floor room next to mechanical room where we heard a loud humming sound all night, broken toilet, kitchenette

all the bacon and eggs were gone, and the kitchen would not make more, so all we had was toast

ps tell you kitchen lady next time clean the bins when people have finished eating not during

there were no ports for wifi or to charge my phone.

free parking and no hold on credit card

the room was clean, spacious with comfortable beds and full kitchen

the suite was perfect for a multi night stay with the full kitchen including a dish washer

so clean, spacious and all the facilities we needed both in the room (lovely kitchen area with all essential

room size, the kitchen and night light in bathroom.

the kitchen had all the amenities necessary for us for our trip

kitchen/cafeteria had lots to choose from & it all looked nice & fresh, but did not really have

was a saturday morning & would have liked that the kitchen/cafeteria continued to serve coffee for a few more

kitchen staff were struggling, couldn't keep up with crockery & some had bad attitude, seemed

location, kitchen staff, cleanliness was great

on the day of departure, the kitchen was not working, no food, no coffee, no information on the cause

great, staff at desk, kitchen.

the lobby, dinning area, kitchen area smelled terrible and had to close my nose every time walked by, and the

by the restaurant/kitchen near front desk carpeting needs cleaning and can definitely use some ac

the restaurant for lunch one day, waited 20 minutes for our food (told they were backed up in the kitchen

plus there is a tavern with a kitchen onsite and 24 hour coffee and tea

and kitchenette

liked the kitchen didnt know it came with the room

little kitchen

the kitchen set, and the size of the room is great for family stay.

the rooms have a mini kitchen

felt roomy even with a full kitchen

we enjoyed the room clean, all the pluses w/ kitchen

kitchen area was very convenient

everything. we stayed in the king studio and it was very roomy with a full kitchen and a small

a shout out to housekeeping and kitchen crew-i wished i could remember his name that would bring an orange for

size of room and that it had a kitchen

was very comfy, very very quiet,excellent cute kitchen right in room with all basic necessities

was like a kitchenette style setting with cabinets, silverware, glasses, refrigerator, freezer, ice inside the

nice kitchen setup with toaster and stove top and good bed

not expect a room with fully equipped kitchen

and helpful, great location, would recommend to anyone, rooms very big and spacious with mini kitchen

little small kitchen with everything you need beds were comfortable

very clean! fully stocked kitchen

cleanliness, refrigerator, mini kitchen and amenities. and friendly staff.

pet friendly, set up of the room with the mini kitchen, breakfast and coffee bar

wifi

were great (full shampoo, conditioner, and body wash bottles), keurig with teas and coffee, tv, wifi, fridge,

breakfast was good. the location was great. the hotel was clean and the room smelt good.

breakfast was good and location is too good

but following covid restrictions, room service is a thing of the past

kitchen staff response; carpet in room was sticky, wasn t cleaned well.

the beds were very comfy, a lot of space, working wifi, mini kitchen if needed

there is a soup kitchen right outside of the entrance, so they are all around

the view from the 8th floor and the breakfast. kitchen staff were friendly.

clean and spacious room, breakfast, small kitchenette along with microwave in the room

clean rooms, kitchenette, breakfast, grab n go food for dinner

our room was huge with a kitchen area (we only used the fridge & glasses), a sofa, comfortable bed, dressing

a comfortable bed, a decently sized bathroom with separate shower room and the kitchen area is functional

the suite, great kitchen area, huge bed, fantastic views, comfortable temperature

the kitchenette, size of the rooms. free breakfast

full couch, full kitchen, great shower. screened in window that allows fresh air.

rooms are spacious and it has kitchen, freezer

we love that it has a mini kitchen and its very homey

the kitchen in the room was a huge plus

room was set up great, full kitchen and everything

kitchen in the room.

friendly staff, room had a full size kitchen, freezer, cooking range and enough cutlery

has a clean kitchen

kitchen amenities included a stovetop, stainless steel appliances and dishwasher

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv, the housekeepers

the food was fresh and the kitchen and dining area was very clean

but women at front desk went in kitchen and packed a breakfast for us

you have great people working there in the kitchen and the cleanup crew behind the desk the rooms are impeccable

only thing that was a little disappointing was that there was a small kitchenette area in the suite, and there

liked the room space in the suite and the fact that they have kitchenettes and ice machines

the pool was great

minute walk to the peer,spirit of boston and resturants, but the hotel breakfast and bar were excellent

the breakfast buffet was delicious, a bit pricey though

much not to like but the pool had kids jumping in it and it was 3ft deep and narrow… the sauna was not working

room service ended at 11pm!

