breakfast wasn't the best

breakfast offerings were a bit spare and breakfast room crowded.

breakfast was fresh, varied, and staff was very friendly and helpful.

some type of meat for breakfast add bananas for fruit

the breakfast was great! waffles and boiled eggs.

room was dirty, smelled like tobacco, we were travelling with children, was not a room for kids at all

could not get the wifi tv to work. when it did work, it would shut off after about 15 minutes.

wifi and breakfast

we especially appreciated the full kitchen with a full size refrigerator which is essential when traveling with

loved the mini kitchen esp. the full size fridge clean & quiet

kitchen is very good but the pans were not clean in the dishwasher , it had left over food and didn

there was room fir us all to be comfortable and the kitchen made it convenient to keep lots of snacks and food

love the kitchen amenities

the pool staff was very nice and helpful

the gym room was freezing, the floor was dirty and their were no clean towels

price and the breakfast

good breakfast in a large enough

staff was helpful and breakfast was so good

was really working hard trying to keep up with demand while the people in the back part of the kitchen seemed

nice hotel staff, especially the black lady who was working in the kitchen during the breakfast was awesome

breakfast was good, quick, and not over crowded

machines on site so i had to go back upstairs grab my keys and leave even though me and my kids just wanted to

parents let there kids stay in rooms alone, so there were a lot of kids running up and down the halls, knocking

wifi worked, the laundry facilities worked, the location is in a plaza with tops and a dollar tree

wifi worked, the laundry facilities worked, the location is in a plaza with tops and a dollar tree so that was

was really neat, bedroom was nice, kitchenette fully equipped, awesome breakfast, and great location near

it was a well equipped unit including a full kitchen.

room was clean, kitchen area and fridge were clean

the system of the hotel, the room with a mini kitchen and the staff.

morning front desk clerk greeted me with the biggest smile and brightest 'good morning', and the kitchen staff

the front desk staff often looked like construction workers or kitchen staff

the young lady and kids screamed out for him to stop hitting her

pool

got a little loud in the atrium the first evening, first w the kids at the pool yelling then with a huge group

pool was small and in an open area.

the rooms are super clean and love the kitchen

the rooms have a great kitchen! everything clean and the employees were nice.

location and kitchen

the room, bathroom, kitchen, etc were spotless

the kitchen and the assistant manager was vary helpful.

as clean with kitchen appliances ie stove was attrociuos, oven evenworst

excellent aromatic soaps/ provided paper towels/ dish soap for kitchen

this hotel has two bedroom suites with a full kitchen that was perfect for our family.

we were told at 8:45 by kitchen staff that no more meat selections would be prepared or coming out of the

kitchen, living room and vanity area needed brighter lighting

kitchen at property stopped food at 9 which was before my arrival

it would have been nice to have a hot tub with the pool, but the pool was awesome and clean

pool, resturant attatched with a great bar- friendly staff- clean high quality energy, beautiful

no shuttle, no room service despite both being listed here and being reasonable i made the choice of this hotel

the location was great (a quick drive or a walk to the university of rochester campus) and parking was easy

kitchen

comfortable beds; nice kitchenette; wonderful staff; great breakfast (eggs and sausage in addition to the

of us nice & sweet, joanne grilled bbq for us with an umbrella in a raining evening, gus fixed kitchen spinner

would be better if the kitchen could have chopsticks & right size covers for woks.

clean, comfortable, kitchenette was well stocked

didn’t like how they kicked me and my kids out for a pee stain and knew we were homeless and knew i had to be

would be better if there were some smoking rooms on the higher floors not just the first floor , and the wifi

dog not on leash roaming property, reception's pet

at night 1:30am you would hear running and jumping from kids

of jesus i cast you out amen” and a woman arguing on the phone in the hall while yelling at her kids to �

very strange parking lot

staff were very friendly, excellent breakfast, the bar was very nice and the thursday night jazz was unexpected

it requires a safety bar i had to be assisted- very inconvenient the bed is too high- i had to-be lifted onto

i liked the space, the pool, gym and restaurant

swimming pool too small for the amount of ppl & kids there. same for the breakfast area.

the kids loved having the pool and the restaurant across the street with tableside mario cart was a big hit

the front desk person was very nice and got me a cup of coffee from the pot they have in the kitchen for the

the rooms are all different, it would be nice to be given a choice: shower, bath, fireplace, kitchen

but the front desk attendant at that hour was kind enough to check with the kitchen to see if they were still

the addition of the little kitchen area was lovely too

no coffee/keurig machine (even with a kitchenette room, which included a fridge and microwave)

kitchen was missing a microwave oven and creamer for the coffee

breakfast was not provided - full kitchen and nearby restaurants.

the rooms/lofts were spacious, high ceilings, kitchen, etc

bean bag chair jetted tub retro/art deco decor kitchen

the lovely space and kitchen to get your cooking on the hot tub to relax ud83dudc95

also appreciated the complementary bottled water and chocolates for guests

could not open curtains to get any light because of the constant people walking and parking eye level with our

wifi for one smart phone would not connect

parking lot needs to be salted& plowed a little better.

