the bathroom was very large and a late check out was accommodated.

convenient; swimming pool;location

a king suite which include a full kitchen

first off, charging a fee for premium wifi is unheard of in this day and age

we did not have breakfast as we went to a wedding brunch

we arrived quite late, and she offered a late check out without our needing to ask

check in was easy, layout was convenient, breakfast was very good

fitness room only opens in the morning. so weird.

warm breakfast was wonderful and served in a covid 19 safe way

is the 3rd time inhave stayed at this hotel and everytime the pool water is freezing and you can not swim

late check out time

a lot of accommodations (restaurants, stores) pool was very nice

large rooms. good breakfast. allowed early check in which helped a lot.

should be more clarity concerning the non-shuttle service from the airport

it was so lovely the lobby was decorated and there were activities and treats supplied for kids

beds were comfy, late check out. good breakfast. friendly front desk staff.

breakfast and friendly customer service!

we didn’t let the kids get back in when they wanted to go to the pool again

didn’t like that the front desk lady was really rude also the breakfast lady was really rude as well to everyone

having kids this is something i need

late check out was very helpful

my son really enjoyed the pool

pool, fitness center, business center, they offered food and beverages for purchase

candy bar regular size was $3

to airport; shuttle service; clean, attractive, spacious room, that my husband and i have enjoyed staying here

staff was friendly and accommodated a late check out. bed was comfortable.

loved the pool breakfast was so good friendly staff

the location, shuttle service, morning breakfast, and the pleasentness of the staff.

wall-mounted hair/body drier could be installed at the pool area

they had a pool and gym, which would have been great if we were there longer

overall excellent travel experience , had a late check out and loved the staff

indoor pool was freezing

having to ask for room service which was hit and miss and the bed wasn t made

wish room service ran later

parking is limited on a saturday night due to events and live music on site

the late check out was nice, and the bed slept well.

there was an exit right across from our room and parking right by the doors

loved that they had a airport shuttle. and a bar/restaurant on the property.

5 sports i think) honestly has better wings than the anchor bar wing place that s a few

room service was a disaster

bit pricey for a one night stay but the check in person let us have a late check out so that we were able to do the cave of winds in the morning before we left

was happy to stay here, but i would be happier if the gym was paid more attention about the equipments quality

free laundry is nice

the room was a queen one bedroom suite with kitchen

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

late check out until noon with no extra cost

always go over and beyond with customer service especially with late check

late check out for $25 until 2pm.

good hotell. have great bar and barkeeper. the beds are fantastic.

with peeling wallpaper, dirty furniture, poor service, front desk minimal english, old and broken gym equipment, poor water pressure, eggs and sausage links ice cold, loud rooms - no soundproofing

carpet dark and dirty, outdated small gym, advertising mandatory hot breakfast while it is continental and the cannot accommodate refills

would not let me get a new room tv was not working at first and i had to pay an extra $50 for a late check out even though i’m a member how insane is

minutes to buffalo airport walking distance via sidewalk to bar & grill and to cracker

location is decent, easy to access. the restaurant anchor bar on site is really nice.

open friendly service - the provision of breakfast and open snack throughout the day is very refreshing and thoughtful

free breakfast

staff was friendly and accommodating (late check out)

had ev charging good breakfast good facilities

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

great room comfortable beds mini kitchen facility gluten free bagels at breakfast

the drawer in my kitchen area was broken and wouldn't shut

very accommodating! my flight was at 6pm and they agreed late check out at 4pm

furnishings are polished, carpeting kept clean and fresh, access to toiletries, ice, laundry, microwave and fridge was right at my fingertips

power while the kids were in the pool

a good breakfast selection

they have a nice gym and the housekeeping was kind and accommodating