our room had a hot tub and seating area on the balcony with a view of the pool and lake

one highlight was ordering room service the carrot cake was spectacular

the included breakfast is to be ordered by a menu but the portions are big enough

the breakfast is included in the price and is very good

bit expensive for the area + the the beverages in the bar and restaurant are pricy, but we think it worth it

the room was also big enough for 4 ( a family with 2 kids)

breakfast was good traditional colombian

when a staff member came to us to tell us that i shouldn't kiss my couple just because there were kids around,

it's very close to anything you need to do and has a giant parking lot

the pool was excellent, the staff was fantastic and the facility was perfect.

breakfast could be a lot better.

tv didn t work. wi-fi wasn t great. the included breakfast was just ok.

de guatape and the restaurant on site provided amazing scenic views while you eat the included breakfast (which

parking was limited

when we arrived, it was pouring rain, there was no covered parking, and although three employees were standing

facilities are top notch, the views are spectacular, the food is absolutely delicious, the pool is so beautiful

break fast was good but then the room service brought it to the room made it even better.

we really enjoyed eating breakfast on our deck while enjoying a beautiful view

mentioned the presidential suite is overpriced as we needed to go to the common pool to get sun

were extremely attentive, breakfast and restaurant were fantastic

the staff were incredibly friendly and accommodating, the breakfast and coffee were great and brought up to us

a lot of love, very clean and cozy, great bed and good opportunity to watch something, amazing breakfast and

breakfast was 200/100 and the hot tub in the night while is a little chill in the middle of the

view, perfect jacuzzi, delicious colombian breakfast, very kind owners

hosts were incredibly kind and welcoming, and myriam's homemade breakfast was exceptional

breakfast was a traditional american breakfast with coffee and an orange juice

breakfast was great for vegetarians though

service, installations and breakfast

the breakfast was good and generous

one person will make all the paperwork + welcoming, and the other one will be a boat captain+ bar tender+ bellboy

the wifi didn t work in my room at all.

breakfast can be alittle better. not many options

the breakfast was really good.. views were amazing

the hotel is pet friendly (small extra per night fee) and offers a free parking garage

location and roof top spa and pool

the breakfast is very abundant with plenty of sweet and savory options

the hotel has a nice spot in the pool area that is vip, meaning that you have to spend a minimum amount to sit

they also have these cool cabanas in the pool that sit empty all the time bc they charge $150 just to sit there

you can get room service, but the menu is a bit more limited

had a do not disturb sign on the door and staff knocked twice at 10pm to sign a $6 bar bill

breakfast had excellent quality

breakfast is made in house daily and was basic but good

the breakfast was like a buffet and the eggs were delicious

good breakfast great location loved the hot tub and staff were excellent

wifi was week

and a breakfast scheduled by 8:30 am was served around 11 am

it takes along time for room service

the breakfast was great and very punctual we pre-ordered the night before and came back from kayaking

the breakfast and lunch was great and their food taste super delicious

room service was awesome and the menu was delicious

perfect location, perfect staff, perfect breakfast we recommend this hotel to everyone thanks

staff, location, breakfast

spa service and location

have to specifically ask for butter and jam but the staff in the kitchen are so helpful

staffs are friendly and the breakfast are good. thank you for serving us

room was nice and clean, we had a balcony with a nice view, the wifi was good, it's located in the heart of

it s not family friendly especially if going there with kids younger than 10

wifi did not always work

low price on website. central tourist location. wifi ok. bedding ok.

they also advertise a kitchen - which they don t have

we really enjoyed the privacy with spa on the deck

breakfast was wonderful and the view of the area was spectacular

breakfast was delicious and plenty (fresh fruit, eggs, toast, jam, juice and coffee)

the spa was a great bonus

spa could never really get hot as there was limited hot water

no wifi

verry unfriendly staff and horrible wifi

great location. comfortable. great wifi

also, the wifi connection was a bit off at times

wifi wouldn t work very very noisy- late night and early morning no outside window cold water

the hotel has parking, kayaks and breakfast, place is very quiet

breakfast is delicious and the rooms are spotlessly clean with very nice views

perfect stay and good breakfast with a view

wifi was difficult to connect to at times

to find, parking on site, stunning views from the hotel as you have your breakfast, actual hot, hot water in

then they promised the welcome cocktail since the beginning but told us that the bartender wasn t available

breakfast was delicious as well

perfect location to spend some times even in times of covid, the do room service without additional charge

we were told that there was a bar by the water, when we went there was no ine there

that the size of the kitchen as a proportion of the cabin was a bit too much but that s more of a structural

also, it had free parking which seems to be rare in town

wifi works well

they have laundry service and bicycle

it was nice to have a service of laundry and kayak renting

breakfast was really good as well

the pool, the location, the room service.

