that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken

condition of our room s bathroom was poor (moldy grouts, paint peeling off the ceiling) bar closed on

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

men in the pool swimming laps so there was no room for the kids to play

we travel we always book a room with kitchenette

breakfast no coffee rooms need a little tlc good cleaning bathtub dirty, beds were comfortable,,

wifi they gave our room to someone else no tv bugs everywhere literally slept on top of the

we arrived, the fridge was not working, the microwave was dirty, the wifi was off most of the time and

also, the pool was so bad them i can't wash my mop in that pool

pool was clean and clear. lady at desk was nice and she tried to help us.

clean, accessible, good water park.

room for 4 rambunctious kids

clean, safe for children the waterpark amazing team to watch the safety my very favorite part the pool is

the spa was excellent and their massage therapist did a great job

pool water was a little too cold for the kids, compare to all our previous visits where the water

couldn't log on wifi.

safe and well lit entryways and ample free parking

the kitchen was stocked with dishes and dish soap

we didn't use, but the guest laundry facility is nice

i like its facilities, laundry room, the kitchen is large and there is a good cookware set

price ice machine laundry not working

pet friendly

clean facilities staff is very friendly love the spa bathtub and a great continental breakfast as they have a

staff were great house keeping is right on top of everything and the wifi is the best i have had in a motel its

the pool was good my grandson loved it

stayed in the family room which is larger than the standard room and included a kitchen

there was a complete kitchen

free to parking and clean room

rooms and great outdoor pool

parking near the ronin and the berakfast

cereal for kids

breakfast was good i love the fact that the kids had a choice of what they wanted to have the staff was very

it was nice not to have to pay for parking by leaving the van at the hotel

breakfast

huge pool and breakfast is great

clean, on site parking, ac, and great location!

got lost because we were confused of the parking

felt at home clean very comfortable perfect for our kids staff attends to guest perfectly he was great will

wifi slow tv receptioncould be better

free parking too

kitchenette room with lots of space

lots of parking

stayed here many times over the last 2 years and have never had any issues, friendly staff, great breakfast and

location, staff, breakfast

good price, free breakfast, wifi, outdoor pool, clean property

swimming pool was green and not in use but the owner was really kind and helpful and the breakfast was good

there is a free parking continental breakfast and a lots of smiles from

great tv and free wifi

also the pool was a good size for us

wifi poor, need more options for breakfast

only one ev charger with dumb hotel policy or first come first serve.

comfortable, shower had good water pressure plus the indoor pool area was extremely cool with a bar just incase

all amenities were top notch, kids had a blast

fun activities for the kids, very clean, close to local shops, restaurants, and tourist sites.

the spa was on reconstruction

the breakfast items could be better and the room bigger

free parking was a really nice touch too

very clean and quiet. free parking and close to restaurants and shopping

does not look like the out door pool is going to open any time soon

comfortable beds and pillows, clean rooms, friendly service, great pools, fridge and safe in the room

the highlander is within walking distance of the casino and

early check in, easy, peasy

facility (but so are most of them on lundy's lane) but great location we could to the falls and casino

room service

was good not too far from the major attractions and fallsview casino

the pool wasn t in working condition

i liked having full kitchen so i could bring some of my own food instead of always eating out

i liked having a kitchen and coffee maker

charging pet fees 30$

little outdated and pool was not in service

were very hard, no bath plug (but noticed after hours @ 10), wifi was slow and

mini fridge, microwave, comfortable beds, great wifi and cable tv.

the advertised pool was empty. their gazebo had a rolled up carpet and a dresser in it?!?

pool was not working this season

was great, but the pool was under maintenance which was a bummer but staff,room and location was good

we ordered room service for the woman to put the phone down on us and not deliver

room service was on point, it was quiet and relaxing

there was a bar and restaurant downstairs you don t even need to leave the hotel

in particular the woman who were the bartenders at the great room bar were friendly and willing to make a

pool was small and overrun with children, a bit of a walk to downtown and the casino

except for one night when it was slow, the wifi was perfect

the hotel needs some general renovation. the pool was closed.

room, free wifi, city centre is accessible either by walking or by public transportation

like the location,my parking spot in front of the room door

a microwave, wifi, mini fridge and tv are all provided

were super accommodating and even allowed for early check in after overnight travel from las vegas

good wifi, nice and friendly staff

there were hockey teams so victoria upgrades us away from them gerald bill and mackenzie at the bar were so

maybe the gym could have a few more machines

gym not well equipped

if the bar had stayed open later than 11pm

parking lot is two streets away, exposed, and ev charging is not available

the bar and restaurant are too expensive.

quite chilly walking along the corridors to the gym as i was in gym shorts.

