that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken

condition of our room s bathroom was poor (moldy grouts, paint peeling off the ceiling) bar closed on

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

men in the pool swimming laps so there was no room for the kids to play

we travel we always book a room with kitchenette

breakfast no coffee rooms need a little tlc good cleaning bathtub dirty, beds were comfortable,,

wifi they gave our room to someone else no tv bugs everywhere literally slept on top of the

we arrived, the fridge was not working, the microwave was dirty, the wifi was off most of the time and

also, the pool was so bad them i can't wash my mop in that pool

pool was clean and clear. lady at desk was nice and she tried to help us.

clean, accessible, good water park.

room for 4 rambunctious kids

clean, safe for children the waterpark amazing team to watch the safety my very favorite part the pool is

the spa was excellent and their massage therapist did a great job

pool water was a little too cold for the kids, compare to all our previous visits where the water

couldn't log on wifi.

safe and well lit entryways and ample free parking

the kitchen was stocked with dishes and dish soap

we didn't use, but the guest laundry facility is nice

i like its facilities, laundry room, the kitchen is large and there is a good cookware set

price ice machine laundry not working

pet friendly

clean facilities staff is very friendly love the spa bathtub and a great continental breakfast as they have a

staff were great house keeping is right on top of everything and the wifi is the best i have had in a motel its

the pool was good my grandson loved it

stayed in the family room which is larger than the standard room and included a kitchen

there was a complete kitchen

free to parking and clean room

rooms and great outdoor pool

parking near the ronin and the berakfast

cereal for kids

breakfast was good i love the fact that the kids had a choice of what they wanted to have the staff was very

it was nice not to have to pay for parking by leaving the van at the hotel

breakfast

huge pool and breakfast is great

clean, on site parking, ac, and great location!

got lost because we were confused of the parking

felt at home clean very comfortable perfect for our kids staff attends to guest perfectly he was great will

wifi slow tv receptioncould be better

free parking too

kitchenette room with lots of space

lots of parking

stayed here many times over the last 2 years and have never had any issues, friendly staff, great breakfast and

location, staff, breakfast

good price, free breakfast, wifi, outdoor pool, clean property

swimming pool was green and not in use but the owner was really kind and helpful and the breakfast was good

there is a free parking continental breakfast and a lots of smiles from

great tv and free wifi

also the pool was a good size for us

wifi poor, need more options for breakfast

only one ev charger with dumb hotel policy or first come first serve.

comfortable, shower had good water pressure plus the indoor pool area was extremely cool with a bar just incase

all amenities were top notch, kids had a blast

fun activities for the kids, very clean, close to local shops, restaurants, and tourist sites.

the spa was on reconstruction

the breakfast items could be better and the room bigger

free parking was a really nice touch too

very clean and quiet. free parking and close to restaurants and shopping

does not look like the out door pool is going to open any time soon

comfortable beds and pillows, clean rooms, friendly service, great pools, fridge and safe in the room

the highlander is within walking distance of the casino and

early check in, easy, peasy

facility (but so are most of them on lundy's lane) but great location we could to the falls and casino

room service

was good not too far from the major attractions and fallsview casino

the pool wasn t in working condition

i liked having full kitchen so i could bring some of my own food instead of always eating out

i liked having a kitchen and coffee maker

charging pet fees 30$

little outdated and pool was not in service

were very hard, no bath plug (but noticed after hours @ 10), wifi was slow and

mini fridge, microwave, comfortable beds, great wifi and cable tv.

the advertised pool was empty. their gazebo had a rolled up carpet and a dresser in it?!?

pool was not working this season

was great, but the pool was under maintenance which was a bummer but staff,room and location was good

we ordered room service for the woman to put the phone down on us and not deliver

room service was on point, it was quiet and relaxing

there was a bar and restaurant downstairs you don t even need to leave the hotel

in particular the woman who were the bartenders at the great room bar were friendly and willing to make a

pool was small and overrun with children, a bit of a walk to downtown and the casino

except for one night when it was slow, the wifi was perfect

the hotel needs some general renovation. the pool was closed.

room, free wifi, city centre is accessible either by walking or by public transportation

like the location,my parking spot in front of the room door

a microwave, wifi, mini fridge and tv are all provided

were super accommodating and even allowed for early check in after overnight travel from las vegas

good wifi, nice and friendly staff

there were hockey teams so victoria upgrades us away from them gerald bill and mackenzie at the bar were so

maybe the gym could have a few more machines

gym not well equipped

if the bar had stayed open later than 11pm

parking lot is two streets away, exposed, and ev charging is not available

the bar and restaurant are too expensive.

quite chilly walking along the corridors to the gym as i was in gym shorts.

the superior room view was amazing and we couldn't pull our kids away from the window

reception was very friendly and we were allowed early check in

laundry was available

for elevator/breakfast, keg restaurant was packed and noisy with table next to kitchen, breakfast was the worst

elevatos didn't work and waiting too long for it and also all the stuff in the gym was broken and not

was a family with young children doing laundry in the gym area

wifi internet and parking in weekend and they don t care about residents

location is close to fallsview casino

wifi information not readily available until asked, facilities other than room non existent

the room was clean and comfortable and the kids really enjoyed the outside pool

to be honest nothing like the photos on web site only thing that was ok was the spa bath but even then plug was

the gym was too hot

we are waiting one hour for one bottle of champagne via room service... nobody speack french...

the pool and gym the complimentary coffee and tea at the

our kids were amazed and so were we

in a great area for families with kids, not far from the falls didn’t have to walk a lot with the kids to do

nice good location if your going to a show or to the casino some places are within walking

it would have been nice to have room service

nice big pool, close to all attractions

weak wifi connection is not the greatest and unable to get any connection during our stays.

you needed to activate your room key to use the pool

needed to do laundry and there were no washers/dryers on site so therefore i had to find a place a few blocks

pool needs reservation time to use was an inconvenience. sofa bed was not comfortable.

the whirlpool makes a loud noise and needs to be looked at. woke up my kids

pool is not open our kids was so disappointed .

we were not allowed early check in by 10am, but we were given our room by 1pm upon request

jacouzi in the room, and the pool nice and warm. it was a nice relaxing stay, again.

the hotel also provides free wifi

clean big room, pool, gym etc, three people at the desk

the kids had lots to do in the arcade and they loved the hot tub in the

free wifi was spotty and my husband couldn t even connect to it

kids didn't like how slow the wifi was

i like the location. the hot spa tub it was amazing.

the pool was cold, and the wifi by the room was poor, but ill will give them 10/10

handy restaurant and bar on site

i loved the strawberry with chocolate they left in the fridge, i loved the breakfast, great parking and the

pool was great, arcade was fun

i liked the smoking veranda and the spa tub

the wifi didn t work my last day and the curtains were hard to close fully.

swimming pool and no gym from january

was not in my favourite room in the 6 floor spa room

wifi wasn't working properly in the room.

we were even woken at 4:44 am by loud dripping sounds from outside the window, likely from the ev charger

parking included

wonderful personnel, great location, wifi, parking, spacious rooms, coffee.

wifi quality wasn't good. at night, it was useless.

has a small outdoor pool which i didnt expect

clean room, nice bed , with microwave and fridge, good wifi , decent washroom

i loved that this is the only pet friendly place in niagara falls, we came with our cat and all the staff was

walking distance to all attractions (clifton hill and casinos) etc as for the fair price by location

how close it was to all the attractions, king size bed, and free wifi.

wifi worked and water pressure was excellent

the motel is within walking distance of the falls, the casinos, and all other attractions in niagara falls

the tv and wifi worked well

parking is kinda big enough for cars of all the tenants in

room slightly dated but very clean with great wifi, a modern mini fridge, and comfortable beds with new sheets

breakfast was great for the price

the breakfast muffins and pancakes were very good

no pool

great free breakfast

under renovation, but not mad about it. no pool.

the smell of chlorine from the indoor swimming pool.

extremely clean, loved the room and fireplace!

pet friendliness always makes me happy

very quaint .. room service was fast restaurant was delicious and staff was friendly

the staff opened the fireplace up for us with zero hesitation or complaints

liked everything about he property except the pool wasn’t heated as it says everywhere but it was +30 outside

the daughter allowed us a late check out at no additional cost and the father (shakie) let us park in the lot

not all the sprays on spa bath worked

motel got evrything you need for your confort, nice rooms, confortable beds, clean pool, microwave fridge , and

spa bath after a long day of walking made it 100 percent worth it

pool was very clean

the bath spa was

comes with free wifi, has a pool, and has basic cable channels

the shower was really small, and the wifi didn t work so well.

wifi works perfectly

friendly staff, large clean rooms with comfortable beds, free parking, good continental breakfast

to adjust and a bit noisy what with niagara falls being a popular place for families with young kids

wish there was a pool

quite and comfortable especially with kids

no pool

and the workers are very helpful and nice and they also upgraded my room so had more room for my kids

nice comfort bed, very good continental breakfast, clean swimming pool, my kids love it.

the swimming pool and hot tub were open, which the kids enjoyed very much

pool, hot tub, staff, beds were very comfy, room size was nice, was very clean, all staff very

the swimming pool and hot tub were open, which the kids enjoyed very much

they have free guest wifi, smart tv in each room, and an attentive and prompt front desk and room service when

the pools, gym and sauna were great as well

hotel should have its own kitchen and room service for staying guests.

the indoor pool was also very nice

additionally the breakfast bar is very good, not outstanding, and the cost is way, way too high, should be a

pool area, baskin robins located right within the hotel, very clean, staff are always exceptional,

the staff was helpful. the room was clean and a small gym available was important to me.

