swimming pool was not heated and we only found out when we arrived

od thing as hotel restaurant grim looking and/ or

it has staff during the afternoon and a gym within its building has staff who can call to bring a staff member to assist one

pool was dirty- plastic cup and dirt on the ground and less water in the pool

grounds and pool good security ability to cook own meals

great breakfast!

* poor breakfast

breakfast good. room location facing major highway poor. twin bed small.

the gym area was quite simple, but has everything you may need.

the breakfast was excellent, the bed was comfortable, it’s very close to the bus station.

their indoor pool was warm, and we loved swimming there throughout our stay

room service available late which was great for a late arrival

the pool was great, the room was clean.

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

room was clean, good breakfast and gym is good for cardio

good breakfast.

breakfast was more than i expect the clean did very good

the breakfast was good and it’s nice that they have a gym

the rooms are well taken care and it includes breakfast.

the continental breakfast was limited, and the treadmills in the gym did not function.

gym room is on construction

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym upstairs, breakfast is great

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

it was nice and clean, room service was nice too

felt safe and comfortable. had private parking.

good restaurant. good room service. great shower with strong pressure and lasting heat!

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

- very poor gym with broken machines, hence

ii liked the space and cleanliness. it is recommended to put vents/fans in the gym downstairs.

also, there are no air conditioner, boiler, tv, and enough kitchen utilities in the room

kitchen not well stocked at all and breakfast was really just tea and coffee and a few cookies.

room was huge and clean. included kitchen, bathroom with shower and balcony.

nice big room with kitchen and private bathroom. 2 comfortable beds. good wifi.

the kitchen didn't had any dishes. the continental breakfast was very poor.

wifi wasn t great

we received exceptional service from the front desk to the dining room and room service

tv and wifi

wifi failed several times and a little slow, just that, everything else excellent

the 2 times i ordered room service both times i was not able to eat the meal

breakfast was simple, but health and good - scrambled eggs and ham with coffee

great kitchen space

the shared kitchen and living room is a good plus

the area around the room was noisy; my room was next to the living room and the kitchen, where there is a tv, so you can hear everything

kitchen and washrooms are clean & accessible

night staff in their kitchen were talking too loud well after midnight too loudly, as there is a central open area so

public kitchen is noisy by the staff and her boyfriend at night until 11pm.

apartment was two bedrooms very comfortable, small kitchen and washing machine

hairs left in all bathrooms and kitchen. terrible!

place, well-equipped kitchen

breakfast bar if you can call it that was the worst i ever had, it had nothing construction in or

breakfast is very simple but yogurt, cereals, bread and coffee so good to start the day and served

great breakfast

nice gym and rooftop lap pool

very clean , confortable, has a pool and gym.great location. very good buffet for breakfast.

very good location. has a secure parking garage. very good breakfast. great, friendly staff

breakfast was great

lovely, friendly, helpful staff, room clean and comfortable, nice breakfast, great location

breakfast was amazing and the staff were very kind and helpful

a bonus was the use of cell phone that the hotel provides for customers to have free wifi at all times and access to uber

in polanco neighborhood; very helpful, courteous and caring staff; delicious breakfast options; water, refreshments and snacks available throughout the day; beautiful indoor

wifi was bad

kitchen had one pot and no real cutting knife which made cooking a bit difficult

i was traveling on a budget so i wanted to get a room with a kitchen so i can cook

there was a kitchen sink, mini fridge and microwave and minimal utensils/dishes

our room has a kitchenette, living area, balcony, and amazing room and shower

the lack of ustensiles in the kitchen

very high quality breakfast, just was very limited in its options

maybe a more diverse breakfast

everything! the staff, the breakfast, the room, afternoon mezcal, the location.

the complimentary breakfast had a great variety of items

also a nice gym