good wifi

we loved the room service, hot tub, fire and the restaurant. the staff were all amazing

love the views, the simplicity on the cabin, breakfast and food was outstanding

especially in the kitchen

work well, sliding doors weren't sliding prooerly (one apartment couldn't be locked from inside, kitchen terrace

breakfast exceeded expectations

you also have a kitchenette, a fan, and get robes which are perfect for when you soak in the jacuzzi outside

the breakfast is amazing and can be brought to your room

t order dinner and they texted us and asked if we wanted food before they shut down the kitchen, breakfast was

good wifi

friendly staff, clean rooms with balcony and breakfast was included in rate

great location for fishing. breakfast was good and the staff were excellent. easy on the wallet

staff attention was great, breakfast to delicious and again amazing staff

views, it's really beautiful ud83cudf04 ud83dudd38super nice & great service ud83dudd38the breakfast ud83cudf7

not toddlers friendly, due to the architecture of the cabins you always have to be aware of your kids because

the kitchen always offered delicious high quality food

we booked a romantic dinner on the lake and alex was great (also at breakfast)

great glampings and ecohotels in guatape it is very expensive, they charge for everything: for room service

the service from the staff at the restaurant and bar was amazing but overall it felt like the whatsapp messaging

and it rained quite a lot, but we stayed at the property for the afternoon and enjoyed a little pool time, some

there is also a small hot pool with salts for relaxation, but honestly, it's too small for the number of people

is nice and has potential, but it's neglected; it's not a family-friendly atmosphere because the bar plays loud

the pool area was like a dream

pool, picture view, polite staff, and friendly management

had internet issues which made the tv inoperable the menu was very limited the pool was not

loved the service, the modern and comfortable room, the view, the pool, the bar and the restaurant - amazing

the room, the pool, the view

great location, beautiful room, nice breakfast, quiet area

breakfast was good, but ends too early at 10 am

the pool, sauna and peaceful location.

i didn t get a choice for breakfast but that might have been my lack of spanish

super friendly, good breakfast, amazing view and location.

hotel offers exceptional service from check-in to breakfast, the pool, the jacuzzi, and all the staff

the chalet was a small container located next to the parking lot, and it didn't have a bathroom or toilet (we

the breakfast could be a bit bigger for the price and a second pot or pan in the kitchen would be

perfect location to spend some times even in times of covid, the do room service without additional charge

also the wifi and electricity went out for a few hours during our stay

fabulous room service, the best pizza we've ever had and breakfasts huge and devine

equipped cabins located in forest with lake view,with jacuzzi,terrace,small kitchen

the hotel is small and boutique-style, so there are no facilities like a gym or swimming pool

the breakfast was like a buffet and the eggs were delicious

the breakfast was great, served with the most personable service

breakfast, the best i've had so far in colombia, beautiful location, exceptionally nice staff,

wifi was week

the breakfast and lunch was great and their food taste super delicious

tents are nice and comfortable and the mini bar is well stocked

and a breakfast scheduled by 8:30 am was served around 11 am

it takes along time for room service

note breakfast is only included the first morning, any additional meals cost extra

location facilities staff pool view food

bad room service,

breakfast was amazing, the view breath taking.

construction work, very(!!!) expensive laundry service: 2kg for almost 20

a huge infinity pool and 2 hot tubs provide a nice touch to relax with a cocktail while you admire the views

the service was excellent, and the breakfast offered a wonderful variety that i really enjoyed

it would also be great if breakfast started earlier than 8:00 am

is average but not bad, the hotel doesn't have a spa (just room service), and the water goes out of the shower

they also have these cool cabanas in the pool that sit empty all the time bc they charge $150 just to sit there

great gym, lots of equipment and space

the staff were incredibly friendly and accommodating, the breakfast and coffee were great and brought up to us

breakfast was 200/100 and the hot tub in the night while is a little chill in the middle of the

view, perfect jacuzzi, delicious colombian breakfast, very kind owners

a lot of love, very clean and cozy, great bed and good opportunity to watch something, amazing breakfast and

hosts were incredibly kind and welcoming, and myriam's homemade breakfast was exceptional

the hotel itself is lovely with great facilities like the gym, yoga space, padel court, and access to the lake

the breakfast is included in the price and is very good

the massage room has a window to the outside - gym area

one highlight was ordering room service the carrot cake was spectacular

view was beautiful the staff was very friendly and helpful their new spa room it s

good breakfast (with fruits, which we don't get often in colombia)

room was small, noise to other rooms was bad, wifi unencrypted, hard to communicate with staff

great views from the pool

wifi went in and out and we had trouble connecting to netflix regularly on the tv

tasty and big breakfast with some fruits, juice, coffee, cheese, eggs, pastries and bread selection

comfortable parking area, and quite large

breakfast was great. delicious and well prepared and table service was quick.

