i had a non-smoking room that they tried to cover up the cigarette smell with air freshener

lighting is not good especially for a pet friendle hotel rooms were extremely dated continental breakfast was

pool appeared to only have a foot of water in it

the pool could have been up and working, that would have been nice.

stained mattress, holes in the room darkening curtain that didn't block light from the parking lot - room too

pool water was freezing cold and the jacuzzi was closed

to many kids running around and make so much noise

the room was conveniently accessible from our parking spot

breakfast out of 14 days of best western this was a plus

could not use pool full of kids

pet-friendly.

wifi didn t work

did not mention the free wifi at checkin.

limited parking. they no longer have a pool at this location.

staff was nice, the first night there there was an incident with someone smoking weed in the room next to ours

parking lot was littered with cigarette butts.

the rest of our stay the wifi wouldn't work at all the kids got bored and moped around all night

$20 per pet. we had little dogs. too much.

think their pet policies are over priced especially when you are just there overnight, not even 24 hours

have waffles,muffins,fruit,cereal,oatmeal, juice,and coffee,for breakfast

the kids enjoyed the pool

my sink in the room wouldn t drain and was full of hair, the housekeeper had her kids at work with her

the lady at the front desk made my grandkids feel welcome and special

was booked with a no cancellation for four adults had medical issues and still had 4 people but 2 kids 14 years

it's convenient if you have family in eldridge. maybe a good spot if casino rooms are pricey.

the pool and bowling alley were a hit with our kids

that the bowling alley and bar downstairs was being remodaled.

i know you can't have your pet in the lobby bar or restaurant so i left him on the sofa and ordered a

historic building with elegant restorations; spacious and well appointed guest rooms; charming common areas;

nice place, good food and fun. has a bowling alley/bar, pool and nice rooms.

sport bar breakfast your staff took us too the table and forgot about us we waited about thirty minutes

they had a pool and a spa and the casino of course was right at the entrance so you didn t have to walk far

very clean comfortable rooms! food was tasty at the sports bar and grille! nice hotel!

food in the restaurant next to the casino sucks

hotel room was very clean the food we did eat at the restaurant upstairs and even the bar food was pretty good

people were yelling in the parking lot at 1-3 am

dirty, the floor was not swept, the toilet seat was so gross from stains cigarette burns in a non smoking room

the non-smoking rooms smell like smoke

people in the parking lot yelling & loud music,

breakfast was great. - need waffle conditioner and more syrup

some of the breakfast choices were kinda gross. (the eggs)

beds were nicely made nice breakfast. wonderful spa area

with its cleanliness, friendly and attentive staff, and well maintained facilities, including a pool that added

staff was very helpful. breakfast was delicious!

the owners were very kind. they allowed me early check in to get ready for a family event

no breakfast till the c-19 is over safety first we under stand.

breakfast was great and everyone was very friendly

hotel bar was closed on a saturday night. why?!

the pool was very clean as well as the dining area staff was very great i love it.

that breakfast was great

cleaner room, smoking odor, decent breakfast

the breakfast was closed before 8:00.

the breakfast was toast or dry cereal. it was a joke