the position of the hotel breakfast was good

the ev charging of it has worked was extremely expensive compare to other locations and wasn t even

the room was outstanding, especially with the standing bath, and the omakase bar was incredible

didn t like the layout of the bar area

the early morning teal and the late night duty manager - all outstanding - and the guy behind the bar who made

a couple who like to exercise, we found the gym small and really lacking in equipment

great spa and other facilities

the pool and spa are delightfully luxurious

swimming pool is nice and the bar looks like it's from a movie set (amazing

a real bonus is the spa with an indoor and outdoor pool, steam room and two hot tubs

table service for tea and coffee at breakfast

wifi was great too and telly had chromecast which we enjoyed using to watch netflix and youtube

room service was quick

from the courtyard whilst we were trying to sleep, the lack of the wifi code in the room, the lack of any kind

breakfast was really lovely everything you could want .. stones throw away from the river ..

changing rooms to use spa facilities, had to walk through the main bar in a towel to get to the hotel bathrooms

told room service ( hot snacks) wasnt available when tried to order after being told it was all

the bar staff in the evening were chatty and smiley

starting from check-in , customer service was excellent, service at the bar absolutely outsiding, food in thai

it s in a central location, it doesn t have parking although there are a few public spaces outside

needed room service after midnight, no trouble at all

says pet friendly but we didn t really feel super welcome

location and the room was lovely - we had a duplex room hawkyns restaurant - food was excellent ev chargers in

also never know a residents bar not to be open or room

also the hotel lacked a 'proper' bar as what looked like a bar area was really the hotel's 2nd