nice spacious room

also free wifi

we spent our only full day in the falls doing laundry due to the bugs

no pool and view

the laundry service does not exist

fantastic hidden gym that is within walking distance of all of the sites of niagara

asked for early check in

we walked to skylon and casino niagara which took about 20 minutes

the pool was out of order - staff explained why so it was not an issue.

wifi was weak.

old facility bad wifi

wifi so slow

great location, minutes to clifton hill. free wifi.

the pool would have been nicer heated but over all we still loved it and used it

free breakfast was limited, and not the cleanest set up.

no room service

the staff was helpfull and free wifi was working good too

the room service, the reception, the owner, the spacious rooms, the comfy beds

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to

was small for kids only

pool is so small, only eight at a time

the pool is well taken care of, clean

pool was

i specifically called if we they could accomodate us for an early check in this was about 1230

free wifi, close to everything, has an open pool, and only a block from the top of the hill for when our

the kitchenette area had cupboard space, which is handy

kitchenette was useful

the main floor had an ice machine with water dispenser guest laundry room available

our phones and electronics connect to the wifi right away from previous stay

free breakfast., and receptionist is very friendly.

friendly staff, praat who was at the breakfast area was extremely kind and helpful.

pool facilities were good

pool hours

the stay was nice , clean hotel and room service was nice.

travelled with 2 kids (both under 4) and found the location to be perfect

the room was clean and spacious

my kids had so much fun even at the indoor pool

there s a bar fridge, ice machines and communal microwave on odd numbered floors

no room service. room was not clean. charged extra to be in the main building. no coffee maker.

all of our breakfasts at the falls cafe grill & bar (group of 9) were delicious & plentiful

breakfast was great and the location was fantastic.

the price we paid, the room was adequate however the dresser drawer was broken, there was no slip bar in the

was absolutely amazing, staff was beyond helpfull and kind when we checked in to even our room service ladies

location, wifi.

service, cleanliness, modern rooms, restaurant and shops in walking distance, walk to the falls, casino, sheraton

loved the location. the pool was nice. staff were really friendly and helpful.

look of the inside of the hotel was nice, the beds were comfortable and the room service from prime steakhouse

no bar or casual place to have a drink on the property

across the street from casino niagara and walking distance from clifton hill and many restaurants on victoria

even with the taxes the location is good, parking

amenities offered like the spa were broken the pool was small and the sauna was horrible

the pool was lovely and warm

wifi is terrible, while attempting to watch a 15 minute you tube video, lost connection 7 times

gym wasn t well equipped

laundry machines are available too

spa bath

no elevator for upper floors, no wifi in hotel but you can use the hotel next door in the lobby

water park less than 10 min walk to the clifton hill very close to the rainbow bridge with guest laundry

of a parking lot

the free breakfast was a treat and super delicious

location, outstanding breakfast, huge room (very clean and well maintained)

the room service was quick

had to go to bar for ice

we couldn t watch not even the weather, really caters to the pet friendly lots

the bathrobes, in room fireplace, and the cookies/milk were all special bonuses :)

loved staying at this hotel with my wife and our shiba inu pet

room service breakfast every morning, cookies at night, robes in the huge bathroom, beautiful decor

is a very nice building, close to the falls, with gated parking lot across the street

the breakfast in a bag wasn’t the greatest but kids still ate it.

specially for kids as it is very close to niagara falls observation tower and terrapin point and goat island

with 2 kids) perfect perfect perfect location

the wifi was very fast, both download and upload speeds, good for uploading photos and videos to cloud

if it would have had a pool for our kids it would have put this hotel over the top

we also enjoyed having access to the pool and hot tub to unwind and relax our sore feet

the wifi wasn't the greatest and we had to pay extra for breakfast and parking.

great location... beds were comfortable. kids enjoyed the pool.

laundry made it difficult because we'd been travelling for 2 days when we got there and we then had

pool and hot tub were great & clean (also dated but we didn't mind) great value overall

kids freedom to enjoy themselves

the pool and the spa is wonderful, great location

loved the pool plus the staff was friendly and the room was perfect

great location and awesome breakfast. the pool was a lovely extra and the gym was well equipped.

while you're here do not go to the sheraton anchor bar for wings go to duffs

breakfast could be included

laundry room was helpful

starbucks. fitness gym. clean modern. window sun block curtains

wifi could be faster but location is worth it

like everything the room,staffs, the pool,restaurant and the best is free laundry and free dry

very clean love there s a lot to do casino bar food i just love it

most of us adults are up late

bar staff not as friendly as other resort staff, and the chicken tenders meal made both of the kids sick

bad wifi, noisy room

booking the room, i didn't see or missed the info about smoking room so when i checked in the experience wasn