very flexible with late check out

asked for late check out, the staff said yes for 1pm. but they checked us out at exactly 11am.

parking lot

told about gym and sauna till last couple days

the included breakfast was great, perfect before a day of skiing

upgraded our suite for free and gave us a late check out without us asking due to the inconvenience of the noise when we first arrived

and an easy walk to shops and restaurants room very clean and spacious staff helpful and friendly laundry in the car

laundry and ski room also on site

we arrived 4 hours early with the intention of just dropping off our bags but were allowed early check in as our room

the laundry facilities were great

a request for late check out was accommodated to 1pm which was very helpful to us

the spa was a welcome end to a day of skiing

a bit pricey since it has no pool

awesome facilities and rooms. close to town and shuttle bus stops at hotel.

having guest laundry facilities especially when travelling with family

the staff were absolutely wonderful in giving us a late check out so we could shower after the race

price and location, free parking, staff nice - gave us early check in and late check out, extra towels and kettle to use

access to pool,steam room ,restaurant ,laundry coin operated on associated next door hotel

save water and laundry usage which is good

one bar of soap

we travelled with a young baby and the hotel kindly facilitated us with a late check out time as

late check out arrangement, was informed ok on friday, but sunday it was not possible…made

you were accommodating by giving us a late check out

they had no problem with giving us a late check out time of 1pm and didn't charge additionally for

beds, hot tub, location, breakfast on the second day

he was very accommodating and allowed us a late check out due to my daughter being in a cast with crutches

laundry facilities were clean and the machines worked well

free wifi, free parking and guest laundry are

the swimming pool was great and the kids loved staying here

looks like they were booked for the next 3 days hotel’s laundry facilities were under construction- we wanted to dry the mitts but were not able to

15 in the morning explained the situation to them and they let us have a late check out at 13

parking and late check out :)

our room was huge, we certainly had enough space although the bathroom was a bit on the small side

fitness centre, small pool, and coin laundry are available

comfortable and clean rooms, nice indoor pool and

we were allowed late check out to noon

our kids enjoyed the hot pool

had to wait for a table so they sat us at the bar then we got the best table in the room

friendly staff at check in, cleaners and bar staff at the keg steakhouse

the kids were super disappointed

late check in was fine with staff

very modern, clean and fun! we loved the hot tubs! late late check out

i requested a late check out and they denied it very abruptly

the breakfast was also nice with a decent spread

the breakfast had everything we needed and though it was often busy (christmas holidays) we could

fridge, microwave free parking on-site liquor store usb plug in charging station balcony offered late check

funky and cool place, great bar and ‘food truck’ small touches like extra towels at the end of the corridor

the convenience of the bar and liquor store in the hotel was awesome

tub, sauna and pool were great

outdoor patio and pool was v relaxed

had mold in it, and upon acquiring a late check out we still have cleaners in our room at 8 in the morning while we were still in bed

they even accommodated a late check out free of charge and the check in process was so quick

anniversary, they gave us credit in their restaurant, served dessert to our room, and offered us late check out)

ppy hour was excellent value for money) - spa area was lovely - artisan tea/coffee service was

would be nice to have room service option

the value for money. late check out!

requested late check out and it was granted

a couple days prior to confirm both the reservation and the fact that we are paying the extra pet fee

their eyes and when we called for things at the front desk on saturday morning,after asking for a late check out we were met with short and rude responses from staff at the front desk

would of been nice if the place could have something for kids to do

loved the dining room, bar and lounging area

there is nothing much for kids so a tiny play area would have been good

really poor wifi

and help us, including keeping our room free in case we had to stay another night and arranging a late check out

staff are very accommodating including allowing us for a late check out

the pool and jakuzzi is spacious and extremely clean

laundry noise, staircase noise, some unknown banging (pipes

breakfast till 11am was so perfect because we could then

they did not ask for additional charge for the late check out

we asked for a late check out and our room was called just before 11am asking when we were leaving even though

they let us do a late check out

staff went above and beyond to accommodate us with a late check out, as i have ms and cancer and mornings are very hard for me some mornings

a suite with beds in one room and living area in another, was nice for entertaining different age kids

was able to get a late check out

laundry room

we had a room with a kitchen

was surprised that when we got there, not only they accommodate our request for early check in, but they upgraded us also into much bigger room

are spectacular and added bonus of a jacuzzi and a sauna one morning i opened the blinds in the kitchen and there was a large elk grazing , we saw a lot of ground squirrels

accommodated a late check out

in the room's kitchen you can find everything what you will need: plates, pans, pots, kitchen

the breakfast was ok

comfortable beds, normal bathroom, good kitchen facilities

a bigger pool would have been nice, but the giant hottub was very nice.

was super nice and the late check out time was a good bonus

laundry facilities worked well

unfortunately, we lived in the other building which does not have a laundry room and front desk

the elevation place (gym/pool, climbing wall) is really close as well

water slides, laundry on site

to check in online very friendly staff accommodated a late check out very short drive to silvertip golf

no pool or spa service during our stay

very clean and great spa facilities. decor was thoughtful. comfortable beds and clean showers

expect to have a hot tub or pool

didn't have a swimming pool

breakfast was delicious, bed was comfortable, late check out option

late check out and coffee & eggs benny delivered to your door in the morning were perfect details

breakfast was exceptional

room service was a nice touch

the owner lonny is a gourmet chef who serves a free 3 course breakfast