extremely welcoming and friendly staff, their on-site discount and late check out offer, just a nice touch

beautiful rural location with lovely views from dining roo.m and bar area

excellent evening meal and bar to socialize in afterwards

drinks were a little slow in the bar area, but i think the member of staff was new and training up

lovely separate bathroom and shower room, room was massive and very comfortable, restaurant and bar area were excellent and very affordable

a big thank you to brook who was so kind in facilitating a late check out,much appreciated

the breakfast and bar the room was great and a very comfortable bed

staff in hotel and bar were very helpful and friendly

the nightclub music lol wouldn’t reccomd with kids

our room was above the bar. fortunately it was a mid week stay & the bar closed at 10pm

me in,and quickly handed me the kye to my room,asked for late check out (1pm) at the cost of 10 £

perfect for a night stop over. quiet and comfortable. late check out for extra £10.

bed, big room, handy location, friendly desk staff, free parking, late check out, good value for an overnight stop

ev charging

convenient location to motorway with access to ev charging.

we paid a little bit extra for late check in which was no issue for them and had a last minute late check out which helped

thing was spot on ,form the breakfast to the bar area couldn't falt it

there is good parking at the hotel

was basic but clean and perfectly fine and good value for money with free parking and access to bar and restaurant

were amazing and friendly and very helpful the room was lovely and very clean the restaurant and bar was excellent would recommend this hotel to anyone will be back

good pool and gym, good food too. extended late check out which was great.

the pool, spa and gym were good, the grounds were sublime

expensive for dinner and drinks and gor woken up by kids running around above me at 7am

lovely grounds for walking, nice swimming pool with excellent changing facilities

young kids serving had no clue what they were doing

efficient, clean, late check out.

knocking on the door at 9 am then again at 9:15, and 10 am( we have arrived at midnight and had a late check out

great location with late check out.

the hotel itself offers complimentary tea and coffee in the bar area and people can gather in this area to play games and have something to eat or drink

restaurant was poor. menu was a like a kids menu. maybe more suitable for younger guests.

are excellent, they gave me one hour complimentary late check out , that helped me a lot

room for an overnight stay after returning to scotland on a late flight from madrid

great staff all round pool for kids

i ordered room service from downstairs and the food was delicious and served quickly

super comfy room for 3 , breakfast for 3 , spa access for 3 swimming for 3

hotel staff were very accommodating with early check in and late check out

were very considerate, we had to request for a late check out and they were very considerate and helpful as well

but why when they know you are travelling with a child sharing your room, arriving late the bed for our daughter was not made up

we are in the restaurant for dinner this time (only downfall no kids food menu) i had the chicken it was a 20 minute wait but i was informed upon ordering and it

swimming pool is very clean and well

easy check in, free parking, nice late check out time.

there was good information provided beforehand, the staff were helpful on arrival and the bar area/restaurant availability through the evening, and the friendly atmosphere of it, was much

it was also walking distance to the maybury casino , which i visited on friday night

i got in touch beforehand and requested early check in which they arranged, and then they helped us with parking, trams, etc and even made

breakfast wasn’t the best. staff could have been more pleasant.

they also let me have late check out

i was then told they only had one room ready for me due to emirates late check out but someone would come and get me to let me know when room was ready

early check in when we arrived at 10am late check out 12pm

and my friend both had different flight times home, so reception were kind enough to give us a late check out

pool and gym could stay open longer on weekends

ones at the bar but were told we couldnt mix drinks secondly - asked if possible to maybe have a late check out - only 30 mins to an hour but were told straight away they were

very accommodating of late check out request

friendly staff arranged an extra hour to allow a late check out

wifi worked well and there is a reasonable size car park

has a bar and restaurant

we booked the late check out and felt rushed out of the room

and so accommodating- the airport transfer was great as they kindly gave us an early check in and late check out -

got offered a late check out without asking due to arriving late from the airport

clean, friendly staff . late check out too

check in and late check out options could have been offered together as a package as opposed to offering 30

