pool area

booked a room with kitchenette and did not receive what i paid for

restriction wifi

location,good price, room size, safe parking place, hot waterud83dude01 definitely recommend this place

eg drawers in the kitchenette

pool was cold (not heated) only three seats at pool no minibar or fridge or coffee machine in

the best gym is in same parking lot costs $80 mxn

pool

clean, spacious, had parking and the toilet did not stink.

there was a basic outdoor pool that looked clean

about this stay was extraordinary, the greeting, the staff,the room, the pool, the luxury, the food drink and

big and clean room, beautiful garden, nice pool, fantastic staff

you can have your meals overlooking the pool

there is no dedicated parking, which is a little bit of a challenge, but we parked on the street without any

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning

center is not operative, machine down and printer down and no wifi room is outdated shower and safe box not

parking free wifi connection confortable bed service room

staff was very pleasant and accommodating to my bad spanish, the pool was very nice

staff have no idea how to please and run a hotel,the kitchen was terrible,slow service,they forgot to clean our

the staff was couterous and the spa was divine.

there was daily room service and the cleaning ladies are very sweet by bringing fresh towels and making your

comfortable rooms - and free parking near by

beds had problems getting hot water to work, but once it did, it really worked well 2 kilos of laundry washed

pool is small but there is so much to do outside that it didn't bother us that much in the end

wifi in corner rooms was patchy parking on nearby streets not always possible (we werent told about

beautiful courtyard with pool

beautiful and great swimming pool

laundry bin too close to corner room chairs outside room for smokers use should be an area away

internet was a bit patchy and the bar and restaurant shut at 9pm (though this could be a covid related thing)

valet parking. restaurant very simple.

the mini pool was defiantly needed in the heat

the private pool in the room was great

breakfast was delicious ud83eudd24 and the chef super lovely

the breakfast was served across the room at their hotel and was delicious and fresh

breakfast is available in the other hotel

location is primo, rooms are awesome, pool is great and they have peacocks chillin in the yard

wifi didn't seem to work and my bathroom sink was leaking

room service

of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids

large rooms, comfortable hotel. very good value for money. kids loved the pool.

location good staff friendly and once they made an error on room service corrected immediately.

also, the wifi signal was strong everywhere but the connection was inconsistent, constantly cutting out for

great breakfast buffet - free wifi - bus station just in front (a good company, to go to cancun for instance)

the garage contains a lot of parking lots to place your car

only that the pet fee was really high if you were staying for an extended period of time.

property, beautiful rooms, very good location, super friendly staff, awesome breakfast

pool needed more maintenance, a little small

breakfast was good

the gym is simple but very nice too

the swimming pool is really small and the fitness room was under renovation.

the pool was always clean and nice shade cover over top

the breakfast was fantastic

wifi was just not great

i'd have to nitpick. the wifi quality wasn't great, but it wasn't a big deal.

breakfast was pretty small- kids cereals, fruity, rolls would have loved eggs/pastries.