late check out was offered since i checked in early which was really appreciated and the breakfast

great breakfast, loved the homemade waffles, thank you

the bed was very comfortable, gym had great modern equipment, great stay!

beds were very comfortable and it had a great gym

a pool and gym opened could be even better.

clean. coffee was good. okay to have my cat. late check out.

coffee and bananas in the main area, vending machine for extra needs…and laundry on site for $2 per load…very friendly helpful staff

the pool was great.

enjoyed the kitchenette, table and bench

there was a pool and hot tub for guests on the first floor and a small gym

late check out went smooth

breakfast was awesome, clean modern rooms. even a late check out was no problem

smart layout — having fridge, a small microwave, and coffee maker — breakfast offerings — fitness and pool room — friendly and hospitable

my kids enjoyed the indoor pool. the beds were comfortable and the breakfast was good.

the staff was all greta and the breakfast lady was so sweet.

requested late check out as our flight is at 6pm, one staff promised us that both rooms are ok till 2pm but

restaurant, pool/hot tub, well appointed rooms with coffee/tea service, responsive to request for late check out

happy to be allowed late check out

clean good parking swimming pool allowed late check out what wasnt to like

our favorite is the king suite with fireplace as it gives us a little privacy from the kids

desk to have fixed as we did not want to be moving all our belongings into another room that late

great location, allowed late check out

pool area was great for a late check out

the shuttle bus pick up at the airport was quick and so helpful after a extreme long haul flight

pool is a little too small especially when adults join the kids.

we slept in and called for late check out and they accommodated us

then management tried to say we didn’t book for late check out and on top of all of it they went straight to calling police instead of talking to

hot tubs on the roof, fitness room, laundry

beds was large and comfortable. the gym and laundry facility was useful.

property was tidy and clean, nice equipped gym, friendly staff

complimentary late check out until 1.30pm and no additional charge.

i asked for a late check out too and the front desk was very accommodating

couldn't check in when we should've and they allowed us to check in the next morning and gave us late check out because of our situation

had asked for late check out till 1ish to watch the hockey game

that it was pet friendly, close to the casino & ifly, and the hot breakfast included

we needed a late check out since our meeting was running late they accommodated us at no extra cost

like that when i inquired about a late check out option, the front desk immediately granted it to me ( maybe because im also an

i had asked for a late check out that was given but then our flight changed and i no longer needed the late checkout

glad we were allowed to do early check in as we arrived by

shower curtain looked like it was taken out of a ball of laundry and hung , was barely able to cover tub for shower

and as able to get transportation back to airport on their shuttle the next morning and request a late check out which was amazing considering our short notice travel changes

staff seemed reluctant to allow a late check out and i had to press a little to ask if it was simply not possible (as i could see

i was allowed a late check out (free) which was much appreciated as my flight was later in the day

they agreed to give us a late check out, as our flight was not before 4pm

got charged full day for 8pm late check out. i thought they could do better then that.

liked how we got late check out

they allowed a late check out

they gave me a late check out which was very

much to do around the hotel although there is a big casino behind if you like that sort of thing

no pool, but the hot tubs more than made up for that.

ended up with so many extra's not thought of ie late check out - for not much more dollars

late evening flight so easy to just grab luggage go upstairs near door 13 and stay at their

love the views and the staff were courteous. the indoor pool and spa was lovely.

didn’t use the pool, but it looked nice

power was off on the day we were to arrive and receive an early check in

convenient “plus” clean, late check out was granted with out fuss,staff very friendly

check in was smooth and helpful. asked for late check out and staff were so understanding.

quiet and comfortable with a late check out

swimming pool looked great but was on view from every room and the resturant

staff at the restauarant / bar were very accomodating of our young childrenm (baby and toddler)

gave us early check in and late check out due to a storm

asked for a late check out and staff were very helpful

great pool and fitness room. very accommodating with a late check out!

nearby the airport and staff are nice to allow us for a late check out

modern place, huge and excellent room, friendly staff and nice pool.

late night shuttle was really helpful and extended late check out offered

gym, pool and breakfast.

the restaurant and bar i found way over priced.

and well-equipped room

the staff at the front desk was very helpful in troubleshooting my wifi connection issues

accommodated a late check out.

gave us a free late check out so we could have room up to our departure for airport

i don't know if its a lack of communication or just plain ignorance but twice i've asked for a late check out because of the time i'm checking in around midnight

the beautiful rooms and swimming pool as well as room service

the hotel even has underground parking

the staff was nice and gave us a late check out

we were also able to extend our stay with a late check out at no extra cost

thank you for the late check out it was greatly appreciated

the staff were really nice and chill, allowed me to have a late check out at 13:00 free of charge

pool area was available but we did not utilize it

front desk woman after i checked out charged my visa another $90 extra 2 hours later which is fraud

extra charges of $25 for early check in and late check out every hour

clean, quiet and spacious room with a kitchen and fridge, 2 separate areas, 2 tvs

kitchenette in kitchen was dirty, there were sesame seeds on the countertop and the stove top was

kitchen was dirty, and there was a smear in bathroom on wall, the pillow are lost for how much ypu

the big room, late check out, friendly staff, comfortable bed

clean, lovely staff appreciate the late check out.

