cell phone service, wifi lousy, worst of all the coffee in the lobby was weak and downright horrible

zac the bartender was great

was old, broke table by bed, tv did not work, wifi was also down, outside room area very old, boards needed replaced

the toilet didn't flush , tv didn't work and also wifi didn't work

the pool

no hassle early check in.

have been nice to have hot food at the breakfast

also breakfast is included

believe i pay for a good hot breakfast never received it the room was smaller than image but made

it was very clean staff was very friendly and helpful location was great the breakfast was good

staff was so accommodating, facilities were exceptionally clean, and the breakfast was excellent

breakfast was very good, and the candlelight dessert was a nice surprise

we were pleasantly surprised by the evening dessert and breakfast

nice secluded location. wonderful breakfast with a gorgeous view of the nearby mountains.

the staff was very friendly, the breakfast was good, and the inn itself is gorgeous!

waterfall and pool was not operational

are amazing, three people working around bar area on the 4th of july were the best

we visited off season so pool etc closed but very nice to walk around the property

restaurant and bar were closed for the season

they told us we cld just hand out on the property or in the pool until the room was ready

the bedding was soft and comfortable, continental breakfast was nice with easy check in and check out for the price

been staying here awhile now and loved that the new owner started having breakfast my rooms have always been clean and staff has always been friendly and helpful and the

did not go to breakfast

had an outdoor pool but it wasn't as warm up there as it had been where we are from

breakfast was good

i really liked the pool and going off the diving board

nice playground for kids

breakfast was okay, but adding some fresh fruit and yogurt would really make it better

need a laundry room. so you don't have to pack dirty clothes back up.

wifi was hard to get. pool filter was not running,lots of bugs in the pool

i arrived at the gorgeous property and i was checked into a double bed room with a kitchenette

tiny and outdated, kitchenette outdated, that and closet smelled moldy, noted mold in closet so didnt use

we only stayed one night but liked the fact that it had kitchenette

we had a small kitchen in our room

i was hoping the pool would be open but it was not, but thats ok

plenty of space to park our suv and trailer in adjacent land

parking for our truck and trailer wasn't the most convenient

pool closed, no breakfast bugs, i wouldn't advertise this location

the hotel is great. the full kitchen and room layout are nice

front room has a common area with sofa chair and tv and a small but complete kitchen

our flight home, but our suite had everything for a longer stay, including a fully equipped kitchen

luxbury was a great choice for us since it had a kitchen area where we could have meals in instead of eating out all the time

large living area with a mini kitchen

there is space to store groceries above the counter in the kitchen area and the refrigerator and microwave worked well

kitchen had all the essentials

it does not have a kitchen area and it's small

we had a full kitchen, 2 baths and three bedrooms, the front porch was nice for sitting outside and enjoying the

us and we had plenty of room , the cabin was clean and didn t have the musty hotel smell, the kitchen was furnished with pots and pans, there was a gas grill in the garage but we chose to use

access , swimming pool, kitchen,rocking chairs and casino was 10 minutes away

i loved the fully furnished kitchen. the decorations of the room was very comfortable.

amazing full kitchen; full size everything and in a separate room large enough to enjoy being in it

i liked the full kitchen and the view of the river

loved having a kitchen

kitchen was huge and great lay out

pool is at the adjoining property, rooms were not ready at check-in, and be sure to wash any dishes

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump from one of into the other

pool is very small and the design with a shallow top tier separated from the not all that deep

pool/hot tub is great

no pool.

wifi wasn t so great

didn t give password for the wifi to us

wifi could be better

clean laundry machines ($1 (-)room could use a little more lights, and no laundry access. wish i could have stayed longer. (-) though we don't plan to wash our clothes until we get home since we brought enough, there was no laundry area (-) no working laundry machines, without out of order signs on them, as advertised (*) apparently don t use bleach on the laundry (-)pool was gross ,no laundry facilities, no ice machine,vending machines didn't work (-) i asked for it to be cleaned and they came and took the trash and laundry but that is all it was dead bugs in the floor and bath tub was gross (-) it gets better not only did we have to deal with the extra guest we had to go and do laundry there went another 100

loved the offered combination of a room with a couch, a mini kitchen, a free full breakfast and a balcony overlooking a rushing creek

room was large, really enjoyed having a kitchenette

the need more lighting around the kitchenette and in bathroom area.

loved the kitchenette

we had kind room with a living room with kitchenette, it had everything you need

because i have two picky eaters we usually stay in condos to have access to a kitchen but the kitchenette in every room is what sold us

accommodation is very good, the room is very comfortable and the kitchen makes it very easy, especially for those with children

big rooms, kitchenette, family friendly. kids loved the pools. just a great hotel.

were no pots and pans in the kitchen

the beds were great i loved the little kitchen and the room was big enough for six people

i also liked the pool

no continental breakfast or breakfast options. small bathroom.

