clean room friendly staff let me do late check out

beds were super comfortable the breakfast was wonderful

no bacon for breakfast

breakfast was a very limited continental,and the coffee was poor

few breakfast choices no business center

late check out was able to leave at noon. laundry on my floor.

late check out was able to leave at noon. laundry on my floor.

location is convenient, and allows pets

employee arranged a late check out for me which was extremely helpful and much appreciated

i liked the kitchen equipment, the bathtub size, the bed/pillows and location of the place

i just no think is fair the charge all amount when fire alarm turn on 8am and freak out kids

enjoyed the spacious room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

cleanliness of room, location to highway, pool for the kids

when i asked if i could just pay a late check out fee, they told me they couldn’t accommodate that because they were all booked and

they let me have a late check out

the stuff they offer for breakfast

location and breakfast

breakfast isn't really breakfast but that's okay i planned on eating elsewhere.

late check out

had the gym closed

the breakfast staff were also friendly and helpful the day staff organised our shuttle back to the

if you have kids with you, dont stay there

the breakfast staff were also friendly and helpful the day staff organised our shuttle back to the airport and allowed us to check out an hour later than normal to coincide with

room and setup, they were very accommodating with my work schedule allowing a late check

very friendly staff. beautiful rooms, nice pool and jacuzzi. nice gym and bar area.

don’t offer free breakfast

it had a bar & restaurant

kids especially like indoor swimming pool with hot tube

late check out

ordered room service and my pizza was gross

cluding the only option for breakfast) is served in plastic containers with

no business center, no room service.

beautiful building and decor. great bed. the gym is fantastic and has a great view!

my husband could have a late check out but because i stayed the night nicole held the room for him

i really liked the coffee and tea in the lobby. i would have enjoyed a breakfast offering.

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

no towel in gym, no milk for coffee, no breakfast, large garbage can in front of room door

gym was closed for no reason, no notice on the website

was friendly and accommodating and we received extra towels when requested and were granted a late check out

i didn’t like that he kept trying to come up to my kids either

breakfast hours need to go later

so we can watch something different than the kids

i wish they had juice boxes at least to give to the kids

the late check out

cleanliness, upgraded newness of the room, friendly staff, no pet fee (my dog travels with me), rate compared to other hotels/motels

kids running around screaming and knocking on doors

like kids pulling fire alarms all hrs

kids making noises

i like the late check out of 2:00 and i like the fact they worked with me to check in early

the breakfast was a little lacking in items

more breakfast items and leave the coffee out all day.

breakfast could be better, very skimpy

i needed a place because of a snow storm and they allowed early check in.

we were able to have a late check out and

nothing for kids, although my stay was very short so it did not matter much to us

gular, unsweetened) oatmeal packets at breakfast.

i used the gym and it was adequate and updated

we did get a late check out but minimal

pool and hot tub was lovely. quiet hotel over all and late check out was so nice.

i loved the late check out

hotel has a nice bar and restaurant

really close to the syracuse airport with a free shuttle

the rooms were spacious and clean. modern and updated. even gave usa late check out.

breakfast buffet was outstanding

pool was nice as well, gym looked well set up, and they offered complimentary water and fruit/snacks

the pool was a great perk and having a small kitchen

breakfast was great

we were able to get a late check out and the front desk assisted with my questions over the phone

pool was awesome kids loved it was shallow enough at one end for my young ones

staff were all very accommodating. had gluten free options. allowed for early check in.

at the front desk was very accommodating when me and my daughter arrived due to the need for early check in

guest laundry facility was good and appreciated

did not get what my offer stated which was a 25 credit at the hotel and also an early check in or late check out

pool was clean and warm

pool guests were loud in hall after 9 pm but quiet by 10.

we sent a lot of time in the pool and we loved it

bar is nice, sit outside on the comfy couches