check out, as our flight was not before 4pm

really appreciated a late check out too

we were granted a late check out which made our day way better due to a late flight

short walk to a train station staff was friendly and welcoming laundry

this hotel also has a coin operated guest laundry

good location good breakfast good kitchen

we checked in very late and they automatically gave us a late check out

lovely staff, helped us arrange a late check out for an evening flight which was much appreciated as we'd not pre planned it

there is a gym in the basement as well

there was laundry in the basement, which was useful

wish they had a pool

being offered late check out

loved the room service, decent selection, a little pricey, but worth it for 4am snacks

no daily room service at all and the food was disappointing

the location of this hotel was really nice & i loved that there was no pet fee.

spacious room and facilities gym and swimming pool were great and u can have ur own jaccuzi in ur room and the bed was one of

staff were very accommodating when asking for early check in and late check out

paying a delivery fee for room service and a compulsary 20 per cent gratuity.

r a courtyard) and friendly staff

the friendly, helpful staff organised an early check in for us

room service/ no water in the room/ no ice machine on the floor and no information present to

late check out was offered with out it being requested which was very helpful

decor and bar area

did find the cost of the bar cart a bit much

the bar has amazing nighttime views and everything is also very picturesque

you may consider installing another bar in the room - the hook works ok as long as you flip the towel halfway through drying

clean good parking swimming pool allowed late check out what wasnt to like

requested late check out as our flight is at 6pm, one staff promised us that both rooms are ok till 2pm but

restaurant, pool/hot tub, well appointed rooms with coffee/tea service, responsive to request for late check out

happy to be allowed late check out

pool depth max

i had asked for a late check out that was given but then our flight changed and i no longer needed the late checkout

like that when i inquired about a late check out option, the front desk immediately granted it to me ( maybe because im also an

we needed a late check out since our meeting was running late they accommodated us at no extra cost

at the airport due to an early morning flight and were very happy to learn that the breakfast bar would be open before we had to go to the airport

place was immaculate, pool was nice, even the gym space was larger than usual

staff is friendly and rooms seem clean and i appreciated the late check out

room service was great!

we were allowed early check in

early due to having to drop hire car- hotel offered us an early check in and upgrade room for only

we got down to the pool early

allowed late check out but had to pay extra for it

the bar had a dim lit vibe and servers provided fast service and were approachable

wifi did not work throughout the hotel

it is quite luxurious, and has a good breakfast

upgraded hotel with pool and jacuzzi

asked for a late check out as we were meeting family coming in

a little dark) staff are friendly and professional

modern, comfortable, clean

got everytime a glass of champagne on expense of le

request for late check out denied

staff enabled a late check out for a small extra cost

ordered a sandwich off the room service menu for $14 and maybe had higher expectations but ended up with something similar to

the pool

the complimentary bike rentals were awesome. the wifi was fast. room was clean and fresh.

we asked for dirty laundry to be picked up to no avail so had to wait and asked a passing by cleaning person to pick

ended up with so many extra's not thought of ie late check out - for not much more dollars

late evening flight so easy to just grab luggage go upstairs near door 13 and stay at their

couldn’t be any better, super clean, convenient snacks, pool and gym were clean and quiet

kids loved it

pool facilities and restaurant are

check in was smooth and helpful. asked for late check out and staff were so understanding.

convenient “plus” clean, late check out was granted with out fuss,staff very friendly

quiet and comfortable with a late check out

property very nice -clean and tidy excellent gym. good location

walking to the pool

pool area was great for a late check out

desk to have fixed as we did not want to be moving all our belongings into another room that late

great location, allowed late check out

i was able to drop the rental car off the night before and catch the shuttle back to the hotel

i thought breakfast was complimentary

we slept in and called for late check out and they accommodated us

then management tried to say we didn’t book for late check out and on top of all of it they went straight to calling police instead of talking to

hot tubs on the roof, fitness room, laundry

to airport shuttle service pet friendly beautiful dining area and wine bar friendly & professional

staff were very nice and were able to provide us with an early check in and storage for our luggage at the front desk after check out

they gave us a late check out

6pm) for only 20 dollars, which we appreciated a lot

no late check out.

