everything was great .. late check out

were exceptional really couldn't of done more for us, brilliant with kids great family hotel nothing was too much trouble well worth it

the gym

couldn t get wifi only negative.

could have spa treatments ie spa and makeup

very kind stuff. late check out. nice breakfast.

beautiful breakfast and ideal location

clean room .great shower .good food and staff .parking at rear .

great location and parking included. excellent full irish breakfast

great spacious room. excellent strong shower. lovely breakfast. friendly staff.

complimentary late check out

a provision of a late check out for 20 euros extra was fantastic ud83dudc4f

late check out

i was shown a shortcut to the hospital and was offer a late check out

poor facilities - no gym - for the price.

i forgot to ask for late check out but when i phoned reception (very late) it was no problem for the hotel

bedroom space, the excellent breakfast, the water in the swimming pool was warm, and the gym facilities are amazing

comfortable hotel easy parking and lovely breakfast

wifi a little slow but at least free..

if anything just the painting on the spa facilities (steam room) and updating the jacuzzi (+)spacious room, comfortable beds (+)the room, it was very spacious, lots of plug sockets and plenty of mirrors (+)spa was awesome (+)bed extra comfly, pool, sauna and spa extra. a really great place to stay. (+) the complimentary fitness suite and spa are a great touch (+)spa service and location

accommodating hotel, easy going and when i requested a late check out for my elderly mother, there was no issue at all and they let her stay until 3pm

the late check out

free parking on site

great staff, nice room, good breakfast let us check in early and upgraded our room

nothing for kids on site!

beautiful quirky room. wasn t overly expensive and they gave a late check out for no fee

fab hotel, lovely food and the bar on the top floor was stunning.

hotel was lovely rooms comfortable and clean location was good free car parking

downstairs bar is huge and loads of outside

it was great that parking was included

i asked for a late check out and they were very happy to give it me.

size of room no problem with late check out

bedroom quiet, and late check out, location only 15min walk to eyre square

early check in and bed was very comfortable.

the staff are excellent, parking perfect, food is brilliant and the rooms are excellent

comfy, late check out really enjoyed our stay..

the price, cleanliness and late check out time

late check out option is great

and you really can't hold the hotel accountable for people not managing their kids making so much noise in the hallways, we did inform the front staff and the next night was

gave early check in as we arrived in galway early

big comfy beds. good breakfast. late check out. very clean. good value

nothing was an issue with staff organised late check out no problem

on both occasions, the spa area was monopolised by a team, who did not move from the jacuzzi for the entire time that i

room service, friendly and helpful staff

would have liked if there were more than 2 ev chargers

to get late check out it s an extra 50 euros

late check out time was an added

the wifi was quite poor as the tv wasn't loading especially netflix or youtube

the bed, the wifi and the traffic noise

single detail in the hotel was perfect, the shower felt like a spa it was fab

host was easy to communicate with and accommodated late check out

particularly appreciated the late check out at midday - really made our

we were also able to get a late check out

charge applied €25, late check out ridiculous, no customer care, complete lack of humility

the most amazing bar ive ever seen

the noise from the bar went on until 1

a late check out and paid the extra for this upon check-in

00 in the morning i get a wake up call and told oh sorry wrong room, asked for late check out and was told 1:30 and house keeping knocking on my door wondering if i m going yet

paid 20 for late check out so we could sleep on and had three separate calls to our door from housekeeping to

i like the way they left me have a late check out of an extra hour

late check out was a bonus

great location, late check out was great

late check out till 12 as standard for our sunday nite stay

wifi is poor.

and not at all private the kettle provided in the room did not work there was some confusion over room service - there was a leaflet in the room that had a number to ring for room service, however

suitable with small kids, room was small and few noisy due to location

this way we awoke to the delivery and got back into bed after to chill out before our late check out at 1

after 10pm it's difficult to find good food in the area and room service was not available for anything, we had to go to sleep dreaming of breakfast

wifi in our room wasn t working and tv channels were unwatchable due to true tv constantly

mps only), room was a little dull, room service finishes at 9

not enough room in the bar to sit down.

able to check in early. spacious rooms, close to city. car parking available. late check out

the selection and quality of breakfast continues to be top notch

great night's sleep from 2 tired couples on a break away from the kids

was quite slow and when we went to the spa we had to get changed and borrow a euro coin for lockers

great location, great staff katie was very helpful. decent gym/fitness room.

comfy bed, spotlessly clean. accommodated a late check out.

and the breakfast is out of this world we felt like we were staying with friends versus an unknown owner

one large room perfect for family with kids and other room with ocean view

asked for a recommendation for dinner and were told to try the local golf club

of galway - easy walk to the main sites but still quiet with many nice places to eat and do laundry

i asked for a late check out and it was granted to me, no problem

and there was no provision for hotel overnight guests to have any priority over visitors to the bar or restaurant

great food in the bar downstairs. excellent breakfast with a welcome vegetarian cooked breakfast

breakfast is outstanding, staff super nice, they let us hang out in their bar until late

staff were very helpful. bar and food great. rooms very comfortable

friendliness of staff, the heat, the clean pool, the late check out, the help with my bags, the fab bar staff

the proximity to the water was also enjoyable for a nice stroll with our kids to play on the rocks and for them to explore a little bit in a different part of the world

luckily didn't end up using it, our daughter luckily wanted a bit of time on the ipdad but wifi made it hard to watch a full 20 mins without reconeting 3 or 4 times

our group included family and friends and everyone loved this hotel for the setting, the fun bar in the evening and the friendly staff

there is a lovely leisure centre with a gym, pool, sauna etc

the hotel was fab and the staff were very accommodating when we requested a late check out

was so peaceful beautiful well kept gardend and golf course and beautiful views of lough sheelin just

golf course in great condition and very good value at 15euro for 18 holes

helpful staff, especially at reception lovely bar food menu in the bistro modern bedrooms 9 hole golf course reasonably

the 9 hole golf course is lovely with stunning lake views of lough sheelin.