customer service at the front desk as well as kitchen staff for breakfast & cleaning

kitchen and bathroom sink did not have warm or hot water. the shower did.

felt like home with full kitchen

hot water comes after long time post opening the tap in kitchen & wash basin

from front desk to kitchen and most specially kaleib

appreciated the full kitchen

loved the open concept room and the kitchen/shower

to the airport, spacious with complete kitchen facilities and all the amenities one could want it need after a long and tiring day of

facilities, big rooms with sofa and complete with kitchen appliances

fully stocked kitchen nice for enjoying happy hour and morning coffee

internet was intermittent, breakfast options were limited.

my info said that breakfast was included - when we got down for breakfast the host said it was not included

included breakfast and the beds were so comfy!!

friendly staff breakfast was amazing

spacious room with a good buffet breakfast.

the breakfast and thr dinner at restaurant. staff was friendly and a.azing.

was farther than expected from airport airport shuttle never came way too expensive

also any hyatt place that i ever stayed offered the free breakfast but not this one

restaurant, gym , pool

breakfast and clean rooms

strength of the wifi is weak

delicious breakfast

not room service during the stay

breakfast area is kind of small

parking

were able to accommodate all 6 of our family and appreciated the full kitchen with all the utensils and even a dishwasher which helped as we left early for the airport

room was big and comfortable, two bedrooms, two bathrooms, kitchen and fireplace

further comments, everything is perfect that room studio, we love the kitchen

kitchen was very well equipped, it had the extra blanket and pillow ready for sofa bed

i liked that there was a full kitchen

the kitchen in the suite

and half to check the availability of the room, she upgrade my room from standard to room with kitchen, which i really enjoyed it with my kids

the style, amenities, facilities, kitchen, separate bedroom

returned the receptionist recognised me (light blue head scarf) and upgraded me to a room with a kitchen at no extra charge

room was very clean, and enjoyed having kitchen amenities

we didn't want pools, and gyms

the laundry area

the linens were dirty, there was an undisclosed 200 dollar deposit at check in, the laundry on site did not work, the only amenities are a cheap coffee machine and a juice machine

we especially liked the coin-operated laundry facilities on the premises

no pool.

cident in the kitchen they said)

large suite with kitchen,very comfortable beds and very quiet.

at 7am lasted for 10 mins with blazing sound and person talking over speaker

they didn't have the amazing cookies as usual, since the kitchen is closed, which is understandable

we had trouble on our previous visit with wifi not working but this was rectified this time

housekeeping dont take away dishes from room service

pool had a scum line around the surface where kids had written in it with

restaurant was good and check-in and dining staff were so friendly and patient with my kids

early morning shuttle was first-come, so messy. hard to find a luggage cart.

5 minutes drive from arrival hall at the airport, you can call them and they’ll send you a free shuttle in a couple of minutes the driver was so nice and polite, when i got to the hotel he helped

was a strong mouldy smell coming from both the bathroom and kitchenette sink drains

negative is that there is no dishware and not a single item of cutlery in the suite, which is a kitchenette

when i asked for clean towels halfway through my stay these were just dumped in the kitchen, not even placed in the bathroom

large rooms with kitchenette and living room + friendly staff

the kitchen was not well finished

sized suite with living area, fully equipped kitchen and separate bedroom

honestly, for the price, we were blown away to have a suite with a full kitchen included

in the king suit and the view was nice it was facing the golf course with a little pond had a kitchen inside fully equipped very clean inside no complaints

the kitchenette and that it came with cutlery and plates plus toaster and kettle

the hotel rooms, they had everything we needed and we were pleasantly surprised to find a small kitchen with appliances, cleaning products, etc

a kitchen oven to cook on and a table to sit at and play cards on with friends was awesome

layout of the double suite was fantastic, it was clean, all of the amenities in the kitchen were great

modern with big rooms and well equipped kitchen. you have everything what you need. inside pool.

amazing hotel great rooms clean and nice kitchen facilities with everything you need and more

very clean and large suite with kitchen.,,the included breakfast is fantastic.

spacecious room, kitchen space with sink, microwave and fridge, big clean bathroom, beautiful

a bit pricey or expensive than other hotels with fully furnished kitchen.

should be a kitchen to serve evening meals

on sight kitchen so couldn't order a late night meal

had to go to the hotel next door for a snack after we arrived at 8pm because the kitchen was closed

was offered a late check out and it was appreciated but wasn’t needed since my onward flight was at 1300 the

shuttle service to the airport

very quiet location, close to airport. has free shuttle service.

was very bad specially if you are traveling with your young kids, not nd to breathe that going to your room at

very clean staff were amazing great shower pool hours were very long

breakfast was great, location was exactly where i wanted to be

breakfast is good

loved everything, the breakfast and complimentary lunch was awesome ans well presented

full kitchen (minus an oven), large modern bathroom, lots of storage and open floor space

proximity to the airport. large room with kitchen facility

with a full kitchen, fridge, microwave, stove and all utensils

loved the room, great space and the kitchenette really makes it feel homey because you have cups, plates, cutlery, a good size fridge

there is a full kitchen in there too

very clean; towels were soft and not crunching

was only one chair in the room, which meant that one of us ate a room service meal standing up

right on their end always presented calm and happy faces :) the pool and gym were great for the kids

the gym and swimming pool are really small and comparable to

gym equipments were broken tv in the gym can not br changed channel wise elevators - use of card

tiny towels. my room was next to the laundry and ice machine., so a bit noisy

guest laundry, even though the washing machine only had one choice of cycles and water temperature

had a laundry room which was convenient

location, liked microwave and refrigerator available with convenient ice machine and laundry

the bed and location, liked the vending and laundry services, liked the view, when i made a booking mistake it was easy to

room service

slow in plowing parking lot after a snowfall

staff was nice and helpful especially drew free parking

i was clean and comfortable, my kids loved the pool and it was close to everything.

