breakfast, friendly staff, great location, towels were stocked, large pool, easy check in process, shower temp

i didn't know when i booked the room at the time, construction dust everywhere, the pool and spa were closed

the wifi didn't work most of the time during our stay

very clean, quiet with a well lit open parking lot nice movie theater right next door

the breakfast was the best breakfast we've ever had at a hotel! the room was great!

was no kitchen aid with a mini fridge you could not use full of items

food was delicious (duck dinner) but neither of our sides were put through to the kitchen, and forgotten about

are vegan and although their restaurant didn't have many options, the service staff and kitchen team were all

we had to order room service for a pot of coffee

their shuttle service was excellent

the kitchen was very useful

breakfast was good and the kitchen staff did well restocking the buffet as needed

loved the full kitchen with anything needed to cook, even though we weren t staying in the room for that

rooms were large with full kitchens (no oven, just a cooktop)

great location clean breakfast was good

we also had a kitchen employee move right in front of us as we were trying to get the last of the coffee --

i had to go to the kitchen to find someone to wait on me

i think it was west 10, and the waiter told us it wa taking 1-1/2 hours to get food out of the kitchen

there was a singing competition and groups staying in the hotel and the bar and restaurant area were very lively

great location and kids enjoyed indoor pool.

we hhad dogs and the kitchen staff took great

very clean, nice having a bar and food downstairs as well.

tiny bath and horrible wifi

having a plastic cup in the room to get a drink of water and having to ask for a bar of soap for the room

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

kitchen staff was a little rude to people eating morning breakfast

some staff was rude. in the kitchen staff.

only complaint i have is with the lack of kitchen staff monitoring the food at breakfast

very clean and fresh decor! breakfast was a surprise at all the different choices!

to the ball park, nice gym, cathedral ceilings in the room and it was nicely done

:) the rooms are spacious and i enjoy the mini-kitchen

was absolutely thrilled to find that my pet room came with a full kitchen

the cute room with kitchen.

kitchenette came in handy

we liked having the kitchen area in our room.

dirty overall. soda cap in the corner of the room, crumbs in kitchen from previous guest.

the breakfast was great and there are many options to choose from

also, the breakfast was outstanding

staff was great to accommodate my kids to get to use the pool.

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just

having the bar in the lobby was excellent for waiting in between events

the rooftop bar didn t disappoint as it was a wonderful evening to enjoy the skyline of cincinnati and a few

room, breakfast

breakfast was great. i had the lemon ricotta pancakes,

roof deck, staff lobby bar bartender all amazing.

there needs to be more glassware and kitchen items

the room was cozy and loved the kitchen will definitely be a return customer

the rooms have a suite and full kitchen

rooms were big and all have a little kitchen

the room was a little dusty in a couple of places. kitchen items were a little sparse.

the lighting in the kitchen area could be brighter

it had a full kitchen, nice size living room, big bathroom, and a huge bedroom

room was great. liked having the kitchen.

the kitchen and bathroom were very spacious and i have never seen a kitchen with a dishwasher, 2 burner

kitchenette

no kitchen ware in the kitchenette, in fact only four paper cups

out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

the pool was way too cold

pool water was very cold. didn't offer free breakfast.

kitchen sink was dirty, but it was easily remedied

had a nice kitchen stocked with supplies

the room was clean and had a nice kitchen with a large refrigerator

the room had a kitchen to cook n a nice refrigerator to keep everything cool

sticky floors in kitchen and bathroom- yuck

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

very clean. quiet rooms. big shower pet friendly

it had shown a kitchen table in the booking but there want one in the room

extra toilet paper, no kleenex, had a kitchenette with a sink and no soap or paper towels/napkins for it

this hotel because of the location, indoor pool for my children, continental breakfast, and a kitchen in the

the pool was perfect for my kids

the breakfast was very good

small kitchen area and a lot of guests=not much left for breakfast at 8:30am

no vending machine and had to pay for parking.