comfortable room with two tv s and basic kitchen

the room was very spacious with a kitchen which we could however not use due to lack of time

complimentary breakfast, good looks inside, calm, comfortable bed, cool in summer, air refresher, kitchen in

loved the kitchen & aesthetic of the room

within walking distance as well as a trader joes grocery store if you wanted to cook in your full kitchen

i loved the kitchen set up and the cozy feel to the room

was so new that there wasn t any crockery or cooking utensils in the kitchen

we really valued the kitchenette (small stove and fridge) facilities in our studio so we could save money

it had a kitchenette with a fridge, sink and dishes even though i didn't request those things

wished there were a few more utensils in the kitchenette in our studio

bar,' kitchen closed at 9 pm on sunday

kitchen closed early for room service friday night. was compensating with 3 breakfast vouchers.

we got to the bar late afternoon on friday when kitchen had just closed until dinner

no complimentary water and no laundry machine. staff are not welcome

the front desk staff and bar staff were friendly and accommodating. the location was great.

) (i think it's a very pet friendly hotel) and i paid $25 to 'adopt' him and got to take him home

just that the bar and restaurant next door were not open but still had an amazing stay.

early check in helpful reception

restaurant and bar down stairs

first i was afraid of its pet friendly policy

loved the amenities. the kids played in the pool and had a lot of fun.

room service and house keeping was excellent

there are no amenities. nothing. no gym, no bar, no restaurant, no business room.

bed was very comfortable the bar and restaurant were great

utilised and enjoyed the excellent gym facilities on the 6th floor and the all-day provision of the chilled

booked this apartment believing it was a private space for one people with private access to a kitchen and

no kitchen nor even a microwave in the communal area in the basement

few kitchen devices, especially a fridge in the common room, would be extraordinary useful

were great, the breakfast was prepackaged items for on the go people, during my stay the kitchen area was being

only suggest it would be helpful to have a little kitchen on the basement where you could have a utensil station

the rooms are large with kitchen essentials

free nespresso coffee machine - well equipped room with kitchen - big room and good location in back bay - no

good apartment:clean convinent,location nearprudential center and star market,owning gym and kitchen can

the kitchen was well-stocked and i appreciated the full-sized fridge/freezer

suite was large and had an excellent kitchen

was quiet, very comfortable and the staff; from the front desk to the kitchen/breakfast staff were awesome

liked the staff and rooms are clean with partial kitchen but location is on highway ignoring that for the price

breakfast was amazing. and the kids really enjoyed the pool. kitchen in room was well equipped.

it is clean and comfortable with kitchen, sofa-living room, super comfy king bed and full bath with large shower

the rooms are clean and fully equipped with a kitchen and everything you need

the kitchen sink had a broken part in it that was not pleasant.

precinct bar and kitchen was lovely too

kitchen precinct bar and restaurant was just fabulous

we liked very much to find within the hotel an exellent restaurant the precinct-kitchen were we had

at reception were friendly and particularly helpful and breakfast and service at the precinct kitchen was very

location. doormen. butler service. room. housekeeping. room service.

there are no dressing rooms in the pool area, so we had to wait around our room for hotel staff before making

breakfast in breakfast lounge needs improvement

question we had they answered they were just lovely people and it was a beautiful facility the pool the sauna

bathroom not cleaned before arrival. property offered a breakfast credit as compensation

kitchen was very slow

is no kitchen or microwave in the room i stayed in, which is okay, just would've been slightly more

i wish there was self laundry service

true to a four star hotel there is a well equipped gym and an indoor pool next to the gym

room service is non existent

the bar was not open

the bar was most of the time closed and there was no foodservice at our arrival available

the room service is excellent

charge for spa / fitness access disappointing breakfast it is not a dedicated building, the hotel only

room service got every item on my dinner order wrong

i was so wrapt to be able to make a tea or coffee and heat a meal in the guest kitchen i would recommend this

also, no coffee maker (had to go to shared kitchen and stand in line)

the guest kitchen was a nice addition as well

also the kitchen could have some snacks or a vending machine for convenience (just an idea for improvement

in addition, the free wifi worked perfectly and there is guest kitchen with free coffee and microwaves

staff very attentive, from valet to room service

gym had no view, being underground is a bit depressing

it was perfect, location, room, gym facilities and view!