size of room comfort bed able to have late check out

rooms in the side building have no wifi coverage

plenty of accessible parking almost american motel layout where i could park outside my

excellent location the service though out the hotel in the restaurant the bar and room service

we also had a couple of kids on the second night with us, and they also enjoyed the food

bathroom with larger than normal sized shower late check out at 12 was also handy kids loved the complimentary biscuits

mattress ; good size telly ; clean and well appointed room and appreciated the late check out time

clean and early check in and late check out

we loved the late check out time which meant that we could immediately have a carvery lunch, which was amazing

late check out and of course great food

also late check out at 12, which again was great if we had needed this on our last day

late check out good service at reception

good value stay, excellent breakfast options. late check out. ample parking convenient location

frree kids meals

spa area and the staff really made my stay comfortable

did ask the day before check out for late check out told there was a note added to our room and we could pay when we came back from our

the early check in option, the staff were helpful. rooms a good size and the location

the bar and restaurant staff were all friendly, greeting customers with a smile too

lovely bar and welcoming lounge

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

last but not least, we were granted a late check out at the discresionatry of the manager, and again this allowed us time to be able to

told i could change days from friday to the sun with early check in and late check out, phoned sunday morning to confirm everything to be told there wasn t a booking

down a concrete hill and really badly twisted my ankle, we asked for ice at main reception and a late check out and they were amazing

lovely hotel and free parking

hotel is well located, within a 15 20 minute drive of the city centre, and offers ample on-site parking

the late check out is very good and the food cooked was very hot and well cooked

the room, late check out & the breakfast also the staff were very friendly

parking on site, lovely clean hotel and comfy bed.

this is an amazing room and also had room service for breakfast which was delicious

the food was excellent and the atmosphere in the local bar was great with live music

late check out and breakfast time

views and having social activities within the area. bar on site

was no straight way from the room to the bar you had to walk around the building to get the bar with was no biggy but it would have made it

even treats on bar and bowl of water brought out without us even asking

bar was a bit characterless in the late evening, not another person there and that was on a

check in and late check out

also, i wanted to order food on our first night up for room service, and to have water as well as we were partched

hotel in a great location, with parking

staff were very accommodating, we got an early check in which was fantastic

service was great and room beautiful, great to have free parking too

they facilitated a late check out for me which was a great help

was very clean, breakfast is very good, kids playground is near the restaurant

bar tender very friendly, very tasty pizza ordered from menu

i loved how the staff was so attentive to our needs especially having young kids

even allowed early check in

we asked for a late check out which was no trouble we just paid the £10 fee which i thought was reasonable when

friendly staff that were accommodating to upgrading our room and early check in.

breakfast was great. the bar service at night was also good.

staff, quick check in and early check in as requested on the app, very clean room comfortable bed

logan's bar was always our final stop for the day before heading to our room to rest

extra provides for boyfriends birthday - late check out, drinks vouchers, attentive staff.

gym is also really good but ventilation could be better

liked the choices for breakfast it was value for money

gym, breakfast

nice and quiet, good for families with kids

late check out times and early check in compared to other hotels was great too

absolutely loved the late check out time which is so unusual these days

the breakfast menu is unique yet there are many tasty dishes

i arrived at 9:30pm on a friday after a long day of travelling to be told there was no room service which was unexpected

there is a wide selection for breakfast and still water is always served, a service that i really appreciated

close to city centre had all the facilities needed in the room spacious late check out on sunday

asked for late check out as my flight was at 7pm

nice breakfast friendly reception staff clean room comfortable bed late check out

room service

the bed and room service was outstanding

we has requested and being offered an hour late check out as my husband was not well

allowed late check out but the notice board mentioned late check out with no problem

having the option for a late check out for a fee is a bonus especially with us who s travelling with a baby

flexible on late check out although we paid for but it was reasonable by the hour

as for late check out that was prearranged and agreed to was cut short as we were informed they don't do

friendly staff, allowed a late check out at short notice which was very helpful

laura was very helpful and arranged early check in for us