this way we awoke to the delivery and got back into bed after to chill out before our late check out at 1

wifi which they couldn't fix

location was perfect. spa and hot tub were a nice escape

really nice hotel , excellent staff and fabulous breakfast would highly recommend

breakfast had an excellent selection too and the staff were wonderful

late check out till 12 as standard for our sunday nite stay

great location, late check out was great

poor wifi.

modern lobby and bar area as you first walk into the property, the room itself was spacious and had everything we

no late bar for residents

we were also able to get a late check out

particularly appreciated the late check out at midday - really made our

charge applied €25, late check out ridiculous, no customer care, complete lack of humility

the food was really good quality (both breakfast and the bar food)

the girls on reception to the bar and floor staff were so lovely nothing was too much trouble would definitely stay here

i asked for late check out between 1 and 2 pm when booking

00 in the morning i get a wake up call and told oh sorry wrong room, asked for late check out and was told 1:30 and house keeping knocking on my door wondering if i m going yet

i like the way they left me have a late check out of an extra hour

late check out was a bonus

paid 20 for late check out so we could sleep on and had three separate calls to our door from housekeeping to

host was easy to communicate with and accommodated late check out

able to check in early. spacious rooms, close to city. car parking available. late check out

location , cleanliness, nice staff , lovely food and nice room service

very good breakfast

wifi was very poor and hardly worked at all - had to use my own personal hotspot all of the time

cooked breakfast could have been better. some items were cold.

late check out time was an added

to get late check out it s an extra 50 euros

ntastic tile, comfy beds, sophie's) *plus* a gorgeous pool/spa and a bonus hotel bar

sophie s rooftop bar is a big asset to the hotel and the food served there was beautiful, we were lucky enough to be

st and efficient) - strong wifi

the price, cleanliness and late check out time

comfy, late check out really enjoyed our stay..

late check out option is great

breakfast and facility, kids loved it, plenty of space, really good value for money and only 5 mins from the city staff are

not much. i do wish it had a pool for the kids.

comfy bed, spotlessly clean. accommodated a late check out.

asked for a recommendation for dinner and were told to try the local golf club

of galway - easy walk to the main sites but still quiet with many nice places to eat and do laundry

she even let us hang our laundry out on the back line

breakfast looked amazing, but we had to leave early and were not able to eat

bedroom quiet, and late check out, location only 15min walk to eyre square

size of room no problem with late check out

i asked for a late check out and they were very happy to give it me.

however the hotel made good to them with a free night whenever in the next year so kids to them

fast wifi

accommodating hotel, easy going and when i requested a late check out for my elderly mother, there was no issue at all and they let her stay until 3pm

the late check out

the room service was great and i would love to stay there again

hotel, super nice staff, big size room, clean bathroom, wifi worked perfectly

kids a bit loud on second evening

big comfy beds. good breakfast. late check out. very clean. good value

nothing was an issue with staff organised late check out no problem

clean and spacious and comfortable rooms and the best leisure centre and family friendly with kids club that my children enjoyed

wifi is good but occasionally drops out

girls 6 and 4 loved the kids club and the swimming pool

beautiful quirky room. wasn t overly expensive and they gave a late check out for no fee

dint have breakfast

food amazing, vast variation for breakfast and gluten free choice good too

only thing i didn't like was the breakfast there wasn't an option for fish cooked eggs ie poached omelette or

fab hotel, lovely food and the bar on the top floor was stunning.

i asked for a late check out and it was granted to me, no problem

a particular call out to daithi at keanes bar where we had dinner on 14th sept

so friendly , breakfast was so good ,lovely surroundings ,and room beautiful, restaurant and bar every efficent

loved the bar area so cosy

a drink in the bar with such a lovely atmosphere and staff so so friendly and helpful explaining where to go for

friendliness of staff, the heat, the clean pool, the late check out, the help with my bags, the fab bar staff

lots of parking available

there is a lovely leisure centre with a gym, pool, sauna etc

swimming pool timetable was tight for the kids.

i forgot to ask for late check out but when i phoned reception (very late) it was no problem for the hotel

was not great, bacon was very dry,however when we ordered room service breakfast the second morning,it was much better

arrive the staff were more than helpful, food was fantastic, beds were soft, and movies for the kids on the telly

very spacious rooms, great parking

bedroom space, the excellent breakfast, the water in the swimming pool was warm, and the gym facilities are amazing