horrible didn t work the phone from the room didn t work at all not enough towels at the pool

hours of laundry access

great location. loved that room had a mini fridge and working ac. free wifi.

the wifi and bed

walking distance to the border and secure parking

was good but the i had a huge inconvenience of not being able to do work since the wifi was a problem

location was next to the staff laundry,the water pipes made alot of noise at night could barely sleep

i wish the massages at the spa were longer than 30mins. would pay more for longer

spa facilities are very good and economical

good location. staff has become more responsive. i got my laundry done.

private parking with guards

kitchen, though didn t use it

it was nice having a kitchen

property was really nice end confortable nice size rooms nice kitchen end the bedrooms nice size nice area

as well as the kitchen providing pans to cook

room looks modern , is cozy, has a nice clean restroom, has a kitchen setup with

no hay parking suficiente

there's no pool, and that the 4th floor bar and jacuzzi area close at like 10 or 11pm, i kind of expected it to

bar staff restaurant staff cleaning ladies are very nice, but management is just poor at the front

good gym, sauna. good lobby coffee saved 28 pesos several times.

it was in a very good location and we liked the terrace with bar and jacuzzis to hang out

coudnt get to the spa always locked

wifi was terrible

i was given a list of 4 or 5 wifi networks for the hotel - none of them populated on any of my devices

no wifi, no elevator, dirty

wifi is deceptive as there is actually no wifi in the rooms

the kitchen staff

i like the food but it would be more better if the kitchen would be open 24 hours

staf kitchen

wifi in the lobby was excellent however in my room the signal was really weak

wifi keeps getting disconnected every 2 minutes and it was just excruciating

menu from the kitchen was delicious and when i stay there , i almost always order room service

no vending machines like for the middle of the night for snacks when for the kitchen is

always allow us a late check out

there are 3 caliente casinos within walking distance to the hotel

room service great

kitchen was sparse with some dirty dishes

security, small kitchen in the room and the upstairs sun deck

i liked that they provided complementary breakfast.

parking kinda sucked, we had to wait until 7pm to move our car to the designated area

i don't like all the rocks in the parking lot.

lovely staff and beautiful place. adequate kitchen

us, but he had curly black hair, was quite obese and fat, and carried a radio to communicate with kitchen staff

it s always clean and comfortable and overall the staff are respectful. 24 hours room service.

pool jacuzzi lobby gym

the front desk were all new employees she did okay but didn t give me all my breakfast tickets

we were supposed to get continental breakfast and did not and all rooms were supposed to have a kitchen in it

the bar is still closed.

no restaurant or bar as both are closed at this time.

the staff was great and the parking is in front perfect

wifi is spotty, at least my chromebook didn't like it.

no elevator, no dresser so no drawers, very small space, only a bed and a kitchen type chair

there are no kettle, microwave in the room but it in the kitchen near the lobby

they don't have a kitchen

kitchen staff need to be more polite and attentive to customer s needs.

the bar had good drinks and snacks

it had its on kitchen and mini refrigerator

location beautiful rooms with extra sofa bed and has kitchen with all utensils and has microwave and

i like the kitchen and the refrigerator and the air conditioner

the staff was great! good location, a lot of room in the room, love the kitchen

it has a little kitchen

the kitchen staff was really great too

restaurant was good, but it was priced like a top notch kitchen, which it's not

was expecting such an amazing gym

pool is closed due to covid right now and no spa tub in the suite

i called room service to turn off the air conditioner, also the buffet was a little expensive.

the kitchen staff is always very attentive and welcoming you with a great attitude!

the food is ok just to fill and empty stomach the kitchen staff is so amazing the staff is just great but the

the breakfast and service from the lady from the kitchen was exceptional

staff in kitchen and the person serving breakfast were very friendly, and our breakfast was very

they decor kitchen staff because they are very polite but the front desk doesn t know what they are doing

online through booking - a standard queen room - and when i got there they had me down for a smoking room

staff was nice and courteous. parking was easy and convenient.

there were some shady people in the parking lot.

again ; it s a clean, functional place with easy access to the ocean ( there s easy to find parking available

near highway, free parking lot, goog wifi

kitchen

kitchen supplies pretty limited but had the basics

booking the hotel, i was under the impression it would include living room and kitchen, but it did not

it had a refrigerator and kitchen. nice layout.

com the room i was showed was a good size and had a kitchen

the room was extremely clean and comfortable. the parking lot is secure at night.

woman at the front desk was very friendly and explained how to use the breakfast voucher

the bakery behind and good breakfast.

breakfast was so good , it was really delicious .

the obvious cost under $50 us, parking right next to my room, clean facilities and friendly staff

service in the restaurant and there is always a lot of smoke from the kitchen

some of the kitchen people were not nice

some kitchen employees not nice

the kitchen staff not very helpful

beds were a little hard, wifi didn't work have the time.

much disturbing out side can sleep good all night people walk n talk loud it's too much n room service is poor

also the room service was super bad: the forgot requested items and brought them with in half hr apart from

services in general. tv. room service. wating time to check in, etc.

service at the main office as well the restaurants with room service everything great at all

room service is offered, but there are no menus in the room, so not sure how you're supposed to

parking a little small and the entrance is not low car friendly

it also has a gym

that it has a laundry room.

clean and staff was very attentive they had great room service the food from the restaurant was delicious i

the only friendly people in the hotel were the people in the spa and service room

looks like in the kitchen are continuously short staff

the kitchen staff is friendly too and very helpful

location, freezer/micro, pool, gym, breakfast

the pool and patio closes early but they made an exception and let us spend more time with our mother

better wifi

location and pool

the smell of the room. the wifi was slow.

we had full kitchen facilities so that was very nice

kitchen only had 1 wine glass and pans lids didn’t match the size and needed more than 1 dish

the rooms and kitchen were well-stocked with everything i needed; and then some

the kitchen came with pots and pans. nice touch

the room had a full kitchen, which was very convenient