the spa was also a great place to workout, relax and unwind

beautifiul hotel great location . kids liked saltwater pool and hot tub.

seven dollars to deliver food from the kitchen to my room

i had breakfast at the oak kitchen restaurant, it was good and the staff were very attentive.

oak room was angry at us for sitting in her empty section after buying a drink from the bar after kitchen close

staff were exceptionally courteous and the oak kitchen/bar was smashing for food and drink

for early check in to prepare for a paper i was delivering at a local university

private kitchen doesn't have a lot of variety at the menu as a five star hotel

the private kitchen is also great

3hrs extra ud83dudc4cud83cudffe the kitchen catered to my special dietary needs

clean and friendly the staff were the restaurants and facilities especially the pool and gym were all great

breakfast not included in room price and quite expensive

the room service was exceptionally excellent

the spa facility and staff were terrific.

wifi connection not included in the rate of the room is really not acceptable!

spa was busy with outside guests which didn t give me the time to have massage sections

wifi is not complementary as well as breakfast which is a complete scandal !

we jumped on the elevator it took us down the kitchen twice

room but do not have any kitchen appliances

from the bar staff going into the kitchen to get some real maple syrup for my whiskey sour, to the bellman who

94 per night, and the fin point bill even included a usd 3 kitchen appreciation fee - plus tips as well

was expensive and an additional charge was added to the bill for kitchen appreciation

another morning, i was told there was no cream for my coffee, but they found some in the kitchen

equipped rooms with kitchenette that allows you to have breakfast in room

the restaurant and bar were convenient, it was nice to be seated outdoors

swimming pool and free wifi are good facilities which increase our entertainment

hotel advertised having room service and when i was ready to order food they said they didn t offer it anymore

had a kitchenette in the room but only 1 plate and 2 forks and 2 baby spoons

the restaurant was not open for breakfast on the weekends

the grille & bar hours were ridiculous. barely open

easy to check in (we arrived quite late). free wifi worked. room was clean.

poor rooms which need a lot of upgrading . not a good facility. no gym. wifi kept disconnecting

the room had a small refrigerator with a legitimate freezer as well as a kitchen sink

appreciated the kitchenette and pool table

our suite was excellent, kitchen area, view and beds

with the efficiency kitchen, we were able to eat breakfast in the room

we had a spacious enough living area, dining table and kitchenette

cons: we had a kitchen but no plates or cutlery included which makes no sense, garbage was not removed

have used more plates, glasses and other useful items in the mini bar considering it had a nice kitchen area

was broke in the kitchen part

but that is why every room is a suite which is tastefully appointed with its own small bar/kitchen area

i merely asked a few days before my trip were there any kitchenette type facilities available

small breakfast selection and small gym.

it was nice having laundry facilities on the premise

wifi wasn t very strong in our room but otherwise it was faultless

no spa or pool or lounge for 400$+ a night

no restaurant or bar but breakfast served to the room was great

the kitchen has plates, pots, etc

room (king suite) was comfy, clean and spacious, well equipped with kitchenette, sleeper sofa, plenty of electrical

standard suites have the bed in same room as kitchen etc

clean rooms with full kitchen.

clean, nice kitchenette and living area

close to fenway, awesome kitchen, and amazing staff!!!!!

everything! i love the full kitchen. and the bed was really comfortable.

location, breakfast, in room kitchen, bottomless apple cider, and starbucks coffee!!

fact it has a kitchen

had a large, comfortable room with a double bed, a large fold-out sofa and a fully equipped kitchen with everything

didn t like being charged a 7% kitchen fee when we only had drinks at the bar

restaurant kitchen refused to take an order as they close at 9pm

unfortunately, the bathroom vent brought in an unpleasant smell possibly from the kitchen which made

room service between 9pm and 7:30 am

gym is a bit too small

possibility of doing laundry on premises

wifi unusable

if your expectations are for all the amenities of a modern, luxury hotel room service, vending machines,

ask for would be additional towels, an ironing board in the room (instead of having to use the laundry room)

wifi didn't work. bathroom across the hall from my room so i had to use a key.