noisy air conditioning and no wifi information available. reception staff seemed unhappy

nice and clean, spa bath

hotel was located in a quiet and convenient location with excellent and secure parking for guests

hotel, they made us feel welcome, help us make sure that s my three kids where in the same rooms as we could

the mini bar provide kinds of drink you can buy ,there are also have coffee and other amenities

management was warm and welcoming very friendly so very satisfied, next you notice the free parking is well

need more kitchen facilities like stovetop and more kitchen equipment

was warm and welcoming very friendly so very satisfied, next you notice the free parking is well spaced out and

in newcastle, always clean, tidy and affordable plus the fish ponds are always a hit with the kids

wifi was helpful

location and pool and gym access fab

the staff were incredible in that they upgraded us to the spa suite so she could have an extra relaxing time

accomodating to late check out; wifi was fantastic, comfortable and clean room

swimming pool, a rental cycle stand outside..

location, pool, restaurant, gym

the room is amazing, mini bar with mumm and four pillars gin, the good stuff

beds were so comfortable, room service was delicious, amazing staff and trendy place, amazing location too

the rooftop bar was great and the staff were most helpful and polite

room service was quick and delicious

we had room service which was delicious, they technology was amazing and the styling was just so good

room, great pool, excellent air conditioning, yummie breakfast, big bathroom, parking right in front of the unit

clean and easy checking. easy parking , pool is good. restaurant is nice.

place to stay, large room open spaces to pool area, and a view over the countryside, very relaxing

we did choose this hotel under the premise there was a bar and restaurant as we were tired of travelling

i liked the garden aspect and laundry

spacious room, loved that the room spa did not have a shut down time of an evening

parking was difficult some cars parked taking up 2 spots.

password for wifi was written incorrect and not changed tv didn t work with the remote

location was close to shops & nearby golf club

stayed in room 33, the only apartment with full kitchen

wifi was slow and dropped out a few times while watching

parking was tight but manageable

staff, parking, location, swimming pool

staff were friendly, checked in early, everything was clean and neat,pool was fantastic.

quiet tight parking for our big car but nevertheless was still great

we ll serviced, good bbq and pool facilities

easy booking process, clean room, all the equipment works, strong wifi signal

friendly helpful staff quiet easy access good parking clean great breakfast

laundry facilities clean and accessible

wifi kept dropping out.

the room was super clean, the pool and games room was a huge hit with the kids, free use of the tennis courts

was quiet, comfortable and offered loads of extras like tennis court, games room, gym, washing facilities

my fiance loved the spa bath and the bed was big and comfortable

wifi didn't reach our room but that was ok coz there was lots to keep us entertained

shared kitchen was the best

enjoyed 6 nights at the gateway hotel with our two kids

fast, efficient friendly check in (and out), good parking and although we were on the road side of the complex

the pool was a perfect size to cool off in on the 34deg day

very comfortable area to stay it, parking is close to rooms, clean rooms and very spacious

comfort beds, cleanliness, pool and more shops around

bathrooms and kitchen and bed linen where all clean

spa wasn t very hot a bit disappointed in that as we went to the pool at about 4pm and the pool

was great and with a discount was good value, as long as you're very hungry also had ev charging available -

kids loved the water park, the little train, and the carousel

the kids loved the pool area