no coffee/keurig machine (even with a kitchenette room, which included a fridge and microwave)

the rooms are all different, it would be nice to be given a choice: shower, bath, fireplace, kitchen

but the front desk attendant at that hour was kind enough to check with the kitchen to see if they were still

the front desk person was very nice and got me a cup of coffee from the pot they have in the kitchen for the

the addition of the little kitchen area was lovely too

the gym, the rooms and the staff and the breakfast

the kids loved having the pool and the restaurant across the street with tableside mario cart was a big hit

it requires a safety bar i had to be assisted- very inconvenient the bed is too high- i had to-be lifted onto

clean, fabulous breakfast.

the gym looked great but i had no time to use with the kids around

kitchen

of us nice & sweet, joanne grilled bbq for us with an umbrella in a raining evening, gus fixed kitchen spinner

spacious room with full kitchen

rooms were very spacious and the kitchen with a dishwasher and the way the bathrooms are set up i actually was

all of the staff from front desk, housekeeping, and kitchen attendants were very kind, courteous, and professional

large sitting area and kitchen

the rooms/lofts were spacious, high ceilings, kitchen, etc

the openness of the room and cleanliness was excellent! the full kitchen was awesome!!

wish more kitchen items were available like dish rags/sponges, drying rack, papee towels, etc

full kitchen, comfortable couches & bed

had a over priced vending machine and laundry on sight

it s very nice area despite smell smoking area. otherwise it s all good!

of jesus i cast you out amen and a woman arguing on the phone in the hall while yelling at her kids to

the bathroom is not very clean and the flat sheet has holes. there are no free wifi

free parking

kitchen at property stopped food at 9 which was before my arrival

the location was great (a quick drive or a walk to the university of rochester campus) and parking was easy

quiet neighborhood and free parking

no shuttle, no room service despite both being listed here and being reasonable i made the choice of

i have never had an issue with wifi, but on this trip, the wifi access was horrible

the room was very big and had a beautiful kitchen.

suite had a kitchenette that had everything you would need, the room and bathroom were clean, and the pool was

the refrigerator and semi- kitchen set up was great

large kitchen comfy bed and pillows

spacious suites with kitchen are a nice touch

i like it have a full equipped kitchen.

a good sized fridge, dishwasher & a very large microwave oven (no oven though) came with the kitchenette

the kitchen barely had any cookware, just one tiny frying pan

full suite with a small kitchen

was no kettle which is very basic to even hotel rooms without kitchenette

clean room, nice staff and a great sleep! breakfast was excellent!!

no laundry facility in it.

didnt know i had to asked the earlt morning clerk to let me in for my gym exercise

i like breakfast, free wifi, the pool the stay was great

very good breakfast included. lots of parking.

no microwave in the kitchen area (they have packaged oatmeal downstairs but no microwave for me to have it with

room, comfortable mattresses, dove toiletries, great breakfast (loved the chobani yogurt), ample parking

room quality and great breakfast.

breakfast good

the cable, phone and wifi didn t work at all

i love the two bedroom suites, the large living area and kitchen

kitchen area was modern and living room and bedroom were spaced out.

so very nice to be able to sit on a couch to relax and the kitchen was excellent too

was spacious, pillows comfy, well supplied kitchen and hot showers

clean comfortable room with full kitchen. breakfast sunday am was very nice.

room was beautiful from the kitchen to the bathroom i traveled with my son for the weekend to go to the strong

clean, weel stocked kitchen and bath

appreciated the free wednesday night dinner and comfortable sofa bed with full kitchen and kitchen table for

are like a studio , loved the kitchen in room and the sofa bed

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the

convenience. kitchen breakfast staff was friendly and helpful.

realize it was employee born as poor woman was running from front desk to kitchen, not her fault

1st night we got woke at 3am by the room next to us locking their kids out of the room

hotel had pool n gym

excellent lobby buffet breakfast.

kitchen. will be back again

that it had a kitchen

the full kitchen!! i love to cook. this is so perfect. i have everything i need!

the suite didn't come w/supplies for the kitchenette.

room was very clean, kitchen was great, no extra fees. friendly staff

everything is around so food was no issue if you don t like room service

there were also issues with kids on the 6th

group of kids was out of control in pool/spa area and adults and staff did nothing

limited close parking.

was told no kids meals but after realizing there was a qr code to use it clearly says 5

wifi worked, the laundry facilities worked, the location is in a plaza with tops and a dollar tree

wifi worked, the laundry facilities worked, the location is in a plaza with tops and a dollar tree so that was

room was clean, kitchen area and fridge were clean

worried that i didn't know the expectations of the hotel as far as how i needed to leave the kitchen area when

was really neat, bedroom was nice, kitchenette fully equipped, awesome breakfast, and great location near

nice, clean, modern, larger than normal room with compact kitchen with everything you need and full size fridge

it was a well equipped unit including a full kitchen.

