the indoor swimming pool was too cold

i'd rather pay a higher rate and be offered free room service and coffee

for both my rooms, would not give me the key for my second room because it was somehow in my kids names when they were only listed as guests at booking, told they had to call to change name on

the pool was beautiful and resort-like, with swim streams and lounge chairs, and the gym exceeds

room service quality was poor. bread was a bit stale.

the room was incredible. nice to have a full kitchen and separate bedroom too.

i understand suites are available but if a full kitchen isn t needed a microwave is handy to reheat leftovers/takeout

! bedroom suite with kitchen was fantastic!!!!

the place was clean and spotless; we got a beautifully furnished suite with a full kitchen, 1

everything. the kitchen is small but well equipped.

also had a well equipped kitchenette with table chairs full size fridge, microwave dishes cutlery and utensils pots & pans

friendly staff, comfortable room with a full kitchen, would be perfect for a long term stay

nice clean, nice room and pet friendly environment, kitchen awesome home sweet home

the kitchen in the room was nice, clean, and easy to use

missing kitchen utensils, tumblers

kitchinette is more of a full on kitchen

room is clean and it has all the stuff you need in the kitchen if you don’t want to buy food outside

loved the small kitchen. great to cook meals during our stay. breakfast was amazing.

the amenities ( equipped small kitchen) free breakfast and location

i like the room that has kitchen. it’s clean.

pool area didn't have enough towels for the family but we did go later in the evening so very

was just sad that the spa was closed, would have been great to use while the kids played in the pool

she offered us an exceptional extras including a late check out to make sure we are all rested well and not to worry bout waking up late the next

breakfast options...

we had two young kids who had a few stuffed animals they brought along on our trip

kitchen in the app. is complete empty

spacious room with kitchen but absolutely no dishes of any kind. this could be due to covid!

the carpets were full of dirt, the shower wasn't clean, the kitchenette in the room was full of food crumbs

the only odd thing is the kitchenette suites, have a microwave and full kitchen cabinetry, but no crockery and only random

was pleasantly surprised with little kitchenette

big room with couch, table and kitchen.

and the kitchen in the room is great but needs scissors only thing missing

staff fresh free breakfast pet friendly amenities free parking and free wi-fi the room has kitchen that allows you to cook and store your food if you're on a longer stay

that it has a kitchen

bed was very comfortable, i loved the unique room layout and kitchen which was stocked with dishes & stemware

i like the early check in upon request

late check out extended free parking

quiet location with hugh parking space and friendly staff.

parking was easy

parking and location

not enough parking , and need more staff at front desk for check in

not much parking

we did had the free breakfast because we had meetings to attend earlier.

i was only there for one night. the breakfast is very basic but i didn't expect any.

breakfast area could of been a little bit better maintained, cleanliness..

good, very friendly and cordial attention, i would definitely come back there, the ideal small breakfast, i greatly appreciate how clean the room left me on the days i was there, thank

the continental breakfast was disappointing and the parking was limited and tight.

had to get the attention of someone in the kitchen to make another pot of coffee

kitchen workers miserable and unsmiling

machines and they wash badly and the even worse dryers, do not use them and they do not have a kitchen to cook, not even an electric

was burned very severely in the lobby after getting a cup of very hot water from the kitchen staff

in-room kitchenette, high ceilings, on-site laundry, very quiet, friendly staff, near ttc

having a full kitchen allowed us to bond as a family over home cooked meals

having a kitchen

clean room with all necessary items for bathrooms and kitchen the most comfortable mattresses (clearly new) and soft sheets and pillows

also the kitchen came in handy

the two bedrooms and two full baths off the kitchen/sitting area gave us the room we needed and everyone had a great time

complimentary breakfast was not the best

it was very hard for my young child to be in the pool as there were older kids not respecting their surroundings

they were not very friendly when we walked in and when we asked for a late check-out they were giving us attitude

i want to thank the kitchen staff for their friendliness, helpful, and fresh breakfast

requested a late check out and they accommodated graciously

full kitchen ammenities is a nice feature, it is new so most of the things worked

really like how well the room service organizes our stuff while they make the bed

no t enough handy cap parking

ile not terribly pretty, in a parking lot behind restaurants and a gas station) but the interior of the hotel and rooms were

parking area a little concerning, dark in areas and people hanging out in parking area

bright kitchen and meeting area at the entrance

i liked the in-room kitchen, very handy

we liked the kitchenette in the room. rooms were clean.

i liked the kitchenette in the room - very convenient

clean, great service, nice pool and workout facility

on site laundry. tv in each bedroom. front desk attendant was exceptional!

the price it was fantastic and 100% would stay again, there is a large games room, a kitchen and laundry room guests can use

laundry facilities were good as well

laundry facilities were very good

nothing - it was perfect. we needed a kitchenette and laundry facility. this had it all.

the breakfast was very good with warm dishes a d a variety of fruit. the kitchen was a plus.

the front desk, maintenance gentleman and kitchen staff were amazing and very personable

love that they it was very clean and we had pretty well everything we needed in the kitchen area

was surprised there was a small kitchenette there, complete with pans and utensils

large and comfortable shower, kitchen equipped with refrigerator + dishwasher and large microwave

the kitchen facilities in the room were excellent

very big living room all equipped kitchen and perfect friendly staff

the full kitchen is wonderful to have and the location couldn t be better

suite was recently renovated and very clean, and having a small kitchen was handy

this is a former apartment building converted to hotel so includes kitchens, living and dining rooms so great for groups and families

eaning or kitchen staff)

th no kitchen of course)

the kitchen closes by 10. there was no late night snaking or desert available

the open kitchen in the middle of the room is a nice touch, but i did feel for the staff during dinner

so there were long wait times and always filled with staff with large push carts

are some kitchen facilities, but there was neither a cloth nor paper roll and no dish-washing detergent

kitchenette was really just microwave small frig and coffee maker

downtown location, kitchen supplies like plates and cutlery were unexpected, good coffee in the room

nice shower and mini kitchen.