after breakfast was over, the lady cleaning up still got me a glass of milk i wanted

pool was not open 2 out of the 3 nights i was there so my kids didn t have a great time

sounded like we were next to a gym, bowling alley, and daycare

the kitchenette was 1 of the reasons we stayed as well and was convenient

the second room had nothing i needed for the kitchen

no cold water in faucet hair around kitchen area drain in bath sink broke floors dirty

liked the availability of a kitchen if you want to save on going out and cooking your own meals

room had alot of room. furnishings were nice. bed was comfortable. kitchen was nice.

the staff, in particular the kitchen staff was very friendly and helpful, the breakfast was very

the facilities are great: the gym was great to have, small, but of course it's a new gym with a tv in it, clean

quiet, good breakfast

was okay they had ran out of some of the food and kids were working to help refill the bar

wasn't aware of the pool being closed completely untill we had got there the kids is only reason we had choice

kitchen was down for breakfast

good free wifi

had a gorgeous rooftop bar with some great music and hospitable bar staff

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

the rooftop bar has a fun vibe with wonderful bartenders

cincinnati history. bar staff and kitchen were exceptional. parking.

the room seemed more like a lounge and had a kitchen and dining table and couch

there was a little girl meandering around in the kitchen

also loved that they had a coffee bar inside the lobby and they make the best americano

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

i liked the size of the room, along with the full kitchen. it was nice to have a real room key.

awesome kitchen with full size refrigerator

the fact that there was a kitchen was a plus

love that it had a fully functional kitchen

full kitchen to cook!

wife and i, breakfast ( coffee, muffins and oatmeal) was a plus since we have a stove and small kitchen in room

hotel was not able to provide kitchen items in the night so we had to wait until morning to eat

room was nice and very clean the bed was very comfortable and it was nice having the kitchen

full service kitchen in my room

the kitchen was the nice. the bathroom was great. and i liked the tables so we are able to work.

the shuttle to and from the airport was nice. driver was very courteous.

shuttle was prompt

airport shuttle runs 24 hrs so very convenient

the shuttle to the airport deal is awesome to have, super convenient and great

to watch from too-no left side lamp/table--pool closed for 1 week (terrible if i had kids) -- was advised to

it felt like a hostel. it had a microwave & kitchen facilities but felt more like a hostel

had black mold in the bath tub, the sink in kitchen area wasn t even connected to the drain

did not like how the kitchen facility was getting renovated so we did not get breakfast and the website did not

breakfast was okay but kitchen help needed constant attention to needs of guests

suites kitchen was dirty

better parking

of parking

and it was pet friendly

clean nice parking

wish the breakfast would have been more than just self serve

the room was great! loved the kitchen

building is renovated and modern with a mini kitchen

cleanliness, newness, kitchen, breakfast

the room was terrific and included a kitchenette

we love having the kitchen in our room to be able to keep food and drinks in the room

nice to have a working kitchen.

big rooms and kitchenette

everything was clean and we really liked the kitchen

the room is big, kitchen is good, very nice staff

hotel is clean, the staff is friendly & it s an affordable price for it to have a full kitchen included

it was nice having 2 separate bedrooms and full kitchen area. breakfast was good.

loved the two bedroom suite with full kitchen

from the front desk to the kitchen, everyone went above and beyond to make us feel welcome

well-appointed rooms with full kitchens

rooms with full kitchens

i would prefer the bathroom sink and vanity to be combined. use that space for the kitchenette.

i first arrived i had ordered a supreme room with a kitchen but when i arrived it wasn t none available then

one of the lights in the kitchenette kept going on and off

great pool and hot tub

parking was a little tight later at night.

room was by the staff room and kitchen very very noisy in the morning

sink drain in kitchen area did not drain

the kitchen staff were accommodating

she came up and offered to go get me a fresh one out the the kitchen and some cream cheese to go with it

was placed in a room next to the laundry and kitchen

an airport shuttle was available for a very early flight

close to the airport, great staff, and easy shuttle run in the morning.