nice kids playground and big swimming pool and jacuzzi so relaxing

food, pool, people, great atention

the kids meals seemed more appetizing than the buffet that was provided

they have 2 pools, a jacuzzi, steam room, sauna, and a kids water area

also we enjoyed the turkish bath and the pool

very big swimming pool

wifi didn t work during our stay

- friendly staff - beautiful location - good breakfast - clean room

breakfast was amazing, the view breath taking.

and it rained quite a lot, but we stayed at the property for the afternoon and enjoyed a little pool time, some

we booked a romantic dinner on the lake and alex was great (also at breakfast)

the service from the staff at the restaurant and bar was amazing but overall it felt like the whatsapp messaging

great glampings and ecohotels in guatape it is very expensive, they charge for everything: for room service

property was in the close neighborhood with the parking and main entrance, divided only with bamboo fence ,

the room, the pool, the view

pool, picture view, polite staff, and friendly management

had internet issues which made the tv inoperable the menu was very limited the pool was not

love the pool rooms food

loved the service, the modern and comfortable room, the view, the pool, the bar and the restaurant - amazing

hotel offers exceptional service from check-in to breakfast, the pool, the jacuzzi, and all the staff

the staff were very accommodating and the pool and gardens were beautiful.

the pool area is lovely with a great view

the chalet was a small container located next to the parking lot, and it didn't have a bathroom or toilet (we

when we arrived, the hotel was playing very loud music by the pool, but second day we were alone by the pool

views, it's really beautiful ud83cudf04 ud83dudd38super nice & great service ud83dudd38the breakfast ud83cudf7

view, bed was super comfy and breakfast was delicious, spa bath was good and they light the fire for you at

especially in the kitchen

no dishes in the kitchen no handsoap no bubbles for hot tub

we enjoyed having the mini kitchen as we sometimes cook ourselves

free breakfast was delicious, all meals and room service was fantastic

we didn t order dinner and they texted us and asked if we wanted food before they shut down the kitchen,

great breakfast.

you also have a kitchenette, a fan, and get robes which are perfect for when you soak in the jacuzzi outside

later during the night when we requested room service we got to meet milo who is adorable and visited us the

the breakfast is delicious

great location, beautiful room, nice breakfast, quiet area

breakfast was good, but ends too early at 10 am

the chef and kitchen staff were great

needs more activities to do at night, ei a bar or lounge area

friendly staff, clean rooms with balcony and breakfast was included in rate

great location for fishing. breakfast was good and the staff were excellent. easy on the wallet

staff attention was great, breakfast to delicious and again amazing staff

wifi could have been stronger in the tent, but you're supposed to be enjoying nature

not toddlers friendly, due to the architecture of the cabins you always have to be aware of your kids because

there is also a small hot pool with salts for relaxation, but honestly, it's too small for the number of people

is nice and has potential, but it's neglected; it's not a family-friendly atmosphere because the bar plays loud

due to covid we ordered room service mainly

also, as being in front of the pool, we had to stand the noises from other guest until 4am in the morning

pool was a little cold to use, but the scenery made up for it

last but not least the staff was closing the bar at 9pm which is also quite a joke when there is nothing around

no wifi during 2 nights of our stay- not at all

breakfast was so tasty, the staff is very friendly and accommodating

bar area was well decorated and with a good vibe

the bar and restaurant are also very good, they grow a lot of their own vegetables in their own garden

breakfast can really improve

attention, room service, facilities, landscape

breakfast was wonderful, they even asked me if i would like something additional for my breakfast

the pool and spa are filled by the cold, pristine waters of a spring

the pool and spa are filled by the cold, pristine waters of a spring

wifi password did not work, staff gave wifi code to scan with camera but only worked for a short

breakfast was one of the best we have ever had when included in the price of the room

we loved the delicious breakfast and the beautifully constructed house made of bamboo

breakfast was healthy, and delicious

beautiful location delicious breakfast generally just an amazing place

and the wifi works perfectly

the pool was amazing!