the staff, in particular the kitchen staff was very friendly and helpful, the breakfast was very

they didn t have a inside pool

the rooms should be cleaned more often especially being pet friendly

the wifi and tv service was very unreliable

pool was dirty,up all night with kids running and jumping in hall ways.

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

very clean. quiet rooms. big shower pet friendly

this hotel because of the location, indoor pool for my children, continental breakfast, and a kitchen in the

extra toilet paper, no kleenex, had a kitchenette with a sink and no soap or paper towels/napkins for it

it had shown a kitchen table in the booking but there want one in the room

good parking

parking lot could use some updating.

the indoor pool was a little too cold. kids lips were turning blue.

not really a bad thing but took up some parking area

great customer service very clean property convenient location long term parking

the gym is amazing, love it

did not have time for breakfast. i caught the airport shuttle at 6:30.

rooms with full kitchens

i liked most the ability to have two separate areas, a bedroom and a living room/kitchen.

from the front desk to the kitchen, everyone went above and beyond to make us feel welcome

the studio apartment with kitchenette

well-appointed rooms with full kitchens

breakfast was okay but kitchen help needed constant attention to needs of guests

had black mold in the bath tub, the sink in kitchen area wasn t even connected to the drain

did not like how the kitchen facility was getting renovated so we did not get breakfast and the website did not

kitchen area clean and filled with great options

it felt like a hostel. it had a microwave & kitchen facilities but felt more like a hostel

nice full kitchen

awesome kitchen with full size refrigerator

the fact that there was a kitchen was a plus

full kitchen to cook!

i liked the size of the room, along with the full kitchen. it was nice to have a real room key.

full kitchen with a full size fridge, microwave, stovetop and all silverware/dishes, which would be

rooms are beautiful. kitchen was wonderful.

building is renovated and modern with a mini kitchen

the room was terrific and included a kitchenette

bed, great blinds, clean large room, fully equipped kitchen and very welcoming staff

huge parking lot spot light shown right in our window all night with no way to shut a curtain to block

wifi, comfortable bed, great location

of parking

morning hot buffet breakfast was very nice to start the day with

small parking lot

pleasant surprise to learn room had full kitchen service

they have a mini kitchen

clean rooms. kitchenette.

the kitchen was the nice. the bathroom was great. and i liked the tables so we are able to work.

wife and i, breakfast ( coffee, muffins and oatmeal) was a plus since we have a stove and small kitchen in room

big rooms and kitchenette

hotel is clean, the staff is friendly & it s an affordable price for it to have a full kitchen included

nice to have a working kitchen.

very clean close to attractions personalized kitchen good value for the money

everything was clean and we really liked the kitchen

the main reason we booked this specific hotel was because they had an outdoor pool

pool was closed, even though it was outdoor and the weather was perfect

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

an airport shuttle was available for a very early flight

close to the airport, great staff, and easy shuttle run in the morning.

room was by the staff room and kitchen very very noisy in the morning

sink drain in kitchen area did not drain

the kitchen staff were accommodating

she came up and offered to go get me a fresh one out the the kitchen and some cream cheese to go with it

was placed in a room next to the laundry and kitchen

one of the lights in the kitchenette kept going on and off

i would prefer the bathroom sink and vanity to be combined. use that space for the kitchenette.

i first arrived i had ordered a supreme room with a kitchen but when i arrived it wasn t none available then

was shut off in the morning with no warning and had 2 kids with cup cake mess to get ready for the museum

wifi was very slow, bed was hard, no extra trash bags

wonderful little kitchen area

great location, with a friendly staff, comfortable beds, small kitchen, refrigerator, microwave, sink, utensils

kitchen wasn't super well stocked but when i asked for thing i needed the staff got them for me

room, nice kitchen with a full size fridge, clean, free laundry, indoor pool still open this time of year,

room was a great size with a full kitchen, and it had a sofa bed as well to accommodate our family of 5

soon as we walked into our room it was amazing loved the kitchen ,dinning area a table to eat the bed was

loved having a kitchen and separated bedroom

i love the room i had of had a small little kitchen area, seating area, and the bed

we enjoyed the freshness of the foods. the kitchen staff was helpful.

room size was super, the kitchen was helpful, and the breakfast good, i was wanting more options at breakfast

lady in the kitchen/breakfast area was a little rude.