was useless, wrong room provided, room services that was paid for were not provided nor a refund issued

was no kettle which is very basic to even hotel rooms without kitchenette

a good sized fridge, dishwasher & a very large microwave oven (no oven though) came with the kitchenette

full suite with a small kitchen

i like it have a full equipped kitchen.

hotel doesn't provide breakfast but it has a kitchen in the room to cook

good tv. good sofa. good amount of towels. good kitchen and supplies

the room was very big and had a beautiful kitchen.

suite had a kitchenette that had everything you would need, the room and bathroom were clean, and the pool was

nice, clean new hotel. spacious room with full kitchen and lots of room for all our stuff

the refrigerator and semi- kitchen set up was great

kitchen staff didna

the kitchen staff saved our day

the tv in the room was a great size and the mini kitchenette was a nice touch

was very nicely decorated, the spa was great and front desk staff could not have been nicer

where there for a concert at cmac we used the spa the following morning for massages

the breakfast was good enough especially the fresh waffle. the gym was good size.

plenty of parking and helpful staff

parking was good. gym, pool, and breakfast were included.

some of the breakfast items were not great ie. oatmeal was bad in some locations.

breakfast was great, they have a waffle maker which is amazing

the kitchen.

loved having the amenities without being charged extra( kitchen

the room was very comfortable with a kitchenette

kitchen did not have enough pots and spatulas, and there weren't enough garbage bags provided to

helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of kitchen utensils

so very nice to be able to sit on a couch to relax and the kitchen was excellent too

was spacious, pillows comfy, well supplied kitchen and hot showers

kitchen area was modern and living room and bedroom were spaced out.

i love the two bedroom suites, the large living area and kitchen

room was large and well stocked with kitchen supplies

staff were great especially gentlemen who worked kitchen in the morning

the apartment is noisy, ask for a room far from the kitchen otherwise you will hear everything when

so i proceeded to the kitchen area to find a sticky filthy floor

nice to have a separate place with a couch, tv, and little kitchenette area away from the bedroom

attendant in kitchen was lovely.

no microwave in the kitchen area (they have packaged oatmeal downstairs but no microwave for me to have it with

difficult to get to the parking area

hot water in shower in no sink hot water no laundry hot water no kind of refund or comp for next stay nothing

breakfast was good and the location was very convenient for me as well.

my playstation would not connect to the wifi.

something needs to be fixed in the kitchen

the staff was very friendly and helpful. the breakfast was good they had a good selection.

liked the options for free breakfast, pool, jacuzzi, parking, and wifi

ample parking available

very nice beds, wifi, excellent breakfast, directed me to a local restaurant.

also, my food froze in the mini fridge in the kitchenette

the facilities need updating - no microwave or fridge in the room, the kitchen microwave is tiny

the listing says kitchen facilities, but that means a tiny sink, a tiny refrigerator, not freezer, no dishwashing

eventually, they were able to put me in an upgraded suite with a kitchenette

there should be a garbage can under the outer bathroom sink. kitchen garbage can too tiny.

are like a studio , loved the kitchen in room and the sofa bed

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the

liked the room setup especially the kitchen size

appreciated the free wednesday night dinner and comfortable sofa bed with full kitchen and kitchen table for

our room was clean and the kitchen made us feel at home

the indoor pool was warm and the gym perfect for me

there were also issues with kids on the 6th

room service meals were cold and no syrup with pancakes

helpful room service staff

spa or hot tub was out service

convenience. kitchen breakfast staff was friendly and helpful.

realize it was employee born as poor woman was running from front desk to kitchen, not her fault

breakfast was good but needs to have cereal kids enjoy , rice krispies maybe

the customer service is outstanding from the front desk to the lady in the breakfast area

kids were mostly unsupervised even though there were adults there

the full kitchen!! i love to cook. this is so perfect. i have everything i need!

that it had a kitchen

large rooms and kitchen

kitchen. will be back again

it was clean!!! plus a kitchen!

like the location and i think the place is cozy and cute especially the rooms with kitchen

the kitchenette had good appliances

one bed was very saggy. there was nothing more than the appliances in the kitchenette.

they put me in the family room which has two rooms with two beds in each and a whole kitchen set up

no utensils in the full kitchen. we didn t need them

pool and hot tub were ready to go, which was wondering great compared to other hotels we have been

plenty of parking

wifi signal not the strongest

pool was extremely crowded and

breakfast was perfect!

lighting next to kitchen.

pool was good size and towels were available

convenient location for our trip plans. indoor pool and complementary breakfast.

was competent and friendly; amenities were great, parking was ample, breakfast was delicious

breakfast , the coffee , tea, hot coco in the lobby , the pool and hot tub

we were hoping after a long day of business traveling the pool would be open - we arrived at 9pm

the pool was finally open! breakfast was delicious

breakfast could have been better

breakfast hours were inconvenient for my party

a great stay; from the friendly staff at check in, spotless room, comfortable beds and wonderful breakfast

we had an adjoining room with family and they had a much larger room with a couch and full kitchen and we payed

one recessed light (out of three) was out above the kitchenette

also on street parking if it was available

bar was busy with only 2 bar tenders so service was a little slow.

great location - fun place with a good bar and good food.