good location (right next to path), helpful stuff, early check in and late check out

the room was clean and the breakfast was delicious

few stops from manhattan, next to supermarket, in a good quiet neighborhood, nice big rooms with kitchenette, super clean, good

kitchen in the room, very convenient

i love the refrigerator and kitchenette in my room!

the hotel also accommodated an early check in and late check out as well as luggage storage

the swimming pool is very small and crowded by kids.

clean gym swimingpool

i called the day before to confirm we would have an early check in to which they confirmed because we needed time to get ready for this event

the city diner near the hotel is great for breakfast

she upgraded both rooms to the corner suite and late check out in the afternoon

gym

room service and very limited snacks in the market

2 of my kids got uncomfortable beds that made their back hurting, too much money for the vaiue we

room service knocked twice before the check out time to check whether we had left or not.

location and late check out

tasty and diverse breakfast

great breakfast. we were delighted with the whole place.

they have an ample of breakfast option

staff very nice and allowed an early check in

booked the night before to ensure a room would be available for our early arrival and asked for a late check out to continue our trip

our first greeter on reception was really nice, he organised for a late check out which helped us out a lot

was very nice that 'late check out' was possible, as our flight out of ewr wasn't until 5:35

the suite was immaculate and spacious. the wifi was very easy to connect to.

room service menu in my room stated the prices for the items, yet when i called to place my order

i loved the early check in and late check out

the gym could have better ventilation

wifi did not work in upper floors room door handle did not open easily sounded as if someone was in

the room service is quite expensive but okay food

moustaf was on point kudos to him. excellent service. breakfast person was very nice

sadly there was no ability to have a late-night bite- you had to order fast food from uber eats

great service for a beautiful glass of chardonnay even though the bar was closed!

feel that breakfast was on the high side for kids

people on our floor kids running the hallways and screaming from room to room

and forgot my kids juices and when i went to ask for those she was very condescendent, rude with a bad attitude

was excellent and very accommodating including honoring a late check out request

i was allowed for late check out - 2 hours.

large clean room with a very comfortable bed - nice view - late check out in the weekend - very helpful

staff was great, got early and late check out. hotel employee was amazing.

gym and pool were closed, but all restaurants opened

early check in and late check out & stored luggage as we had a late flight

obvious sign)

i also love that there is a great bar to have a night cap

saw pictures of a hotel gym on the ihg website but could not find where it is

everything was clean and new, the room had everything i needed, and the breakfast was really good

complimentary late check out at 14:00, very very helpful considering a late flight from jfk

say 12 online if you're just going to tell me 11 in person and attempt to charge $100 for late check out lol

the staff were really nice and kept offering peppermint candy to my kids

facilities are rather old * gymn area in the basement could be kept better * breakfast: poor quality

light but sufficient breakfast, comfortable rooms with a touch of traditions, bathtubs

our flight kept getting delayed and we were staying there for one night so they granted us a very late check out so we were very happy

gym/heated pool and hot-tub which i didn't take advantage of but will next time

elevator from kids running around after the pool

ich

so many amenities gym, pool and spa, laundry room, ice machine that all came in extremly handy.

minutes), there was no accommodation for that

when asking for a late check out

also offered late check out and did not charge us for it

bed was so comfortable and the views from the sun terrace and bar were amazing

the gym is very small. more than 6 people exercising at the same time already feels crowded.

we also got an early check in and late check out due to our arrival flight from australia and late flight departing

good location close to path to new york friendly helpful staff comfortable beds good breakfast

we really love kind staff and tasty breakfast and all the services what hotel provides

the personnel is great and supportive! breakfast was good! 10 minutes walking to path.

breakfast laundry

early check in and late check out, no problem

we asked for a late check out which was no problem and they happily held our bags for us until we were ready to

asked for a 30 minute late check out and was declined

old, no refrigerator if you late check out ever 30 = 50$

they gave me late check out thanks for that

nice bedroom bathroom equipped late check out

they even gave me free late check out at noon during my stays

early check in

we were allowed late check out till 1 p

gym is well equipped.

it is very hard to find a nice restaurant with kids within walking distance

close to the water and battery park which has a playground for kids

enjoyed my stay, appreciated the early check in as i was very tired from my journey.

accommodated a late check out as well

they agreed to a very late check out to accommodate my schedule and the front desk staff would ask anytime i was entering

staff went above and beyond to be accommodating with an early check in and late check out

despite, making numerous promises to upgrade and then extend the late check out nothing came out of it

early check in, friendly staff, nice view, close everywhere.

location was fine. staff was super nice. coffee good. quiet. late check out.

our early check-in and late check out needs were met

additionally, i arrived at almost 2am and asked for a free late check-out

location, staff, breakfast and late check out.

breakfast was delicious

also we were able to do a late check out

he offered us a late check out

gave us a 5pm late check out when our flight was

the views and bar area was very nice.

of 6 and we where left with no towels, terrible hotel for family’s as it’s party vibes, my kids wanted to play basketball in the hotel basketball court and it was a different rule everyday

i had a flight at 9 pm. i requested for a late check out they refused despite hotel being empty

late check out.

i called the front desk on the day of our check out asking about the late check out, and again i was willing to pay extra because our flight was not until 8pm and i

was friendly and allowed me to have a late check out

staff was very helpful to arrange late check out and to store luggage

clerk around 9- 12 am so l made several trips and called to discuss the issue l was having with late check out time and the $150 he said had to be

asked for a late check out of 1pm

realized that l needed an extra late check out

we asked for very late check out, and they were able to assist us with it, :)

loved the late check out!!

clean and convenient, lady at the reception gave us a late check out.

and very annoyed being that we were not able to sleep and we have a flight today with our little kids who also couldn’t sleep since it was so hot

it was clean. the gym was nice.

the airport shuttle and how close it is to the airport and highway access

pillows were fabulous, check in was a breeze, airport shuttle was on time and clean

breakfast was nice, coffee was good and since i m ihg member i m able to get a late check out

breakfast was nice, coffee was good and since i'm ihg member i'm able to get a late check out

malika was remarkable in accommodating a late check out and went out of her way to support

was very clean - for two people the size of the room was very adequate- i was glad there was a breakfast

everything especially the free breakfast

had a big comfortable room and i could get a late check out

the hotel extended a late check out for us & that was very helpful & appreciated with our later flight

third party room service through butler remains a thorn in otherwise a nice and comfortable stay

excellent location, super friendly staff, very quiet and well sound proofed room. good gym.

no complimentary coffee in the morning. restaurant closes at 10:30. small basement gym.

a late check out

we loved the decorations put up for christmas and the fact that they had a gymud83dude0a

was nice and clean, stuff friendly, bonus breakfast was very nice

what i didn't like was that it did not have a fitness room or gym.

great complimentary breakfast layout & options