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

pool was closed, even though it was outdoor and the weather was perfect

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

kitchen chef was less than friendly

i couldn t believe how nice the kitchen staff was, and how good the vegitarian options were

kitchen was short-staffed, so we weren't able to get breakfast

this is a pet-pev of mine

pool and pool area, dirty room with debris and stains all over carpet and it stunk, no cable or wifi services,

i don't use free wifi so i can't comment on that but they do have a nice room enclosed in glass that is a

very nice people and great pool

pet friendly, the staff was extremely nice, you can play in the game room, on pool tables and swim

the pool area is awesome and the hot tub was above board

was different themes of the room, there was an inside pool, & hot tun & arcade room in the pool & there was a

one staff member was tending the front desk, the bar and helping in the kitchen

friendly and helpful employees, on the highway, kitchen with room service.

the parking area and surrounding hotel area badly needs lighting

pool

arrival there was no parking and we had to park under the overhang out front

the staff working in the kitchen breakfast area was rude.

food at was poorly stocked, staff was overwhelmed and running between the desk and kitchen area

mr. jeff went above and beyond in the kitchen! his friendliness is what should be the standard.

shout to jean and the kitchen crew being on top of breakfast

stars hotels usually have room to fellowship there was but a crowded kitchen to talk with friends and when i

the kitchen area went perfect with the moet and remy

upon arrival the major kitchen lighting was burnt out. thought that odd. it was fixed .

although we didn t use it the item, it was great to have stocked kitchen ware

the kitchen, netflix, the coffee.

garbage bags unavailable for trash in kitchenette

almost a full size fridge and freezer with counter space and kitchen sink

allowed pets which was important for us. rooms renovated and with kitchenette.

lack of laundry facilities and breakfast

very friendly staff, well lit parking lot, safe place to stay for a reasonable price.

i stayed in the parking lot for about 10mins

wonderful little kitchen area

our room was spacious and clean and liked having the sofa and small kitchen area.

room, nice kitchen with a full size fridge, clean, free laundry, indoor pool still open this time of year,

super clean kitchen, they have pans, bawls, dish

great location, with a friendly staff, comfortable beds, small kitchen, refrigerator, microwave, sink, utensils

when he wasnt feeling well enough to walk to the kitchen area

kitchen worker (person in breakfast area) talking about customers in the presence of a customer

the kitchen in the middle

reserved a queen studio w/ partial kitchen, i was placed in a regular double queen room

sleeping a while noticed the frame or possibly mattress was sagging on the side closest to the kitchen area

is huge big with old school kitchen area with real dishes and real glass big refrigerator dish washer and many

the kitchen area was amazing!

we did not use the kitchen facilities in the suite but we are returning with other grandchildren in a couple

we had our large family and our dog, got a suite with two queens, a pullout, and a kitchenette, and we were

i particularly like that every room comes with its own kitchenette

open floor plan in the kitchen flowing into the living room was great

soon as we walked into our room it was amazing loved the kitchen ,dinning area a table to eat the bed was

got a suite with a kitchen, but the toaster was falling apart and needed to be replaced

we enjoyed the freshness of the foods. the kitchen staff was helpful.

loved having a kitchen and separated bedroom

; there is a refrigerator in the room, but not a kitchen

lady in the kitchen/breakfast area was a little rude.

was very little food available at the hot breakfast, and the kitchen space was very crowded

great breakfast and service by the young lady serving breakfast.

breakfast was good and the staff was great

toaster in the kitchen, 2 of my 4 night there set the fire alarm off in the building, which has a very loud

kitchen utensils were still in dishwasher

pool was gross

from the front desk all the way to the morning breakfast crew

breakfast meat over cooked and boiled eggs needs to be warmed before serving

the kitchen and that i was about to cook instead of going to a restaurant everyday.

the breakfast.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

we had a full kitchen in the room with a refrigerator, microwave and dishwasher

live having a small kitchen, sitting area and king bed

the shower was amazing! great water pressure. very clean, ceiling fan, kitchen.

the hotel or our stay, but full-size trash cans in the rooms would be helpful, especially with a kitchen in the

room was a suite, with a kitchenette, a little sitting area, a very comfortable bed and a sink area separated

btw, since that wasn't successful, we walked over to the bar & kitchen and enjoyed one of the best meals and

no microwave ordered room service twice and food was cold, no way to heat it up

after long flight was ideal, staff super helpful and gym equipment great

convenient to the airport with long term parking and free shuttle

nice spacious modern parking free