the location also had a pool and hot tub

pool, hot tub, and gym on site although i was too tired for any of it

great customer service and the wifi was fast enough to stream hockey

breakfast was very tasty

we came here for spring break for the kids to be able to swim

gym facility lacked weights.

convenient location. beautiful room and property. lots of parking.

the breakfast bar and bar but i understand due to the covid

indoor pool and spa was nice

downside of staying with covid restrictions- pool is closed, no daily room cleaning so trash and dirty linens

i did not eat breakfast (just because i slept through it) but the rooms were great, staff was friendly, and

the ice machine was broke and the parking lot was very icy

wifi would not connect at night

staff graciously accommodated early check in

i m not sure about the breakfast because i didn t eat it

breakfast was excellent, friendly staff, cinnabons, eggs, bacon, french toast, fresh fruit.

whirlpool pool gym

room was quiet and bed was comfortable breakfast was great

breakfast was horrible not everyone likes stuff in there eggs and there was no bacon

pool and pool area were not clean at all!

the pool being cold after i called and checked first!

walkway and parking lot were icy.

it was clean, affordable and love their breakfast.

parking out front a little small and tight.

no swimming pool or hot tub or gym due to covid restrictions but still was able to go to the overcrowded bob

nice gym

pool: it was a little sad

booking.com told me no pet fee; however hotel has a $50 pet fee which they charged me.

you show in your listings that you have room service, but you don t have it and haven t for quite awhile

lack of parking

parking lot full of broken glass

requested a non smoking room when i booked on booking

the parking lot and surrounding property was littered

nice bed. loved the whirlpool. very nice breakfast.

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

smell of pet urine throughout the hallways, lack of hot breakfast, broken juice machine and jetted bathtub

the parking kind of sucks

wifi and cable are top notch

on our door after midnight waking us up and insisting that we come to the front desk to pay a pet fee

trashy parking lot & lobby needs updating ... cleaning

price quoted did not include pet fee, eventhough we booked pet friendly room.

the breakfast should have a protein, ie:scrambled eggs or a meat, bacon sausage.

my husband and i didn't know the hotel was pet friendly

, staff hard to find and requests were not fulfilled until following day, bugs in cabinets of kitchen as well

breakfast was enjoyable with eggs,sausage and pancakes

a lot of kids running around all day and night

was not great and sad the hot tub was non functioning as that is why we chose that hotel for the kids

no bar service

this room solely for the hot tub, and once we arrived and took the kids down to the pool we notice the hot tub

weren't told the pool was under construction until we got there

bathroom counter space too restricted and mirror too high. wasn't able to access wifi.

got accused 3 times and profiled for smoking in the hotel room

shuttle service to the cleveland clinic or restaurants

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

would have liked longer breakfast hours for the weekend

gym could make some improvements

i wish they had a airport shuttle

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

the stay was comfortable and the gym was basic

breakfast offered by the hotel and the restaurant attached service was terriable, waited 15 minutes

the free coffee service in the immaculate lobby and he also recommended a great place to get breakfast just a

everyone from the valet to the front desk to the bar and amenities were so personal but at the same time

room service food had a good menu but the actual quality of the food was only okay.

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft