shuttle service continental breakfast late check out when requested

they went above and beyond to make my stay pleasant from accommodating a late check out to offering a family room so that we could comfortably sit and visit

had a pre check in process to go through early in the morning, i had asked the receptionist for a late check out since i would be leaving at 5am and coming back at 11:30am to shower and catch some

hotel was very receptive to my late check out request

i asked for a late check out and it was done

the staff at check in also promised us a late check out at 4pm

we were able to get a late check out which meant we could hang around

staff at the front desk, they allowed us late check out till 4pm

free shuttle from train station, offered late check out.

arranged pickup from jfk late at night

clean room and bathroo, late check out, possibility to adjust the temperature

accommodations were made for early check in. we traveled a red eye flight and were exhausted.

was good, but if you were running late sometimes not much left asked for a late check out - no problem at all -

breakfast was excellent, everything needed to satisfy for both adults and the kids

rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)

didn’t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the gym is very small and seems scary

the bed was comfortable on late arrival (03.00am) we we offered a late check out.

the restaurant wasn’t really a “restaurant”. not great breakfast options.

no room service

gym, laundry, staff

2) room service daily without request 3) easier method to contact hotel to arrange airport shuttle for

i hope they reconsider having complimentary late check out for us later in day or red-eye flight people

we had a flight delayed by 5 hours n only had 4 hrs to sleep, she gave us 2 hours late check out

the late check out of 12pm is super convenient if you have a later flight

clean, comfortable bed, pleasant staff who accommodated our request for late check out

shuttle to and from the airport, free breakfast, free coffee ud83dude01comfy beds, late check out, friendly helpful staff

many thanks to reception, as they was so nice and did find us room to stay overnight with late check out

next to the airport so easy to catch a flight next day and staff was kind enough to give me a late check out time

no room service 24 hours price is high

there was over charged room service, was a nice wrap but completely overcharged

bar and restaurant were excellent

the location, late check out, airport shuttle, laundry facilities, & the breakfast!!!

practical hotel with laundry room in the basement and kitchenette in each room

the hotel offers free shuttle service, all staff we met was very welcoming and friendly, and the breakfast was superb

good to have a kitchen area in the room

clean, good breakfast, friendly staff and airport shuttle service

we had a very late check in so he gave us a late check out

give us late check out at no charge

up at jfk shuttle point was on time

and spacious room; hotel has a small shop in the foyer which is useful for small items; good gym; good wifi

gym was good. female steam room broken though.

after i had followed up twice and they were not informative or helpful only suggesting we pay a late check out fee for an additional $50 ontop of $354 already paid

good location and transportation to airport able to get late check out

we had a big problem with the shuttle, but the mgmt made it up to us the next morning, with a late check out

partners flight wasn’t until 7pm, they kindly offered a free late check out until 12pm

think that christine did well for giving me a late check out as i arrived very late and had to leave very early

helped me by offering a late check out time

late check out at 1 pm

guys were very accommodating and understanding when our flight got delayed and allowed us to do late check out on such a short notice we really appreciated that very much

late night check in

was pretty good easy access to go anywhere through subway and breakfast was good

breakfast was top tier

late check out

comfort, cleanliness, early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

held my kids hands

friendly staff. early check in

lots of parking slots. late check out without charges. comfortable beds. friendly staff

the fact that there is parking and the few staff i saw was very polite

the room was very spacious to my surprise and there was adequate parking

pet fee was not stated on web site $75

parking was very convenient

staff and also if available they will give late check out.

a healthcare worker and requested late check out and without hesitation they accommodated my request extended check out time til 1pm

breakfast was average but that's

complimentary water bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

due to covid-19 the breakfast was limited and the pool and fitness center were unavailable

staff was friendly, they let us have early check in and late check

bed was comfy and the gym is well equipped.

front desk was very welcoming very helpful of him explaining where everything was like where the gym was when was breakfeast in the morning he told where the coffee and tea was i would definitely

clean and new room and bathroom, beds were comfortable and gym was good too

good gym, right near metro

staff allowed a late check out

in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy:

the breakfast did not include many warm options for kids.

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

they also offered breakfast in the morning between 7-10am

the breakfast was delicious and had a nice little variety of cantonese and american breakfast staples