great pool, great shower, comfortable bed and most of all very friendly and

the kitchen & amenities

the pool was wonderful and a great place to relax, and the parking was excellent secure and set in its own

breakfast and coffee were fantastic

breakfast can be better.

waldorf astoria punta cacique is a beautiful resort, the pools and the grounds are gorgeous and the rooms are

layout in some areas, to access the pool from our building you had to exit through the teenage kids club and

the restaurant service was slow and the poolside service was also slow and not very attentive

the food was delicious for dinner and breakfast

breakfast is bespoke a la carte and high quality

we loved the stone pools as well as the swim up bar pool

have used a stool to stand on) it would have been nice if a few more options were allowed at breakfast

we loved the stone pools as well as the swim up bar pool

seniors with bad knees and kids with strollers hard to get around because there are lots of stairs to the beach

the room service menu didn t have enough variety.

and room service is include it, great plus

honestly only got in at the beach once and spent most of our time on it s excursions or at the pool

they have activities all day long -pool valley ball was our favorite, and you can rent jet ski, boat, schedule

bartenders were amazing

breakfast buffet and the food was amazing

of the buffets breakfast, lunch and dinner were absolutely wonderful

luxurious dining and superb breakfast

the room service portion sizes were very small and our food was delivered cold.

partying with kids was annoying

the pools , the rooms, the beach, the dining area, the bar by the ocean--everything was lovely and well maintained

it is also adults only hotel

also the girls for the spa yerling and

overpriced laundry service, horible mojito,made from juice and with no trace of rum.

the gardens and pool area are beautiful, food was great, so many options at breakfast, yerling and mali at the

re keeping to a budget, i would recommend finding an airb&b /vrbo or private rental with kitchen/laundry

milk and some toppings they used to offer for waffles they should put more attention to the gym, mats or fresh

room service very small group of people working in the hotel i could fill that in my overall

i think, the room service should check this better and report to the management in order to be repared as soon

quick lunch at the bar took an hour (but their shrimp cerviche is the best)

it was impossible to sleep, we had two kids with us and wound up leaving the hotel (and getting no refund) a

we had a pool and beach view from our bungalow

the bar and kitchen were good

room size was good, parking was close by

the bungalows are adorable - really quirky and individualised, with fab mini kitchen facilities and a well

this hotel was not adults only, which we didn t mind watching sweet mannerable kids enjoying the pool

we saw howler monkeys during breakfast and an armadillo at night near our room

sun loungers and towels out on the beach but they didn't set that up until 10am, travelling with kids, we were

beach, pool, room, breakfast, staff!

kitchen could have used more basics like milk and coffee, paper towels, ice cubes

the wifi was a bit inconsistent.

to start: 1) as per the welcome guide in the room a complimentary laundry service is offered for stays of 3 days

service, shuttle

all of the food we had was excellent and the spa was wonderful

free shuttle bus was excellent