the staff were amazing, gym and pool awesome, room very good!

was clean and comfortable, staff where all friendly and helpful, spa facitiles was great and opened till late

friendly staff, clean, free wifi, pool, gym, sauna, restaurant were great

just wifi signal

is free use of the gym with pool which is a great bonus

room service on sunday was a little slow

the staff are very welcoming, the little tour is unexpected but lovely, did nit get to try the bar this time

a vacuum cleaner stored outside bedroom door with other laundry items stacked up

got early check in and a little helpful late check out

the bar is stunning - great to wind down in after a long afternoon at twickenham

plenty of parking

family room, loved the bunk beds for the kids, nice touches for the family like top trumps game, books and

tv was difficult to operate and wifi patchy.

mini bar was well stocked and the shortbread in a little jar with personalised message for the kids was a nice

there was a big double bed and bunk beds for the kids

great location, decent pool and gym, good food

i think i should have been made aware that the gym and pool were not available at that time

bar & restaurant lovely with good food choice

the wifi wasn t working and though staff tried to fix it, had no wifi for the whole weekend

location was fab, rooms clean and comfy and had lovely room service