early check in

clean, big room with comfortable big bed, tv and wifi working very well, big and clean bathroom.

wifi didn't work in the room.

good wifi, clean big rooms

easy parking garage

you have an enclosed private parking spot below your room, and there is a lot of space to walk your dog around

room service for dinner took over two hours to be delivered, despite calling and reminding them,

there is room service and they are always available; if need anything

the gym is closed due to renovations

the deluxe suite with spa bath and two pull out beds does not actually exist

the bellboys, the people at the parking area, they were super nice. very helpful people.

location, parking lot, lobby, restaurant, room

wifi too slow.breakfast and extra water too expensive and not included.

close to foro sol, palacio de los deportes and airport restaurant is open 24/7 it has a gym

airport shuttle from and to airport was timely and useful

great free shuttle to and from

wifi, it never worked!

breakfast should be served early, like 6am for guests with early morning flights

awesome suit with spa tub and two shower heads in the shower

safe on-site parking in the garage

convenient. staff was excellent. bar and restaurant very good.

smth separately - no way the bed is large but short, even for my height of 165 cm old towels and laundry (grey

a 2 adults 2 kids stay with breakfast included for all, and upon arrival was told that only adults were included

available parking at the center of the city

clean, modern hotel with garage parking

decent rooms and proper location. staff was nice and parking is good and safe.

wifi connection very bad, some of the facilities not working such hair dryer and shower, there was

on site parking.

clean and spacious, great restaurant service( room service)

where in a hurry so we didnt have the chance to taste the included breakfast, but it looked so good

clean! breakfast was nice!

clean property and great staff. specially laura at breakfast. very friendly and efficient

the breakfast & meal options need improvements.

ride from airport staff very helpful and friendly constant supply of hot water and coffee good breakfast

nice parks across the street; we found them safe in daytime parking lot but not a ton of space for cars

gym was nice

no breakfast (not even packed as more of the hotels are duing due to covid19) gym closed.

gym and the simplicity of the hotel, as well as the option to choose the level of elegance of the

the wifi is awful! and room smelled from the exhaust fumes of sewer!

bathroom was quite smelly - shower was very small - quite noisy due to bar in the basement - pillows very high

sucio no wifi working everywhere in the hotel

there is a bar in the center on the first floor that plays loud music past midnight even on a sunday night

charged us 200 mxn (about 11 usd) for parking in a rather shady fashion

the time to have breakfast is too early

amazing wifi in rooms. good breakfast. walmart and food places close.

wifi drops out a lot and you have to keep reconnecting to the network

breakfast was good, coffee was great, theres some good tacos near by

the room lighting and the wifi signal

parking and cleanlines

of shops and food places around, close to metro - quite safe place - quiet room / quiet hotel - parking place

hotel was fine (clean, parking lot, nice staff, good breakfast, cheap, etc.)

location two blocks to metro station big space room king size bed very clean daily room service 24 hours strong

room service arrives with plastic cutlery which is so weird for a 4* hotel

helpful front receptionist free and secure parking

found a hidden gem breakfast place called ventura across the street

the kitchen and lobby workers were really nice

rooms, comfy beds with curtains, two en suite showers, a kitchen, free first happy hour, awesome social scene

didn't use kitchen but looked pretty good tbh

restaurant/bar and rooms were comfortable

good kitchen, common area, tv with netflix etc