offered complimentary late check out

all the amenities (pool, restaurant, gym, bar, laundry, snack corner, valet parking) under one roof was super (-) i also didn't like that the pool was so small and there were so many little kids in it, it wasn't (+)tub and swimming pool were great, room was clean and large, location seemed good (close to downtown) (+) pool and hot tub were clean and relaxing (+)pool was amazing, the bed was very comfortable and the front desk clerks were helpful and polite (+) good gym and pool, restaurant and bar both good food and pretty good prices (-)were not open - no pool, exercise room or restaurant (+)great location, nice staff, wonderful room. enjoyed the pool and hot tub. (+) my boyfriend and i loved the pool (+)because almost no one uses the pool and jacuzzi, we had it all for ourselves.

late check out is available if needed

enabled both an early check in and late check out which was hugely appreciated

clean, friendly staff good facilities like the gym and computers to check emails

organized, nice gym, pleasant staff, good location

i went during stampede (covid) and i asked for early check in because our flight arrived at 8am and they managed to accommodate us

accommodated a late check out.

gave us a free late check out so we could have room up to our departure for airport

i don't know if its a lack of communication or just plain ignorance but twice i've asked for a late check out because of the time i'm checking in around midnight

the shuttle but hard to find it well (long waiting period) the pool is also nice but missing a place to (+) we were also provided with free shuttle service to the airport so we could search for our luggage (+)great room and facilities. free shuttle to airport. (+) we appreciated the shuttle from and to the airport (+) however the upside to staying here, along with the professional staff and great service was the shuttle service (+) free air shuttle available (+)great hotel - clean, friendly staff, reliable shuttle :) (+)to the airport,free shuttle there and back (+)top location to the airport incl. shuttleservice. great lunch buffet. (+) i stay here ever time we need to go to the airport love the secure parking and shuttle service

great water slides, convenient location, very nice and friendly staff, good room service

late night shuttle was really helpful and extended late check out offered

gym access and pool is clean

free wifi seems to only work for one device

no free parking

to restaurants and pubs thru are walking distance and great place to stay if travelling and parking your vehicle

thank you for the late check out it was greatly appreciated

the staff were really nice and chill, allowed me to have a late check out at 13:00 free of charge

we were also able to extend our stay with a late check out at no extra cost

the staff was nice and gave us a late check out

great breakfast, really spacious and clean room. great location. very good amenities.

stay the staff accommodated a late check out, helpful and knowledgeable and absolute pleasure staying here

kids like pool and hot tub and breakfast wise good to

great hardware，great breakfast，multiple choise～ friendly staff～

the breakfast was nice and the kids had fun in the pool.

breakfast started too late in the morning

staff was friendly. good location. late check out was free.

cold pool

the pool was nice but the water had lots of chemicals that dried my skin. only went in once

last day the room service did not replace the makeup wipes and other things

pool and facilities were a welcome bonus and were well-maintained

great pool and fitness room. very accommodating with a late check out!

gave us early check in and late check out due to a storm

nearby the airport and staff are nice to allow us for a late check out

asked for a late check out and staff were very helpful

loved everything from the staff to the room, spa, gym and restaurant

extra charges of $25 for early check in and late check out every hour

front desk woman after i checked out charged my visa another $90 extra 2 hours later which is fraud

kitchen was dirty, and there was a smear in bathroom on wall, the pillow are lost for how much ypu

put a instruction for customers how to get tickets for breakfast, the kitchen staff look dirty and food is

kitchenette in kitchen was dirty, there were sesame seeds on the countertop and the stove top was

the big room, late check out, friendly staff, comfortable bed

clean, lovely staff appreciate the late check out.

the breakfast is awesome

clean, new, hot breakfast was nice. pool, hot tub and sauna room were great, as well as gym.

nice hotel gym, pool and little steam room

close to stores, great breakfast, effective staff, late check out (noon) (*) asked for late check out wasn't an issue at all (-)they had good wifi, excellent breakfast and they were accommodating with a late check out (*)came for surgery, they offered late check out. complimentary breakfast was very good.

a wonderful stay, carriage house is modern and clean, rooms were cozy, breakfast was great, kids enjoyed the pool

& hot tub area with bar service

kids had fun in the pool

we loved the restaurant peanuts and the outdoor pool and gym facilities

i liked that we got moved to the atrium. the hotel was very accomodating for late check out.

the pool was fun for the kids.

parking was free

the pool was fun for the kids.

room service was perfect, except for one day when we received new towels in our room