was really working hard trying to keep up with demand while the people in the back part of the kitchen seemed

nice hotel staff, especially the black lady who was working in the kitchen during the breakfast was awesome

they picked and choose who got to get in the pool and how long

but the parking is so stressful

kids (

very strange parking lot

the front desk staff often looked like construction workers or kitchen staff

parking with regards to room location is sometimes difficult.

pool, room and gym facility were clean and comfortable

wifi never worked during my 2 night, $350 stay

the wifi signal was poor.

this hotel has two bedroom suites with a full kitchen that was perfect for our family.

excellent aromatic soaps/ provided paper towels/ dish soap for kitchen

kitchen, living room and vanity area needed brighter lighting

was wonderful, being able to have one suite with two bedrooms, including a full living room and kitchen

the staff was friendly, the room was comfortable and the kitchen had everything we needed.

the kitchen area.

was clean, roomy, had a kitchen (

the rooms have a great kitchen! everything clean and the employees were nice.

the rooms are super clean and love the kitchen

the room, bathroom, kitchen, etc were spotless

really bad parking lot. no vending machines and a very limited

friendly staff and great breakfast.

the pool and the breakfast

website said it had a heated indoor pool and it didn't not was the pool it had an olympic size like you said

things: - the surrounding areas leading to the hotel lobby from the parking lot were not salted

there was room fir us all to be comfortable and the kitchen made it convenient to keep lots of snacks and food

stocked kitchen makes it feel so much more like home

we especially appreciated the full kitchen with a full size refrigerator which is essential when traveling with

loved the mini kitchen esp. the full size fridge clean & quiet

love the kitchen amenities

breakfast wasn't the best

breakfast offerings were a bit spare and breakfast room crowded.

breakfast was fresh, varied, and staff was very friendly and helpful.

carpets warm and dirty in areas need to put better railing along stairs that kids cannot climb through breakfast

we were barely able to squeak out enough for the kids to eat

breakfast was good room was on the large truck side and very little if any noise or sound from

the neighbors down the hall were blasting their music with kids crying and mom yelling

no breakfast, but coffee and water machine was available for use

one bed was very saggy. there was nothing more than the appliances in the kitchenette.

no utensils in the full kitchen. we didn t need them

was booking this hotel because it includes kitchen and stove

like the location and i think the place is cozy and cute especially the rooms with kitchen

they put me in the family room which has two rooms with two beds in each and a whole kitchen set up

the breakfast in the morning was delicious

free breakfast cleanliness early check in

pool was extremely crowded and

were very nice laundry room was nice to have , especially during a longer road trip , it is nice to be able to

was an excellent choice of food for breakfast, check in was efficient, and the accommodation was just what we

lighting next to kitchen.

no guest laundry facility on-site

room was perfect, almost too good for one night :) nice clean gym facilities

easy parking & easy access from main

stones around the pool were wet and extremely slippery. a bit of a danger to me.

i hear the pool and hot tub were excellent and breakfast was available in the am

the wifi wasn t working, but or stay was just overnight so this wasn t critical for us

closed bar and restaurant due to covid-19.

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

there was an ice machine on every floor parking was great

the tv in the room was a great size and the mini kitchenette was a nice touch

the kitchen staff saved our day

kitchen staff didna

slow on room service, towels and such.

and quiet and very good parking

eventually, they were able to put me in an upgraded suite with a kitchenette

there should be a garbage can under the outer bathroom sink. kitchen garbage can too tiny.

also, my food froze in the mini fridge in the kitchenette

kitchenette could have been a bit more supplied.

the listing says kitchen facilities, but that means a tiny sink, a tiny refrigerator, not freezer, no dishwashing

was really nice to have the kitchenette, pet friendly but clean and quiet, really friendly staff and good

while we were there, we also watched the same woman continually working by keeping the kitchen area clean and

the kitchen.

was wonderfully warm, the suite was spacious and clean and we love having the fridge and full kitchen

the kitchen could have used a tea kettle and one of the burners on the stove did not work.

the apartment is noisy, ask for a room far from the kitchen otherwise you will hear everything when

attendant in kitchen was lovely.

staff were great especially gentlemen who worked kitchen in the morning

so i proceeded to the kitchen area to find a sticky filthy floor

the staff was very polite, friendly and welcoming- from the front desk to the kitchen/cafe staff to the

something needs to be fixed in the kitchen

the pool and hot tub were amazing! the place was very quiet and clean!

very nice beds, wifi, excellent breakfast, directed me to a local restaurant.

pool and hot tub were nice

manager was very helpful and the pool hvac had broken just prior to our arrival

we were hoping after a long day of business traveling the pool would be open - we arrived at 9pm

the pool was finally open! breakfast was delicious

breakfast could have been better

breakfast hours were inconvenient for my party

a great stay; from the friendly staff at check in, spotless room, comfortable beds and wonderful breakfast