the location was good. did not offer breakfast there.

we didn’t eat breakfast

beds not comfortable. the sheets made me itchy and my kids killed a bug.

i loved the location, i liked that it had a kitchen, its own laundry room; i felt like home.

loved the space inside. laundry room, and the kitchen is great.

upstairs tub insert unstable balance. kitchen drawer was missing face and exposed.

the staff takes special care to provide visitors with everything they need in the kitchen and elsewhere

everything was comfortable a living room and dining room the kitchen, the bedrooms

was a great place and all employees where great and clean please the pool was clean the staff really kept a good

quiet and spa tub in room.

wish they had an outdoor pool since its so hot in the summer months but the indoor pool was the perfect size

the spa tub was relaxing after a long day

jill was so friendly during check-in, the indoor pool is nice and clean, the property is well lit and my daughter and i felt very safe

loved the activities available for kids as well as the pool area that had a slide and was shallow for safety purposes

heated outdoor pool, lazy river, planned activities for adults and children every day

and drinks from the bar and staff was excellent

i love that they are pet friendly and they have a dog park

the arcade the bowling the food the bar were all spot on

breakfast wonderful staff,clean pool,located across the street from trolley stop,we plan on booking here again next

so we didnt get to use the pool/spa area

the pool was awesome and the room with a spa was excellent

the hours for the pool and hot tub. i think it should be open longer

it has an indoor n outdoor pool

lol and that it did not contain a oven but the kitchen had everything else

nothing really except some of the plugs in the kitchen didn't work but we made do.

we loved the extra space and kitchen facilities

it had a full kitchen plus a washer and dryer

the size of the rooms, the view, the amenities and full size kitchen (save money on meals)

we enjoyed the large open lobby to gather with our family along with the breakfast bar and pool area, the location was great being set back away from the road and was much quieter

pool and spa area very nice

clean, comfortable beds and great pool area for kids. awesome breakfast bar!

the rooms were comfy, the pool area was great (loved the movies) and staff were all really nice

the breakfast was hot and good

the little kitchen in the room

love the kitchenette

had a room with the kitchen in it but they didn't have any dishes or pots and pans or silverware to use

the room with kitchen was great & the shower was amazing

the kitchen floor was filthy.

like that the rooms had a separate bedroom from the living room and kitchen i also like that the property was easy in and easy out with a red light off of the main

was a huge room with a full kitchen

had a suite with a kitchen, living room and bedroom

much better than a hotel room with more space, kitchen facilities, separate bedroom, great breakfast

there was a bedroom, separate living room space and kitchen

the ice is a bit far and the pool was pretty cold

large free breakfast with multiple items to pick from

house keeping and laundry workers were dressed in inappropriate attire unbecoming a hotel worker or professional

the room was large and clean. bed super comfy and breakfast was great!! great customer service!!

everything was great besides the laundry

spacious rooms and a small kitchen was great

we had the one bedroom suite with a fully equipped kitchen

do not have any ice machines on the floors and we were told we had to wait until 5:30 for the kitchen to open to get ice

i liked that the room was separated by a door from the living room and kitchen

nice with good amount of room with the kitchen you can have full size stuff and bring and cook food

the room had a full kitchen equipped with everything you needed to cook with

along the river next to the hotel convenient location in pigeon forge great room layout liked the kitchenette plenty of towels comfy bed pricing was excellent

the room was very roomy with a full kitchen

the room was large and loved having the kitchen

great breakfast very good.

the bar and kitchen area needs more help. they were working so hard and running behind.

we even ordered a pizza a dessert from the kitchen and it was so good

breakfast was great, kitchen staff polite.

the staff were friendly and we had good service at the bar/kitchen

the patio area is incredible with splash pad and pool, whirlpool, fire pits and rocking chairs

our family loved the coziness and the fact it had a pool and hot tub!

downstairs to laundry facility, and that housekeeping was very limited

need some air circulation in pool area was extremely hot sitting with kids in pool.

staff was friendly but not helpful when confronted with issues (ie: laundry)

dryers in the laundry room were a joke

spacious room, full kitchen, large bathroom, great shower, very clean, good

kitchen

the rooms kitchen area was wonderful

staff was incredible, the in room kitchen had everything we needed, and the personalized warm room welcome was also a nice touch

the room was spacious, plus a decent size kitchen and bath.

breakfast can be a better selection

should be one set pet fee not per day

breakfast muffins. ud83dude02

really but it would be nice if they would offer breakfast till 10:30 am like lots of resterants do , when we are on vacation we dont wake till

nice new spa tub in it

loved having a little kitchen. the breakfast was super. the grandkids enjoyed the pool.

the beds were comfy, the room was huge, the kitchenette was great and the breakfast was a huge hit every morning

nice kitchen with large refrigerator and microwave

pools, beds, kitchen, distance from dollywood, island

room, kitchen, pool, location