they let us have a late check out with no extra charge

awesome brand new serenity swimming pool and a wonderful kiddie pool

the pic of the kitchenette looked absolutely beautiful, it was just ok

liked the kitchenette

staff friendly and accommodating,,,especially ashley at the pool bar and jasmine the host,,,

they offer a late check out and even offer carts to assist with taking your luggage from and to your car

nice clean rooms comfortable beds good breakfast nice pool

i think the breakfast should have more variety of bread (only bagel) and fruit (only banana)

it looked new, and the personnel was friendly; i loved the fact that it has a pool and a small gym which is convenient

clean, quiet, great staff, great room size and nice breakfast.

they allowed late check out until 2pm on sunday

the bartender at the pool was the only one working

their were restaurants that were in walking distance and were a great option for traveling with kids

coffee shop for snacks and coffee, not enough space near the outside bar to sit and enjoy the

5 star customer service- front desk, room service, support staff, restaurant staff, even the marina manager was helpful with our inquiry

staff in the hotel were very friendly helping us to late check out

the beds, coffee, breakfast, late check out.

good breakfast, clean room and staff was friendly

breakfast was great, staff were very nice, parking included, room was as expected, kids thought the little balcony was the coolest thing they’d ever seen

perfect, friendly staff, great outdoor pool

i didn't honor the vocher as i opted for a late check out to sleep in.

the pool), the housekeeping staff that came and knocked on the door when i got the courtesy late check out, the front desk staff that checked me in and belle (i believe the office manager

service, the view (above the pool), the housekeeping staff that came and knocked on the door when i got the courtesy late check

location good coffee at front desk office friendly staff free breakfast at ihop

breakfast included @ihop

we asked for a late check out due to our later flight and they gave us extra time

the pool area very nice (better than the website pics) and has some water toys available for kids

great grab and go breakfast with a lot of variety.

the pool was supposed to be heated,but it was cold.

clean room. friendly staff,excellent breakfast.

florentine eggs benedit were outstanding, front desk manager freddy was incredible, requested a late check out , he was able to accommodate my request

parking was not adequate

sunset from roof top pool and bar is great

parking is an absolute nightmare

room service has the same menu

smoking room,late check out

we did have to change rooms the a/c wasn’t working properly but we were given a late check out

had put in late check out abs had staff walk right in room

entire reason we went to this facility was for the gym which was out of service

good breakfast, friendly staff, clean comfortable room

i got to get a late check out

the front desk representative kindly let me have a late check out

keepers pounding on door at 9:30am when i payed for late check out, fire alarm went off at 10 am and then the tv went out so my son couldn’t watch

fitness room was small, but nice

even though there is a kitchenette área, there were no supplies like plates, cups, silver or cookware to use with

snapped when i asked for a late check out

asked for a late check out and they told us it would be 1:00

book last minute for work, i had an overnight work in the vicinity, all i needed was an hour of late check out so i would sleep from 7am to 11:30 and check out 12 o’clock 11: 20 the cleaning

missed the breakfast

my kids didn't complain so that says alot

i was gladly surprised when i asked for a late check out of a hour hour told yes

also extremely disappointing that we could not check in before 4 and could not ask for a late check out

nice updated rooms with refrigerator, microwave, kitchen sink and cabinets

the property was cute and clean, the pool was the best part.

there were grills right behind the kitchen area

room has seen better times, breakfast is not very healthy, only sweet stuff.

the service was excellent, they let us have late check out early check in. the beds were nice.

at the pool so we found something else to do the people were throw trash and food in the pool my kids went and cleaned it all up so they could go swimming 5mins after the lady from the front desk

the pool closes way too early

access the fitness center using room key

our room location made it easy to watch the kids while at the pool

also allowed a late check out

walked out, unfortunately there was a baseball tournament in the area and the hotel was full of kids running around no one controlling them

nice heated pool and a hot hot tub!

breakfast was good but is the standard breakfast for hotels

clean, the beds are the bomb, the pool is amazing and the staff is super friendly