gym was clean, sufficient number of equipment and weights

great gym

i was so surprised by the wonderful breakfast- had a cooked breakfast as well!

stay the staff accommodated a late check out, helpful and knowledgeable and absolute pleasure staying here

were put in a high traffic area and there were a lot of kids slamming doors & running down the hallways

the pool they should put some accessories on it like mini slide for kids.

clean accomodations and good breakfast with lots of choices

they made this a very pleasant place for us and our kids

the room was clean and we were able to ask for a late check out.

gym was absolutely terrible for a new facility in a cold city like calgary

gym had potential

good restaurant and gym

staff was friendly. good location. late check out was free.

friendly staff. good bar and restaurant. nice pool and good parking

didn't use the pool, or fitness centre as i didn't have the time

the parking was questionable and difficult to find a good parking spot.

cameras should be in every hotel parking lot

also appreciated the late check out extended when my husband's hospital stay became extended

the pool, water slide and hot tub was an added bonus

breakfast was delicious and had numerous items available

breakfast just isn't what it used to be . sure would like precovid breakfast back.

clean hotel and pool

was good value for the money and they accommodated a late check out and storage for our bags while we explored the city

t oatmeal, boiled eggs, toast,

the breakfast was good. we especially enjoyed the pool and hot tub. staff were accomodating.

pool

spacious comfortable rooms with two double beds. laundry facilities onsite

accommodated a upgrade,a late check out

i didn t care much for the parking lot

check in was easy. staff friendly. gave options for room service. it was clean in the rooms

bar was nice, room well organized, bathroom extra clean front desk guy working at aug 15 at 6 pm

we had to eat on the bar side for lunch one day and they didn't have suitable high chairs for any of the tables

being offered late check out

free wifi

called me while i was still at the airport to tell me that they had a king suite ready for my early check in as i landed in the morning

comfortable suit/room, perfectly clean, room service was perfect, mini bar, safe, several usb plugs near kitchenette and near the bed,

but the pool was over filled with teenagers and kids

- hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

was fantastic - hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

breakfast not included.

breakfast fell a bit short in quantity and quality.

the breakfast salami and cheese dish was such a noice touch

really appreciated a late check out too

we were granted a late check out which made our day way better due to a late flight

access to the laundry was great

this hotel also has a coin operated guest laundry

am extremely thankful to the personal of the hotel to allow us to get an early check in

late check out was offered with out it being requested which was very helpful

the bar has amazing nighttime views and everything is also very picturesque

food and bar offerings are comfortable and offer a wide selection of options

everything was perfect at this location, just needs 24/7 room service

you may consider installing another bar in the room - the hook works ok as long as you flip the towel halfway through drying

staff were very accommodating when asking for early check in and late check out

easily find information for the on site restaurants and had to go through the front desk for room service - no direct

restaurant was closed for dinner...room service only.

the friendly, helpful staff organised an early check in for us

paying a delivery fee for room service and a compulsary 20 per cent gratuity.

late check out is available if needed

enabled both an early check in and late check out which was hugely appreciated

of the best cocktails you'll ever drink, walk over to a place called standing room only cocktail bar nearby

bar access at one end and cafe at other

gym was quality (could have used a few more items)

6pm) for only 20 dollars, which we appreciated a lot

they gave us a late check out

offered complimentary late check out

no late check out.

instead you must either go down to the lobby or call room service if you want a soda or snack

allowed late check out but had to pay extra for it

were very friendly and moved us to the 18th floor so we could access the pool more easily with kids

was very friendly , hotel was clean and the pool area is great , the kids loved it

i opted for room service instead

spa facilities, amenities close

a little dark) staff are friendly and professional

modern, comfortable, clean

request for late check out denied

the following morning we got a late check out and took advantage of the spa upstairs for a massage

got everytime a glass of champagne on expense of le

staff is friendly and rooms seem clean and i appreciated the late check out

loved the club access breakfast the pool area and spa . room was lovely

the pool gorgeous

i also loved the diversity of equipment in the gym

the pool and gym facilities were also great

staff enabled a late check out for a small extra cost

non guests use the pool

room service and no discount for seniors

couldn't get into the pool. wifi was horrible, no choice of dining

the complimentary bike rentals were awesome. the wifi was fast. room was clean and fresh.

we checked in very late and they automatically gave us a late check out

lovely staff, helped us arrange a late check out for an evening flight which was much appreciated as we'd not pre planned it

downtown, we walked to most of places, the room was big and convenient with a small but useful kitchen, it has parking, the breakfast is good

we were permitted free early check in after requesting baggage holding prior to check in

the room was a full suite with kitchenette and sofa bed