kids were completely unsupervised

could be cleaner and the kitchen stools were too hight to sit at the table

room and the kitchen

kitchen supplies

pet-friendly and offers a fairly large bathroom shower & kitchenette.

the room has a mini-kitchen with a stove, microwave, coffee machine and a full-size refrigerator

comfortable beds and layout, conveinient with kitchen, great size, friendly staff

very clean. excellent covid safety system. spacious. full kitchenette.

they have fully equipped kitchen

good kitchen

location, good value for money, loved the little kitchen and wonderful breakfast area that we all could sit together in with very accommodating

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

kitchen sink was clogged, i told the reception but they didn’t do anything, checked in was very

suite room was very nice, we love how there is a kitchen, sotting area and bed

kitchen and room were super clean

was only one staff in the kitchen and dining area

loved that we had the room for my children to move around and the kitchen came in handy for all my feeding supplies for my

very clean. has kitchen, microwave in suite which made it convienent for our stay

the full kitchen and brand new flooring

neat and clean rooms, good kitchen

the fact that has a kitchen and you can cook your own food

and to simerjeet from the kitchen who is very helpful and friendly especially with my kids

e only cheese that was available every day) was out one day (they said it was out in the kitchen too), it was very bad breakfast in the hotel

overall the staff were pleasant but the kitchen staff were the best

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

laundry room can have a little device to pay with card or with tapping.

the pool room was very humid

none of the tvs worked so traveling with kids was difficult

clean, comfy, the kids very happy with 2 tv's in the room!

large rooms, large comfortable bed great pool and sauna great bar and meals great service

wifi connection was poor, but i didn't need it because my cellphone data worked

wish kitchen had pots and pans and a good amount of cutlery and bowls/coffee mugs/drinking glasses

great value for a 1 bedroom, living room and kitchen. lake view was nice.

spacious room with a half-equipped kitchen and a comfortable living area.

would have been nice if the restaurant was open to guests and if there were pans in the kitchen

size of the suite was perfect as well as having a full kitchen was amazing

was good, parking was easy to access and the facility was modern along with a good comfortable bed

machines and only 1 kinda of work, this

nice place, clean room, good wifi, basic breakfast is included in price

good breakfast

staff was friendly and helpful with parking

value for money convenient place food available just next door nice swimming pool

pool hours should be longer

pool was a little cold

room and the hotel itself was beautiful and so clean, the pool was warm and clean aswell

pool and restaurant were closed due to covid19 but its fine.

the kitchen and neatness

at all in the first room so then we moved to a second room and the exhaust fan only worked in the kitchen not in the bathroom and also the second room was very dirty sticky stuff every where we

and i loved that i could have a balcony and i loved that there was a full kitchen even a dishwasher and oven stove,fridge tea kettle coffee pot

bags for the first couple of days no light bulbs in most lights beds not made any of the days no kitchen supplies sheets not clean toilet paper did not fit in holder light on mirror in bathroom

while we didn't need any of it, the kitchen had no utensils though i am sure this will be remedied

the size of the room and the mini kitchen was the best of anywhere i have stayed

they had a stove in the kitchen

the rooms were much larger than we expected, including a kitchenette and lounge area

i love that it was homely. the kitchen area was perfect and love the space in the room

the kitchenette and the king size bed! breakfast was also great!

hotel overall was very clean,modern and the pool and fitness room were also well kept and large

pool had no towels upon arrival but a quick phone call from the pool phone to the front desk

pool has to be open later. i’m a trucker and i come in late

you can also enjoy the nice gym and pool

the water of the pool was cold.

the bathroom had mould in some spots, the furniture in the room was loose and very flimsy (desk, kitchenette stool, and sofa couch)

ordered the deluxe room with a kitchen and when we went there wasn’t any we told the staff and they said that the room that is

they finally moved us to 220 which is freezing and the kitchen sink leaks everywhere so i had to put a towel there

i paid a lot of money for suite with a kitchenette and there was a big crack in the counter that was fixed half a** with what looks like

it said there was patio and kitchenette

the property itself was not clean, the sheets on the bed were not clean, the kitchen utensils and cookware were deteriorating

and comfortable space with a full kitchen

the kitchen is well equipped and very clean

the washing machine and complete kitchen are very convenient

the kitchen was well equipped, and both the bathroom and bedroom were clean and well maintained

the kitchen oven didn't work

on the thin side, no kitchen is bare no cookwares and utensils

advertised with a kitchen but only a fridge and microwave

door lock didn't read the key very well. shared kitchen was locked.

tiny table in kitchen but that didn't bother the two of us

room why compact was very nice, very clean & comfortable bed and lovely small kitchen

kitchenette comments: coffee mugs were on the very cusp of being too big to fit under the nespresso

comfy bed - room fairly well equipped, some kitchen bits let you do some basic things - nice rooftop (for whole building) - decent location

could use utensils in the kitchenette

and care that went into setting up our room was super obvious, right down to the plates in the kitchen

hip and cool place, with a nice rooftop bar and a restaurant

aware this hotel has busy bar areas and some rooms overlook a busy queen street west expect low noice due to both

in-room bar fridge and tea & coffee making facilities no cupboard: fine for one night, but room constantly

nice atmosphere, friendly staff, cool bar & room. will come back.

drake hotel is in an awesome location, surrounded by great bars, restaurants shops, and it's so easy to walk the whole neighborhood

ice pail was dirty. snack bar was ridiculously expensive. besides that, no complaints :)

— a full big box gym with a connected hall to the hotel

the pool, the spa, the staff

as the mom of kids with special needs, that really means a lot

the restaurant and bar had great food also