; there is a refrigerator in the room, but not a kitchen

was very little food available at the hot breakfast, and the kitchen space was very crowded

breakfast is as good, pool was war, outdoor smoking was clean

there was a bit of noise from the parking lot in the evening but we are early to bed so that probably wouldn

shout to jean and the kitchen crew being on top of breakfast

mr. jeff went above and beyond in the kitchen! his friendliness is what should be the standard.

stars hotels usually have room to fellowship there was but a crowded kitchen to talk with friends and when i

the staff working in the kitchen breakfast area was rude.

food at was poorly stocked, staff was overwhelmed and running between the desk and kitchen area

sleeping a while noticed the frame or possibly mattress was sagging on the side closest to the kitchen area

kitchen worker (person in breakfast area) talking about customers in the presence of a customer

reserved a queen studio w/ partial kitchen, i was placed in a regular double queen room

the kitchen in the middle

when he wasnt feeling well enough to walk to the kitchen area

allowed pets which was important for us. rooms renovated and with kitchenette.

almost a full size fridge and freezer with counter space and kitchen sink

i like how is quiet and clean, good parking too.

she even helped us with our luggage because we had to walk due to paving of the parking lot

lack of laundry facilities and breakfast

i particularly like that every room comes with its own kitchenette

it would be a great hotel long term as it had a whole kitchen in it

we loved the kitchenette in the room

the kitchen area was amazing!

updated and clean rooms with comfortable beds and nice little kitchen

btw, since that wasn't successful, we walked over to the bar & kitchen and enjoyed one of the best meals and

laundry piled in hall that was still there when we checked out

room service is horrible

loved that we had a perfect view of the airport for my kids to see. the gym was excellent.

we were able to leave out car in their parking lot

wifi wasn't working very well.

room was a good size and the parking was easy to get ro ftom room

the price! too much money for out dated room and to have to walk across parking lot to pool.

the parking was really convenient

other then that the parking is limited

friendly and helpful employees, on the highway, kitchen with room service.

one staff member was tending the front desk, the bar and helping in the kitchen

bar server was not particularly deft with our food or drink

pool

room i was in was above the laundry room and evertime the hotel did laundry my room was shaking plus they put

dirty overall. soda cap in the corner of the room, crumbs in kitchen from previous guest.

breakfast, was great, the room was clean, and the staff was great, and if i every come back to

the pool was great fir the kids

area around the hotel is kind of sketchy, old abandoned liquor store literally shares a parking lot with the

did not eat breakfast, the location was perfect for me as my business was in downtown cincinnati

was a kitchenette with a refrigerator, microwave and stove

the cute room with kitchen.

we liked having the kitchen area in our room.

liked that it was very quiet, although i didn't use the kitchen, the area was well taken care of and clean

small breakfast options in the morning but you have a kitchen so you can make your own food

we hhad dogs and the kitchen staff took great

were able to ask for late check out without incurring a fee.

kids playing football in hallway doors slamming

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

there was very little shower gel in the bathroom and only one little bar of soap

food was delicious (duck dinner) but neither of our sides were put through to the kitchen, and forgotten about

are vegan and although their restaurant didn't have many options, the service staff and kitchen team were all

was no kitchen aid with a mini fridge you could not use full of items

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

restaurant experience was quite confusing- it was unclear how to order room service (we ended up calling the

i think it was west 10, and the waiter told us it wa taking 1-1/2 hours to get food out of the kitchen

i had to go to the kitchen to find someone to wait on me

we also had a kitchen employee move right in front of us as we were trying to get the last of the coffee --

to the hotel and the parking garage is down and couldn t produce tickets, the front desks wifi is down, wait

00 overnight,big crowds of kids ,not the best

comfortable bed, the mini kitchen is a great added bonus and plenty of space in the room

rooms are very nice and spacious with an actual kitchen

the room was clean and had a nice kitchen with a large refrigerator

kitchen sink was dirty, but it was easily remedied

convenient location downtown. roomy with nice size kitchen.