the superior room view was amazing and we couldn't pull our kids away from the window

reception was very friendly and we were allowed early check in

laundry was available

for elevator/breakfast, keg restaurant was packed and noisy with table next to kitchen, breakfast was the worst

elevatos didn't work and waiting too long for it and also all the stuff in the gym was broken and not

was a family with young children doing laundry in the gym area

wifi internet and parking in weekend and they don t care about residents

location is close to fallsview casino

wifi information not readily available until asked, facilities other than room non existent

the room was clean and comfortable and the kids really enjoyed the outside pool

to be honest nothing like the photos on web site only thing that was ok was the spa bath but even then plug was

the gym was too hot

we are waiting one hour for one bottle of champagne via room service... nobody speack french...

the pool and gym the complimentary coffee and tea at the

our kids were amazed and so were we

in a great area for families with kids, not far from the falls didn’t have to walk a lot with the kids to do

nice good location if your going to a show or to the casino some places are within walking

it would have been nice to have room service

nice big pool, close to all attractions

weak wifi connection is not the greatest and unable to get any connection during our stays.

you needed to activate your room key to use the pool

needed to do laundry and there were no washers/dryers on site so therefore i had to find a place a few blocks

pool needs reservation time to use was an inconvenience. sofa bed was not comfortable.

the whirlpool makes a loud noise and needs to be looked at. woke up my kids

pool is not open our kids was so disappointed .

we were not allowed early check in by 10am, but we were given our room by 1pm upon request

jacouzi in the room, and the pool nice and warm. it was a nice relaxing stay, again.

the hotel also provides free wifi

clean big room, pool, gym etc, three people at the desk

the kids had lots to do in the arcade and they loved the hot tub in the

free wifi was spotty and my husband couldn t even connect to it

kids didn't like how slow the wifi was

i like the location. the hot spa tub it was amazing.

the pool was cold, and the wifi by the room was poor, but ill will give them 10/10

handy restaurant and bar on site

i loved the strawberry with chocolate they left in the fridge, i loved the breakfast, great parking and the

pool was great, arcade was fun

i liked the smoking veranda and the spa tub

the wifi didn t work my last day and the curtains were hard to close fully.

swimming pool and no gym from january

was not in my favourite room in the 6 floor spa room

wifi wasn't working properly in the room.

we were even woken at 4:44 am by loud dripping sounds from outside the window, likely from the ev charger

parking included

wonderful personnel, great location, wifi, parking, spacious rooms, coffee.

wifi quality wasn't good. at night, it was useless.

has a small outdoor pool which i didnt expect

clean room, nice bed , with microwave and fridge, good wifi , decent washroom

i loved that this is the only pet friendly place in niagara falls, we came with our cat and all the staff was

walking distance to all attractions (clifton hill and casinos) etc as for the fair price by location

how close it was to all the attractions, king size bed, and free wifi.

wifi worked and water pressure was excellent

the motel is within walking distance of the falls, the casinos, and all other attractions in niagara falls

the tv and wifi worked well

parking is kinda big enough for cars of all the tenants in

room slightly dated but very clean with great wifi, a modern mini fridge, and comfortable beds with new sheets

breakfast was great for the price

the breakfast muffins and pancakes were very good

no pool

great free breakfast

under renovation, but not mad about it. no pool.

the smell of chlorine from the indoor swimming pool.

extremely clean, loved the room and fireplace!

pet friendliness always makes me happy

very quaint .. room service was fast restaurant was delicious and staff was friendly

the staff opened the fireplace up for us with zero hesitation or complaints

but it was clean and quiet, and pet friendly (there is a fee involved)

great place, nice clean rooms very nice people! free parking was amazing!

location, free parking, pool, and affordability.

first, we dislike that room with smell like smoking

great location, easy access with free parking

poor wifi and tv channels

old tv, poor wifi

the property was very run down. it could really use some tlc. wifi was really spotty

wifi is good

perfect place very beautiful with that swimming pool

for a different kind of tub so it didn't fit and i had to stuff a towel in the drain hole so my kids could bathe

we had a spa room and it was fantastic

no pool

free parking is

clean quiet comfortable very friendly staff family friendly very affordable we got an early check in very easily

the wifi does not work

it was very clean great location and breakfast was awesome

great value and good breakfast

the pool and spa area needs cleaning :)

wifi in some places was not good.

additionally the breakfast bar is very good, not outstanding, and the cost is way, way too high, should be a

upgraded us to a spa room no questions ask and no extra money when they realized they had book our room for a

breakfast buffet with omelet bar was really nice and reasonable price

indoor and outdoor pool

spa tub was small

location between both casinos and a quick walk in either direction had you in the thick of it

it s our second time and we actually went to the pool and gym (facilities were great)

you have to purchase the highspeed wifi. its a must because the free wifi is just too slow.