we have a sofa, and a complete kitchen with microwave, freeze, toast, electric jab and a mini hitten

wifi not the best

wifi. system kept failing

enjoyed the wine reception in the afternoon and coffee bar in the morning

location was perfect for proximity to our kids apartment

te riser).

the location is superb. the kitchen is fully equipped.

the kitchen exhaust fan was grubby and didn't work

there was no toilet paper and no paper towels in the kitchen

but everything you need for a central stay in toronto clean, good bed including sofa bed, all kitchen utensils and appliances work well even some storage/ sandwiches boxes and a reusable ice

location perfect. view amaizing. kitchen very good.

self service laundry, barber shops, super market (fresh co) and couple of other shops within walking distance

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long, black hair on them

i like how they have a nice laundry room where you can wash and dry your clothes

bonus for having a laundry facility on site which is cheap to use

the front desk upgraded our room to accommodate for this, we ended up with a room with a kitchen which we did not want or need

room with balcony and kitchen

food chunks on the taps in the kitchenette, dirty watermarks on the light switches, lots of stains on the curtains (in all 3

was tiny and there was a bit of mild on the ceiling and lots of paint peeling in the bathroom and kitchen area

is not provided instead if you want one the staff will offer you their room with kitchenette which is a bit pricy

location was great, close to the street tram lines, staff answered all the questions we had, laundry was great and plenty of little eating places near by and a very good supermarket

a two bedroom apartment with a kitchenette, laundry in the building and cool common spaces

the fitness centre was super convenient too

there is a pool table, laundry and pingpong on the second floor

great facilities such as laundry

having laundry machines in my room.

you sir for free upgrade to room suite and great wifi network

the gym is well equipped

the location was good for the kids to walk around.

also for a 4 stars i would expect to have room service all days but one day there was not i had to prepare myself the bed for the 3rd person

was actually a hostel, with a communal kitchen and shower

everyone had acces to the kitchen, but not everyone cleaned up after themselves

the kitchenette was small but sufficient for making a quick coffee/tea, and the fridge in the room was

tv and air-conditioner and there were washrooms and showers down the hall and a communal kitchen

second floor has a nice seating area and kitchen and the roof top balcony was awesome

the upgrade was an excellent suite. kitchen was very good. room very quiet staff very pleasant.

room was perfect for us. loved the full fridge and kitchen! great pool.

stayed at one of the luxury king suites with a small kitchen

upgraded us to an exceptionally pleasant suite with full kitchen and two tv s so we were able to cook and eat onsite an excellent location close to

me items every day, but a good variety) or ordering from the kitchen

kitchen facilities great from cofe machine to glases, two pots, washing mashine for clothing and

well located, very comfortable and providing all needed amenities (from full equipped kitchen to minimally equipped complimentary fitness room), everything functioning well, no noise

well equipped kitchen and comfy beds

spatula, & lights not very bright so hard to read a book without sunlight unless you read it in kitchen

2 washrooms and full kitchen were very helpful as

good location , very friendly staff especially the cleaning and kitchen staff

there was also a guest laundry, which was well-priced ($2 to wash and $2 to dry) and very convenient (+) laundry room (+)room very clean and with necessary accessories, staff very kind, the breakfast rich and various, laundry, free coffee and ice for beverage always ready (+) coffee machine in the room, iron, hairdryer, laundry on 4th floor, ice machine (+) convenient laundry in hotel, snack bar in foyer and iron and ironing board in room (+) there is a guest laundry room (+)free breakfast, wifi and it is secured, laundry available, interconnecting rooms (+) the onsite laundry room was great and you bought tokens from the concierge so didn't need to source coins (+)seemed really good (yet i didn t use them) - gym, snacks and drink shop, even a little laundry room for guests use (-)feel i was given one of the less desirable rooms on my late check in, i was right next to the laundry and elevator, which meant a little noisy (+) the on-site laundry a god send

wifi kept asking to log back in, but not such an issue, as the internet speeds have been excellent

the wifi on my iphone kept disconnecting and was generally unstable.

love the breakfast buffet offered during my stay at holiday inn express

carpet in room needs replacing. 17% gratuity plus $3 delivery charge for room service.

the room service was among the best i've experienced, considering i stay in hotels 5-6 times a year

wifi is bad, cannot watch videos

had room service, good

no pool but they have a hot tub and sauna in the gym

location and the room which was very spacious with a small kitchen. very convenient.

the room also had very helpful amenities such as kitchen sink, stove top, fridge microwave and a dish washer

we loved the shower and the kitchen as well

kitchenette

i really appreciated that my room came with a kitchen that had a stove top and plenty of pots as well as utensils

everything, location, room, pool all was amazing

accommodated my 2 queen bed request kids loved the indoor/outdoor pool

kids loved the pool it was very clean and modern rooms

location, staff the gym was amazing

lovely pool and good gym. central location

kitchen facilities were really handy when travelling with a toddler

kitchen equipment was available when needed

a kitchen with the room.

it was a large room and i loved having a kitchenette.

it has its own kitchen, the bed was so comfortable and the air worked so well

the size of the room, the quiet room. big kitchen .nice bathroom. room 123! is the one to ask !

the room was large with high ceilings, sitting and eating areas and a kitchen

very private and quiet. very big room with kitchen.

kitchen room staff

the room we had even had a kitchen with was surprisingly nice