pool area

booked a room with kitchenette and did not receive what i paid for

restriction wifi

location,good price, room size, safe parking place, hot waterud83dude01 definitely recommend this place

eg drawers in the kitchenette

pool was cold (not heated) only three seats at pool no minibar or fridge or coffee machine in

the best gym is in same parking lot costs $80 mxn

pool

clean, spacious, had parking and the toilet did not stink.

there was a basic outdoor pool that looked clean

about this stay was extraordinary, the greeting, the staff,the room, the pool, the luxury, the food drink and

big and clean room, beautiful garden, nice pool, fantastic staff

you can have your meals overlooking the pool

there is no dedicated parking, which is a little bit of a challenge, but we parked on the street without any

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning

center is not operative, machine down and printer down and no wifi room is outdated shower and safe box not

parking free wifi connection confortable bed service room

staff was very pleasant and accommodating to my bad spanish, the pool was very nice

staff have no idea how to please and run a hotel,the kitchen was terrible,slow service,they forgot to clean our

the staff was couterous and the spa was divine.

there was daily room service and the cleaning ladies are very sweet by bringing fresh towels and making your

comfortable rooms - and free parking near by

beds had problems getting hot water to work, but once it did, it really worked well 2 kilos of laundry washed

pool is small but there is so much to do outside that it didn't bother us that much in the end

wifi in corner rooms was patchy parking on nearby streets not always possible (we werent told about

the home had several nice lounge areas and i loved the game room that had a nice pool table and great movie

nice swimming pool, great breakfast made every morning fresh by the hotel keeper

needs some maintenance in the pool(cleaning)

the pool was not clean

i also appreciated the breakfast cooked every morning

great localisation, right next to main square + valet parking + feeling of old mexican hacienda + good restaurants

breakfast is good too

laundry bin too close to corner room chairs outside room for smokers use should be an area away

too noisy in the most expensive room in the hotel, selling as king bed and spa bath it was a big disappointment

bar on site

i agree with other travelers that the breakfast offered is ok

extremely nice staff, very clean, water to disposal, very good wifi and air conditioner

adults only with children

great location, close to center. good breakfast.

the wifi was also not working for our entire stay and there seemed to be no intention of fixing it - so

you can order room service and wine (the minibar is limited) to your suite as well, which we did

excellent breakfast & meals

wifi in the room was weak

beautiful grounds and pool and room just top-notch

any critical comment i d i had to dial several times for room service as it was always engaged

of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids

room service from the restaurant was quick

wifi was good

small but well equipped gym, whole hotel had a nice feel to it and the receptionists were very friendly

wifi and aircon great