pool area was great for the kids

wifi had some issues.

excellent place excellent room very nice breakfast

the fireplace in the room was very cozy during a cold january visit

everyone slept great, very restful nights delicious breakfast tasty, fresh, and satisfying room service

another towel bar or two

asked for early check in

no water in the pool, no coffee maker in your room.

staff were exceptionally friendly and able to accommodate early check in

wifi was weak.

the pool was not available

we could n9t use the pool. when they said there was a pool

wifi was poor

the pool was clean, well maintained, and the perfect temperature for refreshing playtime for the kids

very comfortable room, clean and spacious. awesome staff and breakfast! wifi was very fast, too.

no room service

swimming pool and alots of parking

parking is included with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great

the pool is well taken care of, clean

updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but

pool is so small, only eight at a time

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to

parking and wifi were great

they have a washer & dryer, pool, and parking

were kind to accomodate us for an early check in and late check out

pool was lovely well needed after a cold

pool...location

breakfast was disappointing

wifi is good, location is good.. nice to stay for 3 nights..

beds were so comfortable, pool was awesome and so clean, room was clean and 3 minutes from clifton

the kind staff allowed us to do early check in since we arrived before noon

enjoyed our stay here, the room was perfect with a fireplace and jacuzzi

there was an outdoor pool and rooftop where you could see nice views and fireworks

love the food, view, spa, pool, and easy access to the rainforest cafe, and fallsview indoor water park

small bar that was loud since it was surrounded by other shops

room service kept knocking on our door from 10 am even though we requested late check out

parking fee, and outdoor pool is not heated as advertised.

the spa tub how close it is to clifton hill

excellent room service

vending machines were all closed, no clean towels everyday, pool and spa was closed

breakfast at their restaurant was very good and reasonably priced

and cleanliness, but i find the beds a bit small i wish i could move them closer because i have kids

we were offered a late check out of 12 noon or a *discounted* breakfast of 19

the hot tub in the pool area was extremely hot people were just sitting around it because it was too hot

when i tried to order room service breakfast there was no reply at contact number so i missed that opportunity

earlier access to the water park

small rooms, no bar fridge

breakfast was good, but would like there to be some fresh options, such as fruit, yogurt, granola

free breakfast plus the family suite

lots of parking

absolutely beautiful clean great balcony overlooking pool breakfast area free parking

had a courtyard room this time, first time ever while staying here, it was so loud as soon as breakfast started

the pool water is a little cold. unfortunately the laundry was not working during our stay.

the breakfast was outstanding

no elevator for upper floors, no wifi in hotel but you can use the hotel next door in the lobby

wifi was sporadic in our room a walkway to the steps that go up to rooms in 207 area as it is

the availability of a laundry

not notified of bar closure times and a couple of staff a bit abrupt / unhelpful.

bed was very comfy and we loved hanging out by the fireplace.

excellent breakfast included, choosing from their full and delicious regular menu, free wifi, and free parking

free parking

two bedroom apartment with kitchen, two bathrooms and lounge was a great option with 2 couples and to be able

is a very nice building, close to the falls, with gated parking lot across the street

to niagara falls, historic 19 story building with sky lounge views, bar lounge, decor, secure parking, felt safe

we were upgraded to a two bedroom two bath suite with kitchen and living area

additional fee to allow a pet to stay with you seemed a little excessive

there's a nice and cozy area in the lobby with a fireplace, comfortable chairs, bar and tv

the niagara falls park, you can access it through the gift shop, spacious parking available, good wifi, and

hotel didn't have laundry facilities

gym is small but great

breakfast and stay was wonderful we will come again thank you the room was very big we was very

had some issues with the wifi

i brought my family there for my kids to enjoy indoor pool but didn’t get what i expect

was a hockey team full of kids and the whole hallway was turned into a hockey field and the noise was just too

spa tub was a delightful experience and the bed was comfortable

the location, pool facilities & the view

a little more handicap friendly. a hoyer in pool would be appreciated

property was clean and in a good location very close to the casino it was easy navigating around the property

great location and awesome breakfast. the pool was a lovely extra and the gym was well equipped.

5 minute walk to the casino and falls

the wifi works perfectly

breakfast and swimming pool gym

hotel was great for the price, nice indoor swimming pool, friendly staff, well maintained

designed and decorated, the room was rather large - with a jacuzzi in the bedroom and a fireplace right next to

the breakfast was great and the pool was clean

clean rooms comfy beds accomodating staff wifi connection good location

gym and swimming pool

no room service

nice staff room service food was delicious

kids can cut through the casino lobby with an adult which made it easy as the elevators and the

all the amenities, casino, spa, restuarants, pool, and the grounds.

like for pool hours to be open a later, for under 18 pool closes at 8:30 adults 9:30, it would have been nice