garbage disposal didn't work so kitchen sink would back up when running water or using garbage

the kitchen and bathroom were very spacious and i have never seen a kitchen with a dishwasher, 2 burner

nice, the rooms were large and the furnishings were comfortable, it was quite, clean, and the kitchen was well

it had a full kitchen, nice size living room, big bathroom, and a huge bedroom

the kitchen staff was amazing!! also cleaning lady with blond hair was great

the kitchen was very useful

loved the full kitchen with anything needed to cook, even though we weren t staying in the room for that

rooms were large with full kitchens (no oven, just a cooktop)

breakfast was good and the kitchen staff did well restocking the buffet as needed

clean, friendly staff, close to nearby entertainment, and breakfast was amazing

i didn't know when i booked the room at the time, construction dust everywhere, the pool and spa were closed

clean and breakfast good.

cleanliness was very good, parking was super convenient.

free wifi was not good at all

the pool wasn t open due to the covid 19 so the kids were a little sad .

loved the kitchen and amenities made it feel more like an apartment

the room was cozy and loved the kitchen will definitely be a return customer

the room was a little dusty in a couple of places. kitchen items were a little sparse.

rooms were big and all have a little kitchen

kitchen wasn t equipped very well and have to valet park for $33 a night- not overly close to a

kitchen staff was a little rude to people eating morning breakfast

some staff was rude. in the kitchen staff.

only complaint i have is with the lack of kitchen staff monitoring the food at breakfast

wifi was slow and i was unable to connect to the tv with my phone-probably user error

we did like the fact that there was a pool and a gym

no kitchen ware in the kitchenette, in fact only four paper cups

we didn t know the wifi password so we didn t use the wifi

the pool was way too cold

out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice

neither of us had popcorn or any food outside of a chocolate bar in the hotel

in room breakfast could have a little more selection

breakfast was great. i had the lemon ricotta pancakes,

the hotel is cool, the bar is cool, stay there you wont regret it

the bar, restraunts, room service were all open regular hours

absolutely amazing service, very clean and updated facilities. awesome bar and restaurant!

two tvs, kitchen area

the kitchen staff was friendly and greeted us every morning, and checked back with us after eating to

indoor pool and breakfast was a bonus, room and shower well kept and friendly staff

spa was not not my bed sheet had blood on it upon my arrival the person in the room next door had

not enough parking

kitchen was down for breakfast

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

good free wifi

had a gorgeous rooftop bar with some great music and hospitable bar staff

small kitchen area and a lot of guests=not much left for breakfast at 8:30am

plus they gave you a parking pass, so not just anyone could park on

unsupervised unruly children in the pool

sounded like we were next to a gym, bowling alley, and daycare

it was new, clean; we liked the pool and gym

liked the availability of a kitchen if you want to save on going out and cooking your own meals

the front desk was very friendly. the room had a kitchen and a large refrigerator with freezer.

the second room had nothing i needed for the kitchen

liked that it had a mini kitchen with a nice an clean refrigerator

the room was very spacious. i loved the full kitchen.

there was a little girl meandering around in the kitchen

cincinnati history. bar staff and kitchen were exceptional. parking.

the room seemed more like a lounge and had a kitchen and dining table and couch

food and bar closed at 11 and there is nothing nearby

the bar food/drinks were also pretty yummy

kitchen chef was less than friendly

kitchen was short-staffed, so we weren't able to get breakfast

i couldn t believe how nice the kitchen staff was, and how good the vegitarian options were

location was wonderful, plenty of parking, very clean facility, wonderful gym and pool.

a full breakfast n better room service

garbage bags unavailable for trash in kitchenette

the kitchen, netflix, the coffee.

the hotel room felt like a little apartment; spacious, clean, nice kitchen and awesome shower head

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

the kitchen area went perfect with the moet and remy

just wifi

slow wifi

i struggled to connect to wifi until i got assistance from someone in the passage since the office was still

run down small parking lot

i wasn t able to log into the guest wifi. but was charged for it