tv didn t work. wi-fi wasn t great. the included breakfast was just ok.

they accomodated us with an early breakfast on the day of our swim competition, which was really appreciated

only real positives were breakfast, which was tasty and nicely presented, and the location, which is very

the chef and kitchen staff were great

needs more activities to do at night, ei a bar or lounge area

wifi could have been stronger in the tent, but you're supposed to be enjoying nature

wifi didn't work but it's not something you need if you wish to escape

also great food in the restaurant and very nice breakfast

the staff were incredible and the whatsapp communication to order room service or any questions was very fast

you can only smoke in the parking lot

incredible, every little detail thought of, the view was stunning and floating breakfast in our pool every

bed was comfortable and breakfast was great

it was all wood inside, had a king-sized bed, a bar fridge, and a spacious deck with sunbeds and a jacuzzi that

breakfast was a traditional american breakfast with coffee and an orange juice

one person will make all the paperwork + welcoming, and the other one will be a boat captain+ bar tender+ bellboy

breakfast was great for vegetarians though

the jacuzzi and pool was awesome; my family enjoyed them a lot while we are admiring the view

breakfast can be alittle better. not many options

they have restaurant, bar and kids area

nice place and great location. the pool and jacuzzi were great.

location was excellent, with spectacular views from our apartment, the pool area, and especially from the jacuzzi

excellent breakfast. perfect location in a very beautiful zone in the middle of the forest.

was served dinner, breakfast, and lunch as well which were decent

regarding the breakfast here also it was quite disappointing

recommend parking in guatape and arranging lancha to get to property

wifi was a bit slow

the 4th floor for bar and breakfast can be reached only by stairs

and breakfast more then we expected, however it is very traditional colombian breakfast, if you still

staffs are friendly and the breakfast are good. thank you for serving us

the breakfast was good and the hotel was in a central location. wifi was fast.

the people who work there is very friendly and the breakfast is a good one

it s not family friendly especially if going there with kids younger than 10

wifi did not work and bed base made out of concrete.

wifi did not always work

they also advertise a kitchen - which they don t have

room was nice and clean, we had a balcony with a nice view, the wifi was good, it's located in the heart of

gave us a room with a dirty hot tub and no wifi

the staff were friendly and helpful, good breakfast on the restaurant terrace

heated private jacuzzi, delicious breakfast brought to your room, pet friendly

we really enjoyed the privacy with spa on the deck

breakfast was also really delicious & in a beautiful setting

no ac ud83dude2a no wifi on 5th flr

wifi also did not work in the room

wifi was non existent, toilet didn't work, and the hotel was open either side so the very loud

no wifi

verry unfriendly staff and horrible wifi

very dangerous if you have kids

food, pool, people, great atention

we had room service

the kids meals seemed more appetizing than the buffet that was provided

breakfast doesn't start until 8:00am which is hard if you are traveling with kids

staff was super kind and breakfast is so tasty

perfect stay and good breakfast with a view

good breakfast and beautiful views

wifi was good

breakfast is delicious and the rooms are spotlessly clean with very nice views

the location, the rooms and the breakfast they serve are fantastic

the location, they have parking for few cars, the staff members are really helpful

laundry help was prompt and i was amazed because the weather was damp

wifi is not good

games and a pool table, books and a hammock to chill in

breakfast was so tasty, the staff is very friendly and accommodating

bar area was well decorated and with a good vibe

the bar and restaurant are also very good, they grow a lot of their own vegetables in their own garden

breakfast can really improve

attention, room service, facilities, landscape

breakfast was wonderful, they even asked me if i would like something additional for my breakfast

wifi password did not work, staff gave wifi code to scan with camera but only worked for a short

breakfast was one of the best we have ever had when included in the price of the room

the pool and spa are filled by the cold, pristine waters of a spring

the pool and spa are filled by the cold, pristine waters of a spring

breakfast should include some fruit and yogurt for the price

breakfast was ok, basic arepa, eggs and cheese with cofee or chocolate, rooms are basic

breakfast was great! made to order.

breakfast was really good according to our standards

and for sure i had a better experience, the staff was very friendly, the watchman was so helpful, breakfast

the pool was amazing!